我只能说这跟病毒一样
这玩意儿我只能形容为病毒，我已经终止订阅了。 关了之后还在后台一直播！ 用耳机听任何东西的时候，只要随便碰一下耳机，就会发现Spotify在后台播放。 烦死了。
关于 Spotify
数据更新- 网站
- www.spotify.com
- 分类
- 爱好与工艺品
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 205 条评价
- 差评回复率
- 0%（0/173 条）
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商家自述
Spotify 是一个数字音乐服务，让你可以访问数百万首歌曲。
Spotify靠谱吗？
Spotify（www.spotify.com）在 OK.one 的综合评分为 1.6 分（满分 5 分），基于本站收录的 205 条用户评价，属于爱好与工艺品分类，口碑较差。74% 的评价为 1 星，差评比例偏高；商家尚未回复差评。数据最后更新于 2026-09-01。
用户怎么说
我对Spotify彻底失望了
我已经放弃 Spotify 了，因为他们根本不提供服务，只会用一套标准问题把你踢来踢去，对你网站上的实际问题毫无回应。我付了高级会员费，却一直被广告骚扰。试过多次想让他们解决这个问题，最后我决定不再浪费时间了。
我干嘛还要花钱买Premium？
我订阅 Spotify Premium 已经有一阵子了，总体来说，我的付款、账单和音乐流媒体体验都没出过问题。跟我在其他用户评论里看到的情况比，我的账号本身用得挺顺的。 不过，我最头疼的是播客，以及即便我付了 Premium 的钱，播客节目里还是照样插广告。 我明白 Spotify 平台投放的广告和播客主自己嵌入的广告是两回事，但从消费者角度看，「Premium」和「无广告」这两个词给人的预期就是 uninterrupted 的收听体验。结果播客还是被主持人念的赞助口播和宣传片段不断打断。 音乐播放基本很棒，但付费用户还得手动跳过广告和赞助内容，这体验确实有点误导人。如果 Spotify 把 Premium 宣传成无广告体验，那就应该更清楚地告诉播客听众这到底意味着什么。 我不是要求完美。我只是想要我以为自己付了钱就能享受的 uninterrupted 收听体验。
Spotify以前真的还不错。
Spotify曾经真的很好用。 自从他们开始用AI写代码而不是雇佣人类程序员（大约在2025年底），这个应用变得几乎无法使用。明明有稳定的网络连接却显示你离线，从你喜欢的播放列表里删除歌曲，把你下载的歌曲和播放列表都删掉，根本无法点击歌曲，还有各种卡顿、缓冲问题，有时候退出应用后音乐就不播放了。如果任何Spotify的高管真的在乎那些每月支付12.99美元高昂费用却得到同样劣质应用的用户，他们会意识到这个应用已经变得有多糟糕。致那些高管：你们屁股里塞满了屎。你们想知道为什么人们已经抱怨了几个月吗？因为你们不为消费者做任何事，却为那些挺AI的百万富翁们做一切，你们为了那点额外的利润就跪舔他们。你们以为一个训练糟糕的AI会比一个花了多年时间完善知识和技能的专业人士更好吗？你们以为当你们的应用变成一堆无法使用的垃圾时，你们那些你们似乎比用过的卫生纸还不在乎的消费者、客户，会继续支持你们吗？ 别再让投资者和利润前景凌驾于付你们工资的人之上了，伙计。 糟糕的应用。我还在用它的唯一原因是因为我有太多播放列表，以及那种徒劳的希望——AI泡沫会破灭，它会回到曾经的样子。
我们不想歌单里有俄语音乐！！！
你们能不能别再那么激进地把 kacap 语音乐塞进我的随机播放列表了。 我从来没听过俄语音乐，也不喜欢，但不知怎么的 Spotify 非要让我听这种垃圾。
广告太多了。
他们以前会在你切歌的时候插广告，可以理解，毕竟spotify是个生意。我循环播放一首歌从来不会遇到广告。但今天他们居然真的这么干了，太缺德了。1星，已删除。
服务简直糟透了
Absolutely terrible service. Half the time it just tells you it can't load and requests you to go to offline mode, despite full cell and Internet service, and when it doesn't do that, it just drops songs/podcasts. I refuse to pay for this service. Use YouTube Premium instead. Much better product for your hard earned dollar.
太糟糕了——快跑
Worst 'customer service' experience EVER!!
我见过最烂的客服
The worst support i have seen in my life. I bought a subscription, it charged my card but didn't gave me the premium functionality. I reached out to the support, they took an hour but didn't came up with any solution. Kept me on hold for more than an hour and finally I have to demand for the refund. When I asked for the refund they said your money didn't got paid, you'll get the refund. It is showing in my Spotify account that my money is paid and even in my card from which I paid. The support people name was April J, Hager E., Argyl S.
没有歌曲重复播放
Used to open spotify while working every single day.Now they won't even let me repeat songs properly ,so iam now using split screen and listening songs from YouTube at this point spotify feels completely useless to me
这么多广告之后，零分都不够给……
Zero stars with all these ads after each song
每次我点歌它都不……
Every time I click my song it does not work and this has been going on for over 2 weeks, YouTube is better then this. Please fix this problem or I think I may not use it.
现在推荐的歌？
The app is horrid. You can pick what songs you want on the computer but not on the app??? Nobody goes to online music over radio to only be allowed to hear their music on shuffle. It's bad enough I have to listen to commercials, but to have to listen on shuffle is adding insult to injury. And the subscription price is way more money than it's worth. Now they add even more insult to injury by forcing songs on you that aren't even on the chosen playlist marking them as "recommended". If I want your recommendation I'll ask for it!! Spotify is sinking and I'm jumping ship.
连选歌都不让
这应用真垃圾。我去上学，回来选了首歌，它说「选一首明天播放的歌」。得付费才能选歌。不付费的话，它就随机播放播放列表里的歌。这应用真的垃圾。
串流质量差
刚刚重新订阅了Spotify Premium，之前几乎一年都只用Apple Music，我对音乐的音质低劣感到震惊。与Apple Music相比质量非常低，定价也完全没有竞争力。
超棒的 app
很棒的App，但付费版更好，免费版广告太多，破坏了音乐体验。
超爱家庭账户
很喜欢家庭账户，我的4个孩子也能享受自己的播放列表了
为什么他们只有两星
为什么他们只有2星？Spotify是世界上最棒的产品之一！！
价格欺诈到了极致
Price gouging at its best. No notification of price increases, which are unwarranted, and no authorization required to charge you more money. The music distribution is subpar. Unable to play family sharing across multiple access points at the same time. Choose another music source.
曾经是付费用户，但 AI 垃圾内容不是我付费的原因。
Been paying for a decade with zero issues but woke up 2 days ago to my homepage just being AI slop playlists. When i contacted customer support they told me it was a glitch and put me through 7 hours and 18 advisors telling me to uninstall/reinstall/clear cache/check the laptop version/it's a problem with my phone/make a new account. I asked several times if it was just their new look but was told no, it's a problem. After 7 hours yet another advisor told me it was their new update. I cancelled then and there. Don't waste my whole day telling me it's a glitch then admit it's your new AI slop update.