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健康与医疗

Wherelight

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878 条评价

3.1878 条评价
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关于 Wherelight

数据更新
网站
www.wherelight.com
分类
健康与医疗
所在地
中国
状态
待认证
近 12 个月
101 条评价
差评回复率
99%(310/314 条)
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商家自述

wherelight.com offers prescription glasses online at an incredibly low price. Buy quality chic eyeglasses on wherelight.com

以上内容由商家自行提供,未经平台核实。

Wherelight靠谱吗?

Wherelight(www.wherelight.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 878 条用户评价,属于健康与医疗分类,口碑一般。22% 的评价为 1 星,差评比例偏高;商家回复了 99% 的差评;评价主要围绕产品、质量、价格。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently share that the frames are stylish, lightweight, comfortable, and available in various unique designs that consistently receive numerous daily compliments from people around them. Many consumers truly appreciate the incredibly affordable prices and excellent overall value offered compared to alternative online shopping options currently available. Some reviewers were not happy with prescription accuracy, noting that certain customized lenses caused discomfort or incorrect vision corrections. A few individuals also mentioned experiencing unexpected shipping delivery delays or frustrating technical issues regarding transitional lens coloring failing to change properly outdoors.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Glasses great, poor customer service

Wherelight's products are great. I would highly recommend their glasses and I would give 5 stars if the rating was solely based on the glasses. However, customer service is not good nor helpful at all if you reach out for assistance. If I was rating their customer service, I would give it 2 stars but their glasses are so nice I don't want to leave a poor rating that might discourage others from shopping there. Twice I asked for assistance with orders I placed and I was dismissed. In the 2nd instance, I used their promo code to get 3 pairs of glasses for $169, "pay3." I saw immediately after placing my order they had a code on their website to get 3 pairs of glasses "any3" for $40 less, $129 vs $169. I contacted customer service sending a screenshot of the "any3" for $129 requesting to get the lower price they had advertised. The response read verbatum "We have checked your order and we are sorry to tell you that you filled code Pay3, not code any3. So the discount is incorrect." They clearly do not prioritize customer service. If feeling like a valued respected customer is not something that is important to you, then it's not a big deal. As I said, it's a great website to get some very nice glasses.

I took a chance and SO GLAD I DID

I took a chance and SO GLAD I DID! These are exactly what I was looking for and they arrived in two weeks. I wanted a nice pair of reading glasses and these are very well made, super comfortable and the prescription is bang on. They included silicone comfort pads for the bridge, a cloth storage pouch and a mini screwdriver should I need to tighten the screws at some point. The gold on the hinges is more of a muted gold/platinum and is very classy. I ordered a blue pair which has black hinges and will swap them out for my next pair which I will be ordering with a proper prescription for progressive lenses once I have an eye exam. Thank you so much - excellent all around!

Waiting to Review Customer Service

I ordered 2 pairs of the same frame. 1 pair for the computer the other with the transitional lenses. The transitional lenses do not work. They do not turn the blue that I picked. I'm waiting to hear from customer service. After purchasing over. 8 pairs with them I'm hoping their customer service is just as great as their glasses.

Awesome glasses, takes forever to get them

I love the glasses. Got two pairs with progressive and photochromic lenses. They are stylish, and I get a lot of compliments. Paid under $100 for two pairs without insurance. The order took forever, though. I waited almost a month for the glasses, even though I paid for expedited shipping. They gave me 30% off as compensation for the delay. But the 30% are only valid on a future order, not on the order I waited for forever. And I don't plan on ordering there again.

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