谢谢你！！
SteelSeries 回复2026-06-29
Feedback like this helps, and it keeps the squad motivated. Thanks for taking the time to write a review it helps in our quest to be the best!
关于 SteelSeries
数据更新- 网站
- www.steelseries.com
- 分类
- 电子与科技
- 所在地
- United States · Chicago
- 状态
- 待认证
- 近 12 个月
- 200 条评价
- 差评回复率
- 94%（32/34 条）
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SteelSeries靠谱吗？
SteelSeries（www.steelseries.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 200 条用户评价，属于电子与科技分类，口碑良好。79% 的评价为 4 星及以上，14% 为 1 星；商家回复了 94% 的差评。数据最后更新于 2026-08-10。
用户怎么说
这可能很小
这可能很小，但有一次我因为一场比赛哭了，然后愚蠢的软件录下了我，说实话，这太尴尬了天哪
SteelSeries 回复2026-07-06
We're glad you were able to use Moments to record some of your epic moments. Whether it's a win or a loss!
快速、专业的服务
快速而专业的服务。随时会再次从他们那里购买！
SteelSeries 回复2026-06-29
Your kind words just made our day. Thank you for sharing your experience with us. We know you have plenty of options, so we’re honored you chose us and we’ll keep grinding to stay worthy of that choice.
没关系
支持很好，没有找到解决办法，因为最后的结果是“要求拍卖进行权证交换”，但他们没有这样做。耳机在电脑上仍然无法使用，我不得不使用糟糕的蓝牙音频。
SteelSeries 回复2026-06-29
We are happy to learn that you were satisfied with the support service that our team provided, but sorry to see we could not resolve the issue through troubleshooting. We apologize for any inconvenience and hope that you will consider SteelSeries products again in the future. Thank you for posting your review.
产品体验差，退货体验好
产品体验较差，客户退货体验良好
SteelSeries 回复2026-06-29
We are very sorry to learn that you had this experience with your SteelSeries product. Support does our best to be the teammate you need. If you need anything further feel free to reach out to [email protected]
一切都好
一切都好。 ：D
SteelSeries 回复2026-06-26
You're all good. At giving us feedback. Thank you, we appreciate it! =)
在AI支持的时代令人耳目一新
不需要通过人工智能机器人来与人类真正交谈，这非常好。 尽管我的问题没有立即得到解决，但我被告知他们会将其转发给开发人员。 过程非常快，答案也很快，如果他们需要我这边的任何日志，他们会给我一个易于遵循的指南。
SteelSeries 回复2026-06-26
Thank you SO much for the feedback! Super glad that you were able to connect with a fellow gamer. Now we'll get back on the case!
诚实的评论
事实上，它的响应速度和回复我的票的速度都很好，但我觉得安全系统有点……糟糕。也许在未来，如果有人丢失了电子邮件，他们可以通过实际支持来更改电子邮件以提供帮助。我刚刚丢失了 2016 年的帐户，因为我无法从被黑的电子邮件中保存它。顺便说一下，谢谢！
SteelSeries 回复2026-06-24
We appreciate the callout here! Thanks for the feedback, now we're on the case. GLHF!
快速响应。
快速响应。 有助于解决我的奇怪问题。 不是 5 星只是因为我必须自己弄清楚。不过我并不怪他们，这确实是一件奇怪的事情。
SteelSeries 回复2026-06-25
We always do our best to be the best teammate so you aren't AFK long. Glad that the challenge was resolved! Thanks for the feedback!
尽力以最好的方式提供帮助......
试图以最好的方式提供帮助，但没有成功，霍华德启动了保修流程以获得免费升级！
SteelSeries 回复2026-06-23
Thanks a lot for your kind words. We’re excited that your experience with us was a good one. We’ll keep doing our best to provide reliable, high-quality service—no pay-to-win, just an honest effort.
非常有帮助并且快速让我的…
非常有帮助且快速地使我的保修索赔尽可能顺利
SteelSeries 回复2026-06-23
We appreciate your review. Knowing that you’re happy with your gear is great feedback. We’ll keep working to ensure every customer journey feels like a smooth run. #GLHF
反应活性好
SteelSeries 回复2026-06-23
Could be the player with good reactivity too! Thanks for the review!
雷维耶夫
太神奇了，你应该雇佣更多这样的员工
SteelSeries 回复2026-06-24
With that feedback we'll try to! Thank you SO much for the review!
虽然音质达不到我的要求……
虽然音质没有达到我的标准，但所有附加功能以及永远不需要插入耳机的事实是非常值得的，我在客户服务方面获得了很好的体验。
SteelSeries 回复2026-06-23
Thank you so much for taking the time to leave this review. We’re glad we could deliver a solid experience for you. If you ever run into any issues or have ideas on how we can level up even more, we’re just a message away!
很棒的设备
优良的设备和出色的客户支持。
SteelSeries 回复2026-06-22
YES! Thank you SO much for letting us know! We genuinely pass these to the powers above and we're so happy we can be a good teammate. Ok back to gaming!
很好
很好，很有帮助
SteelSeries 回复2026-06-23
Feedback like this helps, and it keeps the squad motivated. Thanks for taking the time to write a review it helps in our quest to be the best!
顶级服务
非常及时的客户服务响应，产品始终保持高品质，并且符合其规格。
SteelSeries 回复2026-06-23
Thank you for sharing your experience. We’re really pleased to hear that everything worked out well for you. We’ll keep listening and learning, in efforts to be the best!
我很久以来玩过的最好的CS
这些窥视者是一个很棒的产品。唯一的问题是文档可以更好，即更详细一些。 对于重新分配按键，指令很弱。所以我联系了他们，我必须说，我对他们的细心程度感到惊讶。我的问题是鼠标侧面按钮的图像很难理解。因此，我给他们发了一张便条，经过几次简短的交流后，他们的代表实际上拍了一张布局照片并将其发送给我 - 正是我所需要的！ 这些人可以教支持团队一两件事。我毫不怀疑，如果这是一个知名品牌，他们可能会用“我们没有这张照片，抱歉”的回应让我大吃一惊，我经常得到这样的回应。 因此，他们对他们的支持给予 A+ 评价。我只想提一下，这是一款很棒的鼠标。重量刚刚好；移动、跟踪和精度都很棒。拿在手里感觉棒极了。说实话，我真的没想到会这样。 不，没有人给我发任何东西来说明这一点。我只是想让人们知道产品和公司何时超越。这将是我未来的首选硬件。
SteelSeries 回复2026-06-22
We appreciate your review. Knowing that you’re happy with your gear is great feedback. We’ll keep working to ensure every customer journey feels like a smooth run. #GLHF
帮助很有帮助
我哥哥送我的耳机作为礼物。所以无法确认注册。过时且无需注册，他们为我提供了折扣，我接受了并购买了一双新的。
SteelSeries 回复2026-06-22
Appreciate the feedback! If there’s anything more, we can do to improve, just let us know, we are available via email ([email protected]).
好的...
SteelSeries 回复2026-06-22
Thank you for sharing your experience. Must of been a GG. Thank you!