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8tenparts.com

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272 reviews

4.6272 reviews
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About 8tenparts.com

Data updated
Website
8tenparts.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
272 reviews
Replies to negative
95% (19/20)
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About this business

8Ten Parts is an industry leader in manufacturing and distributing quality replacement parts for lawn mowers & outdoor power equipment. We offer our customers highly competitive prices, lightning fast delivery, unmatched customer service and industry-leading product warranty.We offer a variety of products including our signature LawnRAZOR mower blades, mower belts, mower deck spindles, mower idler pulleys, mower PTO clutches, complete mower deck rebuild repair kits, chainsaw guide bars, chainsaw chains and snow blower skid shoes.

Written by the business, not verified by us.

Is 8tenparts.com legit?

8tenparts.com (8tenparts.com) has a 4.6 out of 5 rating on OK.one, based on 272 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-29.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. People find the online ordering process extremely simple and straightforward, while prices remain very competitive compared to alternative stores. Buyers consistently praise the impressive product quality and fast delivery of replacement items that fit their equipment seamlessly. Customers frequently highlight helpful customer support interactions and accurate tracking updates that make shopping completely hassle-free. Some reviewers were not happy with delivery delays, noting packages getting stuck in transit or held up indefinitely in customs. A few other people also felt that receiving incorrect items or experiencing premature product failures caused frustrating setbacks.

Auto-generated from all reviews of this business. For reference only.

What people say

Your company jumped right on my order…

Your company jumped right on my order and got it out in good time. FedEx however has dropped the ball and either lost the package or is very slow in delivering it. The tracking shows it to be in Georgia at one of their hubs since the 11th. I’m hoping that they can get it resolved and delivered. Again, I have NO problem with you or your service!

Well I thought the order said for 50”…

Well I thought the order said for 50” high lift gator blades ended up with 48 “ blades so I can’t use them could have been my error but it’s ok

Reply from 8tenparts.com2026-08-24

Thank you for your feedback. I see you ordered the incorrect blades for your 50" mower deck. We will be reaching out to you shortly to assist you further.

fantastic customer service

I am cutting a storm downed 24" dia cherry tree into a mantel for my fireplace. After nearly 2 full days of ripping timbers and planks from that tree, I am still getting large chips and almost no chain stretch. However, that is not why I am writing this review. I bought original rip chains almost a year ago, but didn't get to the project till last month. That's when I discovered I bought wrong size. Not expecting anything, I asked it was possible to return the wrong size unused chain. I received a full refund. Great product and exceptional customer service.

Good product terrible shipping carrier

Need to use better shipping carrier. USPS is horrible and SLOW.

Reply from 8tenparts.com2026-08-24

Thank you for your feedback. I do see that this order was shipped with free standard shipping and was delivered within 5-7 business days which is standard for free shipping. Please reach back out if you have further questions or concerns.

Not sure the savings over OEM offset this.

While some of this seems product related, these are actually service/employee related. Bagger attachment was clearly previously opened, unboxed, half the srinkwrapping and protective bags emptied, and then reboxed with empty bags laid on top. Everything looked well enough in order - so i unboxed and recycled the packing and box to get it curbside recycle day and out of my garage. Two weeks later during assembly i realize the bagger hood is cracked in 2 place - one near the baffle lid that shouldn't matter two much, and the other down near the left side rail that will definitely impact open/close and structural integrity. Instruction manual was for a 42"/46" bagger while i bought the model to fit my 50" deck. Haven't finished installing it yet. Fingers crossed. Instruction manual showed different configurations for the bagger mounting - 50" not one of them so i'm pausing bolting everything up in case i need to relocate to another configuration upon final assembly. I also fault customer service at the company level - the injected molded plastic had sharp flashing around the bottom where the tab of the baffle cover tucks into the groove of the hood, Severely limiting my ability to install the baffle cover properly and tightly. The instruction manual also seems to be for a different model bagger. The back plate has several configurations and the only reference was for a different size deck than i have/compared during checkout. I was also a bit surprised how long it took to fullfill/and have UPS pick up the item from their location. I have no idea how their email/phone service is - but the customer service that starts with Quality, continues to warehouse handling, and fulfillment time is lackluster.

Reply from 8tenparts.com2026-08-21

We are sorry to hear this, and we would like to help address some of your concerns. We will be reaching out to you shortly. Please check your emails.

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