Rebtel

Hi, Thank you for your review. We’re sorry to hear the service isn’t working as expected in Kenya. Please contact us with your registered Rebtel number and details at [email protected] so we can assist you.

你好侯赛因， 得知您在通话问题上遇到的经历，我们深表遗憾，我理解当通话未按预期进行时会让人感到多么沮丧。这不是我们旨在提供的体验，我们希望帮助您妥善解决这个问题。 也就是说，我们绝对希望确保您帐户上的所有内容都能正常工作，并且您只需为完全完成的通话付费。我们想仔细研究您的具体案例，以验证这些尝试发生了什么。 请通过 [email protected] 或通过应用程序联系我们，以便我们可以直接为您进一步调查并纠正问题。 感谢您的反馈——这对我们的改进非常重要，我们真诚地希望今后能为您提供更好的体验。

嗨， 感谢您的评论并分享您的经验。得知您在取消服务时遇到困难以及对我们的支持工具感到失望，我们深表遗憾。请通过 [email protected] 与我们联系并提供您注册的 Rebtel 电话号码，以便我们可以直接为您提供帮助并解决此问题。

We want every cent you spend to go toward keeping you connected. If money was deducted without a call, that’s absolutely not right and we want to investigate this for a resolution immediately. Please reach out to us at [email protected] with your account details so we can look into your balance and fix this. - Kaye

Hi, Thank you for sharing your positive review. We’re glad to hear that you’re happy with our reasonable prices and sound quality. Your feedback means a lot to us and motivates us to keep improving. If you ever have questions, feel free to contact us at [email protected].

嗨，克里斯，我们很遗憾听到您发现它很贵。我们正在积极努力在未来提供更实惠的价格。如果您需要帮助选择最适合您需求的计划，请通过 [email protected] 联系我们的支持团队，我们将很乐意为您提供帮助。 ——马克·洛厄尔

Hello there customer, We’re sorry to hear about your experience. This isn’t the service we aim to provide, and we’d like to make it right. Please reach out to us at [[email protected] (mailto:[email protected])] or via the app so we can assist you directly. Thank you for your feedback—it helps us improve, and we hope to provide a better experience for you.

嗨， 感谢您的评论并分享您的经验。对于充值通知问题和聊天等待时间过长给您带来的困扰，我们深表歉意。请通过 [email protected] (mailto:[email protected]) 与我们联系并提供您注册的电话号码，以便我们调查此问题并为您提供适当的帮助。

Hi Vik, we’re sorry to hear about your experience and take these concerns seriously. We do not sell user data or phone numbers to third parties. We’d like the opportunity to look into this further for you. Please contact our support team at [email protected] so we can investigate and assist you directly. -Mark Lowell

Hi Fovad, thank you for your feedback and for being a loyal user of Rebtel. We’re really glad to hear that you’ve had a positive experience with our service and that our support team has been able to help you when needed. We hope you keep enjoying Rebtel. -Mark Lowell

Hi, Thank you for your review. We’re sorry to hear that this has been your experience and understand why you’re upset. We’d really like to look into the charges you mentioned and clarify what happened. Please contact us with your registered Rebtel phone number at [email protected] so we can assist you directly.

嗨弗雷德，感谢您的反馈！我们很高兴听到您一切顺利。如果您在更新联系人或拨打电话方面需要任何帮助，请通过 [email protected] 联系我们的支持团队，以便我们为您提供进一步帮助。 ——马克·洛厄尔

Hi Bilel. We’re sorry to hear about the issue you're experiencing. Crashes like this aren’t the experience we want for our users. Our team is currently working on a fix, and we’d love to get a few more details from you to help speed things up. Please contact us at [email protected] with your device info and app version. Thank you for your patience. -Trixie

Hi, Thank you for your review and for sharing your experience. We’re sorry to hear about the connection issues and understand how frustrating this must have been. Please contact us with your registered Rebtel phone number at [email protected] so we can look into this and assist you.

Hi, Thank you for your review. We’re sorry to hear about your experience and understand how frustrating this must have been. This isn’t the service we aim to provide. Please contact us at [email protected] with your registered Rebtel phone number so we can review your case and assist you further.

Hi, Thank you for your review and for sharing your experience. We’re truly sorry for the frustration this caused and understand how disappointing this must have been. Please contact us at [email protected] with your registered Rebtel phone number so we can review your case and provide clearer assistance.

嗨， 感谢您的评论。得知这一经历，我们深表遗憾，并理解充值延迟会带来多么令人沮丧。请通过 [email protected] 与我们联系并提供您注册的 Rebtel 电话号码，以便我们查看 MTU 状态并为您提供进一步帮助。

Hi Helen. We’re truly sorry for the frustration and stress this experience has caused you, especially regarding the continued emails and communication. We understand how upsetting this must feel. Please reach out to [email protected] with your account details so we can urgently review your case and ensure all email communications are stopped. -Trixie

Hi, Thank you for your review. We’re sorry to hear about your experience and understand how frustrating this must have been. This is not the level of service we aim to provide. Please contact us at [email protected] with your registered Rebtel phone number so we can review your case and assist you further.

Hello Hassan, Thank you for your amazing review! We’re so happy to hear you’re enjoying our services. At Rebtel, we’re all about keeping you connected with your loved ones worldwide. If you ever need help or want to share more feedback, feel free to message us in the app or at [email protected] ([[email protected]) . Thanks for being part of the Rebtel family—we appreciate you!