total scam
total scam. Ordered on here by mistake thinking I was ordering from a reputable company. No sign of any goods after a month. They just keep saying expect a delay of 7-14 days. Do not use them
About 1Outlets
Data updated- Website
- 1outlets.com
- Category
- Business Services
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 76 reviews
- Replies to negative
- 1% (2/219)
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About this business
1Outlets.com - a trademark of Simba P/L (UEN: 200716171N) - is one of the Largest Toy, Baby, Pet, IT, mechanical, electrical, medical, utilities Online Shop.
Is 1Outlets legit?
1Outlets (1outlets.com) has a 3.2 out of 5 rating on OK.one, based on 650 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 31% give 1 star; The business has replied to 1% of negative reviews; 76 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. Consumers frequently complain about extreme delivery delays, completely unfulfilled purchases, and receiving zero helpful communication, dealing instead with frustrating and repetitive automated replies. Many buyers also struggle heavily to secure proper cash refunds, often being pushed to accept unusable store credit that fails to resolve their issues. Though some shoppers faced severe problems, a small group of reviewers were satisfied with certain positive aspects of the service. These individuals appreciated the website's unique ability to source hard-to-find international items, alongside experiencing secure packaging and clear order confirmation details during successful transactions.
Auto-generated from all reviews of this business. For reference only.What people say
My visit to 1Outlets was nothing short…
My visit to 1Outlets was nothing short of extraordinary. From the moment I stepped inside, I was struck by the modern, inviting atmosphere. The store is impeccably clean, brilliantly lit, and designed with a customer-first layout that makes exploring an absolute pleasure. Wide aisles and clearly marked sections allow you to navigate with ease, turning what can often be a stressful experience into a relaxing and enjoyable outing.The product selection is both vast and thoughtfully curated. I found an incredible array of high-end and everyday brands, all offering discounts that felt too good to be true. Whether I was browsing apparel, home goods, or accessories, the quality was consistently outstanding, and the savings were undeniable. It’s evident that 1Outlets prioritizes value without ever compromising on quality.What truly made the experience unforgettable, however, was the staff. Every team member I encountered was friendly, attentive, and genuinely eager to help. They were quick to offer assistance, share insights about products, and ensure that I found exactly what I was looking for. Their positivity and professionalism created a welcoming environment that made me feel valued as a customer.The checkout process was the perfect end to a flawless visit—efficient, organized, and handled with a smile.1Outlets has set a new benchmark for what a shopping experience should be. It’s a destination where exceptional value meets outstanding service, and I left not just with great purchases, but with a fantastic memory. I will undoubtedly return and would recommend it to anyone looking for a top-tier retail experience. Five stars without hesitation!
Fraud
Fraud. Thought I was buying from a reputable company but somehow bought through them. Nothing received
a fraudulent companyTicket #541496: Order #1000343015 /Hungary
a fraudulent company, they do not send goods, they do not refund money, no one should buy from here!
A Flawless Shopping Experience from Start to Finish!
From the moment I arrived, I knew 1Outlets was something special. The exterior is inviting, and that feeling only grows stronger once you step inside. The space is designed with the shopper in mind—spacious, impeccably clean, and organized with a clear logic that makes browsing feel effortless and enjoyable.The range of products is nothing short of spectacular. They have an expertly curated selection that spans from must-have everyday items to luxurious indulgences, all featuring discounts that are genuinely impressive. I found myself consistently surprised by the quality and the prices, feeling like I was getting insider access to the best deals in town.What truly cemented the five-star rating, however, was the phenomenal staff. Every team member I encountered was attentive, knowledgeable, and radiating positive energy. They weren't just there to help—they were passionate about ensuring I had everything I needed, offering suggestions and going the extra mile with a smile.The checkout process was the perfect capstone: swift, efficient, and handled with the same friendly professionalism that defined my entire visit.1Outlets has completely redefined my expectations for retail. It’s a destination that delivers unparalleled value without ever compromising on service or atmosphere. I will absolutely be back, and I recommend it to anyone seeking a truly top-tier shopping experience.
A complete scam
A complete scam. After 2 weeks I asked for the shipping taking so long and the made up the excuse that they couldn’t ship a nail polish to Spain!!! And they would refund just to buy things from the store. I am sorry I didn’t check before buying.
Lightning Fast Shipping and Perfect Packaging!
Needed a new helmet quickly for an upcoming trip, and 1Outlets delivered—literally! I ordered on a Tuesday and was wearing it on Thursday. The helmet was packaged with extreme care in a sturdy box with plenty of padding, so it was completely protected during transit. The helmet itself, the [Insert Helmet Brand & Model, e.g., ScorpionEXO R1 Air], is fantastic. The fit is perfect, the finish is beautiful, and it's incredibly comfortable for long rides. Impressed with both the product and the service. A+++
After waiting for months and no…
After waiting for months and no products are delivered and after contacting them they did a refund but it’s a store credit and asked to order other products which I did because I have no other choice as they are not giving refund and mind you the same issue happened again, and again they just gave store credit , it’s their dirty game , there’s no way you can get your money back except you keep purchasing their products and orders don’t show up and they will just give store credit. It’s a total scam ! Don’t buy anything from them !
Total con firm and complete scam
Total con firm and complete scam. placed my order and something made me concerned. I went on trust pilot and saw the negative reviews. Tried canceling the order within about 20 minutes but said it was too late to cancel. I have emailed a couple of times but no reply. My credit card company said I had to wait 30 days to start a charge back. I contacted the credit company this morning to start charge back and low and behold I get an email from 1Outlet saying they have put a credit on my account. I don't and never will have an account with them.You should be able to give minus stars.
Totally a fraud company.
Totally a fraud company. Never ships orders and after 1 month cancel. Take advance payment and never pay back your money. Cheap Singaporean thieves. See the list of my cancelled orders. Order # Date 1000343364 Jun 20, 2025 1000342337 May 5, 2025 1000341972 Apr 10, 2025 1000341359 Mar 12, 2025 1000340976 Feb 3, 2025 1000340182 Dec 14, 2024 1000340061 Dec 11, 2024 1000337263 Oct 25, 2024 1000334271 Sep 19, 2024 1000334197 Sep 18, 2024 1000330565 Aug 14, 2024 1000325982 Jun 6, 2024 1000324631 May 13, 2024 1000322134 Apr 19, 2024 1000322133 Apr 19, 2024 1000318789 Mar 21, 2024 1000314754 Feb 9, 2024 1000311229 Dec 30, 2023 1000301575 Nov 17, 2023 1000287838 Sep 26, 2023 1000287828 Sep 26, 2023 1000256378 May 26, 2023 1000249276 Apr 26, 2023 1000242630 Mar 26, 2023 1000237278 Feb 26, 2023 1000232359 Feb 1, 2023 1000226823 Jan 1, 2023 1000219314 Nov 3, 2022 1000218032 Oct 18, 2022 1000214959 Sep 13, 2022
Waited a month to tell me that my order…
Waited a month to tell me that my order would not go through. Then won't refund back to my credit card. Not worth the hassle
Absolutely a scam operation
I would give them minus 5 stars if I could. My order has been "processing" for over 6 months now. They take your money and send you nothing. When you contact them, they come up with all sorts of fake excuses why your order hasn't reached you. They don't give refunds. At most, they offer you a "credit" for future purchases, and then the same cycle starts all over again. The clever thing is, they seem to specialize in hard-to-find items, to increase the chances that you'll have no alternative but to order from them. Don't be tempted. Stay away!
1 star is to much
1 star is to much, accepted and processed payment, never delivered goods, every replace delivery stopped due to the shipping issue, no refundation of the payment, absolutely tragic communication
These are scammers
These are scammers. Been waiting for my orders for 6 months but still hasnt arrived. Keeping promises to refund the money but nothing happened. Dont trust this website or else you will regret
SCAM !!
Ik bestelde een product, bleek na maanden dat het niet geleverd kon worden. Wanneer ik mijn geld terugvroeg zetten ze dat (zeggen ze) om in een tegoedbon op mijn account. Maar ... ik heb met het juiste paswoord geen toegang meer tot mijn account en wanneer ik dan een herstel email aanvraag krijg ik geen email toegestuurd, ook niet in de spam. OPLICHTERS !! I ordered a product, it turned out after months that it could not be delivered. When I asked for my money back they converted it (they say) into a credit note on my account. But ... I no longer have access to muy account with the correct password and when I then request a recovery email I do not receive an email, not even in the spam. SCAMMERS !! En ze blijven maar info sturen die niet bruikbaar is ... en dat weten ze maar al te goed. Mijn antwoord op 26/5/2025: It doesn't work and you know it. No email is received to reset the password !! Once more negative points on TrustPIlot, which has already only negative comments. This is 100% fraude and you know that I can't do anything about it. En de positieve reviews die ze blijken te hebben: FAKE, wellicht door bots gepost.
scammers
Not 1 star, these scammers, are big thieves, didnt deliver my order since dec 2024. I send lot of mails, whatsapp every time they have a lie, I dont want any shit credits, refund my money, these dogs will never have rest in their live
I’m extremely satisfied with my…
I’m extremely satisfied with my experience at 1Outlets. From placing the order to delivery, everything was smooth and professional. The product arrived on time and was of excellent quality. Their customer service was very helpful. I’ll definitely order again. 100% recommended!
FRAUDSTERS!!! Do NOT order from them!!!!!
FRAUDSTERS!!!! I am reporting them to Trading Standards and Financial Ombudsman. Ordered goods. Failed to deliver after over 3 months. Refused to refund as instructed. Did not explain reason for any of this. Angus Scullion.
Total scammers!!!!
Total scammers!!!! DO NOT FALL FOR THEIR WEBSITE THAT LOOKS NORMAL. AS AN UNSUSPECTING CUSTOMER I ORDERED 3 TIMES AND EACH TIME ENDED UP WITH CREDIT IN STORE WHICH EQUALS STOLEN MONEY.
One year left
One year left No orders received No refunds They are a scam Just lying and taking your money Very bad experience
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