Squarespace

Thank you for leaving us a review and for sharing your feedback. Write back to us if you have any further questions in the future. We're happy to help!

Thanks for letting us know. We're glad to hear you're having a positive experience 🖤

Hi Rick, thanks for sharing your feedback. We held your legacy plan at its original rate for as long as possible. However, as we continue to upgrade the platform's speed, security, and infrastructure year after year, the cost of supporting our oldest plans has risen. To provide some context, these pricing updates were necessary to help us continue supporting our legacy products while also investing in improvements across the Squarespace platform. Some of the enhancements we've made include: - Improving site loading speeds and reliability by expanding to more data centers. - Simplifying image management to make it easier to reuse uploaded images. - Redesigning and expanding our Analytics features. - Enhancing our mobile apps and mobile site editing experience. - Improving the Commerce product editor and introducing features such as product reviews. We hope this information is helpful. If you ever want to provide more feedback, please feel free to reach out.

We love to hear that our support was efficient and helpful!

Hi Jennifer, thank you for taking time to leave us your review. We’re so glad to hear that you’re enjoying Squarespace and our team was able to help with your request.

We're glad you're enjoying the platform. Thanks for the positive feedback 🖤

You're welcome! We're always happy to help.

It's wonderful to know that our team was able to assist you in resolving your issue. We appreciate you sharing your experience with us, Cindy!

Thank you for leaving us a review. We appreciate it!

Thank you for your review. We're happy to hear this was quickly resolved by our team. Write back to us anytime if you have any further questions.

Thank you for your great review of your experience with Squarespace, Claire. Don’t hesitate to reach out if you have any questions or feedback you’d like to share. You can reach us at any time here: http://sqsp.link/3Wg8wH.

Hi Qin, thank you for your review. It’s great to hear that our team was able to provide quick and effective support, and earn your confidence. Let us know if you need anything else down the road.

We're happy you had a great experience. Thank you for the feedback 🖤

Thank you for your great review of your experience with Squarespace, Sean. Don’t hesitate to reach out if you have any questions or feedback you’d like to share. You can reach us at any time here: http://sqsp.link/3Wg8wH.

We're thrilled you're satisfied with Squarespace. Thanks for letting us know!

We want to help resolve this. You'll find a direct email from our team in your inbox.

Thank you for your great review of your experience with Squarespace, Jen. Don’t hesitate to reach out if you have any questions or feedback you’d like to share. You can reach us at any time here: http://sqsp.link/3Wg8wH.

We're committed to helping you. You'll find a direct email from us addressing your concerns.

It sounds like you’ve had a really frustrating experience, and we’re very sorry to hear that. We can assure you that all members of our team are real people, and we are here to help. If you already have an open ticket about this matter, following up directly in that conversation is the best way to get clarification or share additional details. Alternatively, you can reach us at squarespace.com/contact