Rebtel

嗨尼古拉。我们非常遗憾听到您的经历，并理解当购买的计划似乎没有送达收件人时是多么令人沮丧。我们很乐意为您调查此事。请联系 [email protected] 并提供您的收据、帐户详细信息和收件人号码，以便我们审核交易并提供进一步帮助。 -特里克西

嗨温迪，我们很遗憾听到这个消息。我们了解当充值未按预期进行时是多么令人沮丧。请放心，我们会认真对待此类问题。为了帮助我们跟进您的问题，您能否提供您的支持票号？ ——马克·洛厄尔

嗨胡里奥， 非常感谢您的友好反馈！我们非常感谢您花时间分享这一点。 我们很高兴得知您获得了愉快的体验，听到您这样积极的话语对我们来说意义重大。 如果您需要任何帮助，请随时与我们联系——我们总是很乐意提供帮助。

嗨卡姆兰， 感谢您的诚实反馈 - 我们很感激🙏 如果有一些具体的事情让人感到困惑，我们很乐意更好地理解它。请随时联系 [email protected]，我们很乐意提供帮助。 — Rebtel 团队

你好桑吉夫， 得知您遇到了多个问题，我真的很遗憾，尤其是在获得全球无限计划之后，我理解这一定是多么令人沮丧。请联系 [email protected] 获取有关您的问题的帮助。祝你有美好的一天。

嗨， 感谢您的评论。得知您在价格调整后致电巴基斯坦遇到困难，我们深表遗憾 - 我们理解这有多么令人沮丧。请通过 [email protected] 联系我们并提供您的注册号码和详细信息，以便我们帮助解决此问题。

您好，感谢您的反馈！我们一直在寻找改进我们服务的方法。如果您遇到任何问题，请直接通过 [email protected] 联系我们的支持团队，以便我们审核您的帐户并帮助解决任何小问题。 ——马克·洛厄尔

嗨，布什拉，听到这个消息我们真的很遗憾。我们始终致力于提高我们的费率，让我们的服务对我们的用户来说更加实惠。请密切关注我们的网站 (www.rebtel.com) 以获取新的折扣优惠。如果您需要任何帮助，请联系我们的支持团队：[email protected]。 ——马克·洛厄尔

嗨，瓦扎奈。感谢您的客气话并花时间留下评论。我们很高兴得知您获得了良好的体验。感谢您的反馈并帮助我们不断改进。祝你有美好的一天。-Trixie

你好呀。感谢您的反馈。我们理解您对自动按月收费的担忧。请注意，订阅是可选的，您可以随时禁用或重新启用自动续订。没有合同或长期承诺。如果您需要任何说明，请联系 [email protected]，我们将很乐意为您提供帮助。 -特里克西

嗨萨米。听到您的经历，我们深感抱歉，并理解这种情况令人沮丧。我们希望进一步审查您的案例并尽可能提供帮助。请联系 [email protected] 并分享您的票号，以便我们调查帐户限制并提供任何可用的帮助。 -特里克西

Hi Esther. We’re very sorry to hear about the issue when trying to call Malawi. We understand how frustrating it is when calls are routed incorrectly and do not connect as expected. We would love to assist you further—please contact [email protected] with your account details so we can investigate and help resolve this issue. -Trixie

Hi Reza!  Thank you so much for taking the time to share your wonderful four-star review with us! We are truly honored to hear that Rebtel was able to serve as a helpful, reliable connection for you and your loved ones during such a critical time, and we are incredibly grateful that you continue to use our service as your trusted alternative today. We look forward to serving you again!  Best Regards// Jona

Hi Richard, thank you for your feedback! We appreciate your support and are actively working to provide more affordable rates in the future. If you need any assistance, please contact our support team at [email protected], and we'll be happy to help. -Mark Lowell

Hi Cristina. We’re delighted to hear that you’ve had a great experience with our service over time. Thank you for your kind words about both our calling service and customer support. We truly appreciate your continued trust and support.  -Trixie

Hello Karin, Thank you for sharing your experience. I’m truly sorry to hear about the difficulties you faced while requesting a receipt. I completely understand how frustrating this must have been. Your feedback is very important to us, and I’ll make sure it’s shared with our team so we can improve our processes. Please contact us again at [email protected] so we can assist you further. We appreciate the time you’ve spent with Rebtel, and I sincerely hope we can regain your trust in the future. Thank you again for your feedback, and I wish you all the best.

Hi Habbachi, we're really sorry to hear about your experience and the issues you've faced with calls, billing, and support. We would like to look into it further. Could you please provide your support ticket number so we can follow up on your concern and address it properly? -Mark Lowell

Hi there, we're sorry to hear about your experience. We understand how concerning this must be and we'd like to investigate what went wrong and help stop any automatic payments. Please contact our support team at [email protected] so we can assist you. -Mark Lowell

Hi, Thank you for your review. We’re sorry to hear about the connection issues to Iran and the unexpected subscription charge. Please contact us with your registered phone number and details at [email protected] we can assist you further.

Hi Jv, thank you for your feedback! We're glad to hear it has been easy for you. Our goal is to keep things simple and convenient for our users. If you need any help, please reach out to our support team directly at [email protected] so we can assist you. -Mark Lowell