Squarespace 是一个一站式平台，旨在通过创意工具赋能数百万品牌和企业在 AI 时代取得成功。我们于2003年成立，总部位于纽约市，将20年的设计专业知识与创新 AI 驱动平台相结合，简化在线业务建设的挑战。我们相信设计是建立可信品牌的基础，我们的 AI 作为创意伙伴，帮助你在构建体现独特个性的在线形象时提供支持。从 AI 驱动的站点创建和屡获殊荣的模板，到排程、开票和支付等强大的商业工具，Squarespace 为创业者提供了一站式的无缝在线业务运营方式。 为何选择 Squarespace？ 精美设计：使用屡获殊荣的模板或我们 AI 驱动网站构建器的定制指导，打造专业网站。 一站式平台：从自定义域名和商店到营销工具和排程，运营业务所需的一切都在一个易于管理的地方。 易用性：我们直观的拖放界面和工作流程帮助你无需编码或技术经验即可启动和扩展业务。 面向未来的 AI 工具：借助专为 AI 答案时代设计的强大 SEO 和 AI 优化（AIO）工具，提升你在搜索结果中的可见度。
以上内容由商家自行提供，未经平台核实。Squarespace（www.squarespace.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 230 条用户评价，属于电子与科技分类，口碑良好。73% 的评价为 4 星及以上，15% 为 1 星；商家回复了 100% 的差评；评价主要围绕客户服务、使用体验。数据最后更新于 2026-09-04。
评估了3,425条评论，大多数消费者对整体体验还算满意。消费者普遍认为该平台直观易用，经常称赞在设置过程中提供快速帮助的热心员工。许多人提到搭建页面很简单，支持团队高效处理技术难题，确保项目顺利进行。 然而，一些客户也指出在链接外部域名和导航网站构建工具方面存在重大困难。其他评论者表示，在等待邮件支持回复或处理无用的客服互动时感到沮丧。少数用户也对管理账户所需的意外限制和额外步骤表示失望。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。可怜的。我的问题还没解决。我们的客户帐户仍然无法访问。
Hi there, thanks for taking the time to leave a review. We're sorry to hear about this experience. We can see you have an escalated ticket open with our Product Support team. They will be in touch with you as soon as possible with more information.
用户友好的网站建设者和卓越的客户服务。强烈推荐。
Thank you for your great review of your experience with us. Don’t hesitate to reach out if you have any questions or feedback you’d like to share. You can reach us at any time here: http://sqsp.link/3Wg8wH.
我多年来一直在多个网站上使用 SquareSpace。他们的工具简单直观，并且具有出色的集成性。我推荐。
Thank you for your great review of your experience with Squarespace, Jermone. Don’t hesitate to reach out if you have any questions or feedback you’d like to share. You can reach us at any time here: http://sqsp.link/3Wg8wH.
我的问题得到了快速而轻松的解答。 非常感谢
Hi Ellie, thanks for your feedback and for taking the time to leave a review! We're happy to hear we were able to support you promptly and effectively.
立即服务。获得了从 Weebly 将我的网站帐户连接到 Squarespace 的帮助。 易于访问。便于使用。
Hi David, thanks for taking the time to leave that review! We're pleased we were able to quickly support you with your website. While we do design Squarespace to be as easy to access and intuitive to use as possible, we're always here if you have any questions or concerns!
与我打交道的客户服务人员都很友善、有礼貌并且总是乐于助人。这不是五颗星的唯一原因是，在提交了我被要求提交的表格以推进我的案件后，我必须发送提醒以立即采取行动，但随后几天没有收到本应处理该表格的团队的回复。当我跟进要求我填写表格的团队时，我立即采取了行动。
Hi Anita, thanks for leaving such a detailed lovely review! We were glad we were able to support you! Please don't hesitate to reach out if you've any further questions or concerns.
我需要将我的域名从 Square Space 移走，尝试从他们那里获取授权码真是一场噩梦！没有人际互动，消息服务毫无用处！你根本无法与代理人交谈！ 我永远不会向任何人推荐 Squarespace！ 非常糟糕的客户服务
Hi Dirk, we're sorry to hear you've had difficulty contacting our Customer Support team. If the Squarespace Support Assistant can't answer your questions, you can request to contact a human instead. You'll have the option to connect to Customer Support. While waiting for an agent, you can cancel your chat or request your question to be sent to Customer Support via email. There's more on this here: https://sqsp.link/5d8mS5. With that said, our Customer Support team can't provide you with an authorization code, as it is issued automatically if you follow the domain transfer steps outlined in our guide here: https://sqsp.link/CT2GK6. If you've any further difficulties, please don't hesitate to reach out to us again via email ticket or start a live chat (weekdays 4AM-8PM EST) here: http://sqsp.link/3Wg8wH. We can look into the issue further from there.
很有帮助且信息丰富。欣赏
Thank you for your great review of your experience with us, Fran! Don’t hesitate to reach out if you have any questions or feedback you’d like to share. You can reach us at any time here: http://sqsp.link/3Wg8wH.
当我意识到我不小心注册了两个网站但只需要一个时，我联系了。客户服务堪称典范！他们听取了我的意见，然后开始解决我的问题，并在 1-2 天内修复了我的错误并退款给我。不断地与我联系以及他们在这个过程中所处的位置。这是一次美妙的经历！
Thank you for taking time to leave a review of your experience with Squarespace. You made our day! Feel free to reach out if you have any questions or feedback you’d like to share. You can contact us here: http://sqsp.link/3Wg8wH.
总的来说，我发现 Squarespace 的体验非常好。我确实在一次技术支持电话中遇到了问题，我的草稿网站消失了一段时间，而且我无法得到关于问题需要多长时间或是否会得到解决的明确答案，但我与哈比卜的第二次技术支持电话在各方面都绝对出色。我很满意，期待长期使用Squarespace。
We appreciate your feedback and are happy you're satisfied with Squarespace. Thanks for taking the time to share 🙌
我以为我遇到了真正的问题，但根据修复说明，这是“用户”错误，哈哈..应用了修复并几乎立即传播。谢谢..我将从这里开始与你们打交道..第二个域名。
We appreciate you sharing your experience. Thanks for choosing Squarespace.
我要求的周转时间。客户服务很棒。
Thanks for sharing your experience. Your feedback means a lot to our team.
您的系统出现了错误。那是没有关于付款问题的电子邮件提醒。结果：我的域名已过期并已被隔离。我预计要支付 175 美元才能将其从隔离区中取出，而你们的服务台没有提供任何帮助，并且还声明电子邮件已发送（尚未发送。我没有垃圾邮件文件夹，可以将它们放入仅供参考）。所以我最终遇到了一个不是我造成的问题。对于这个问题，我如何确保付款退回时不再发生这种情况，没有正确的答复？所以我对这次事件的处理方式绝对不满意。不幸的是，我遇到了您造成的问题。 也就是说，我想告诉大家这次经历的所有优点和缺点。客户支持很有礼貌且耐心。只是他们的解决方案并不令人满意。无法证明电子邮件已发送也是应该调查的事情
We're sorry to hear about the frustration regarding your domain and the lack of payment notifications. We hear your concerns about our communication process, and we appreciate your feedback regarding your experience. We want to take a closer look at this for you, so please reach out through our Help Center at support.squarespace.com. We're here to help get this sorted for you.
我需要手动创建 SSL 证书。 我等了超过 24 小时，帮助我的人能够手动签发我的证书。
Hi Doug, thanks for your review! We're glad our Customer Support was able to resolve that issue for you. Please don't hesitate to reach out if you have any other concerns or questions you want to run by us!
我与一个乐于助人的人进行了实时聊天，并允许我描述我的需求......然后他们很好地满足了这个需求！就是这样 - 一切都如此简单地解决真是太棒了（现在与客户服务代表的情况并不常见）！
Your feedback brightens our day. Thank you for sharing 🖤
当打开我的页面时，它会转到网络解决方案主页，但蜂天堂茶不在那里。我几周前转移了我的域名，NetworkSolutions 确认我的页面已转移给您。这是怎么回事？
Hi Bev, thanks for reaching out! Could you please share your domain URL with us? And if you already have an email ticket open, can you share the ticket number, please?
上周一，我与 Squarespace 的一位代表一起工作了相当长的时间，来来回回地发消息。我的情况非常复杂，我们不得不转向电子邮件。我完成了验证过程，并回复了她最初的“这是我从聊天中移走的电子邮件对话”消息，并提供了更多信息和一些问题。整整一周我什么也没听到。我已经发送了“有人在吗”的消息，但似乎没有人足够关心回复。我支付了数千美元的域名和工作空间费用，但现在没有人有兴趣帮助我完成其中的一些工作。我想念 Google 域的客户服务。
Hi there, we’re very sorry to hear that you’re going through this situation with your domains. We understand how difficult this has been and the impact that domain issues can have. If you have an existing ticket, we would recommend following up directly in that conversation, if you haven’t already. If there's a chance our replies have been sent to an email address you don't currently have access to, please send a reply with an alternative email address.
我将域名从 NameSecure 转移到 Squarespace。这花了几天时间，所以我打开了 Squarespace 的聊天室。技术支持人员了解发生了什么事，并建议我该过程需要多长时间，并建议下一步。更好的是（这几乎永远不会发生），他实际上阅读了我所说的内容，并且没有要求我重新开始解释问题。
Hi Micheal, thanks for taking the time to provide such detailed feedback! We're very pleased to hear our support was able to listen, advise on how long the process takes, and clarify next steps. If you ever have any further questions or comments, please feel free open an email ticket or start a live chat (weekdays 4AM-8PM EST) here: http://sqsp.link/3Wg8wH.
支持总是及时、简洁且非常容易理解。这支球队真的很摇滚！
Thanks for leaving a review. Your kind words mean a lot to our team 🙌️
我只是一个客户，因为 google 域关闭并将我转移到 Squarespace 提供商。 当我的一个域名过期时，除了域名续订费用之外，他们还想向我收取高额费用来重新激活它。 我的所有域名都来自另一家提供商。我曾经因为我的信用卡过期而导致域名过期，他们免费重新激活了该域名。没有像 Squarespace 那样渴望现金的洗牌费用。
Thank you for sharing your feedback. We see that our team was in touch via email, If you need further support, please reach back out at support.squarespace.com/hc/en-us/p/contact.
共 230 条符合条件的评价
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