Squarespace

Hi there, we're glad to hear that you're happy with our support! Thanks for sharing 🙌️

We're happy you had a great experience. Thank you for the feedback 🖤

Thanks for the kind words. We're here to help whenever you need us 🖤

Thank you for your review, Roya. We're sorry to hear of the confusion regarding your domain, and for any frustration this may have caused. Squarespace all domain registrations from Google Domains in September 2023. After this, all domains previously managed by Google Domains were migrated to Squarespace. To learn more, visit our guide: https://sqsp.link/ywFoGI. It sounds like you may have had trouble accessing the Squarespace account that owned your migrated domain. We take account security and data privacy very seriously, and must verify your identity as the owner of the domain before we can help recover access. This guide has details on how we verify ownership, and the information we may request: https://sqsp.link/RpH8dE All that said, we understand the account recovery process can be challenging at times, especially when you have an urgent, business-critical issue. We’re continually working to make our product and support resources more accessible for all our customers, so we appreciate you sharing your experience with us.

Thanks for the review. Knowing that our platform and team continue to deliver a reliable experience for your project is fantastic to hear, and we wish you the best with your website!

Hi Easa, we understand how frustrating it must be to experience these issues with your domain and email, and we're very sorry to hear that our support has not met your expectations. While we don't offer assistance by phone since screenshots and videos are a key part of our support, we appreciate your feedback on this, and we will share it with the appropriate team. For real-time help, live chat is available on weekdays from 4 AM to 8 PM ET via our contact page. If you have an existing ticket, replying directly within that email conversation is the most effective way to request updates or share new information.

Thanks for the positive review. We appreciate your support!

Thanks for the review. Knowing our customer service made such a strong impression with fast, clear answers is fantastic to hear, and we wish you the best with your website!

We're so pleased you're enjoying your experience. Thanks for sharing 🖤

It's great to hear you're having a smooth experience. Thank you for the feedback 🖤

We appreciate your feedback. Thanks for leaving a review 🖤

Your feedback is appreciated. Thank you for taking the time to write this review.

We're glad we could meet your expectations. Thank you for the review.

Hi Meredith, hearing that you had a positive experience makes our day. It can take time to learn the nuances of domain and web hosting, but we are here to support you whenever you have questions. Reach out to us anytime at squarespace.com/contact.

We're happy you're part of our community. Your review brightened our day. Thanks a lot for sharing 🙌

Glad to hear that! Thank you for sharing your experience here.

Thank you for your review. We're happy to hear about your experience contacting our support team. Please write back to us if you have any other questions down the road.

Hi Esra, thank you for your feedback. Our team had the opportunity to look into this and work with you directly. If there's anything we may have missed or if you'd like to revisit this, we're here to help. Please open an email ticket or start a live chat (weekdays 4AM-8PM EST) here: http://sqsp.link/3Wg8wH.

Thanks for your rating, Katie! We appreciate it, and we're so glad to hear you're enjoying Squarespace ✨