Money gram help was great
Money gram help was great, thank you
About ACE Cash Express
Data updated- Website
- acecashexpress.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 31 reviews
- Replies to negative
- 0% (0/18)
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About this business
ACE Cash Express, Inc. is a leading financial services provider, specializing in short-term consumer loans, bill pay, and prepaid debit card services, as well as one of the largest owner operator of check cashing stores in the United States. In business since 1968, ACE Cash Express focuses on serving consumers seeking alternatives to traditional banking relationships by gaining convenient, immediate access to financial services.COVID-19 Update:To our customers,Thank you for your continued patience as we navigate this unique situation together. We'd like to update you on the status of store operations. In many areas of the country, shelter-in-place orders have been issued. Financial services providers, like ACE Cash Express, have been deemed essential public services and will remain open so long as we are safely able to do so.Our stores have been able to stay open primarily because our front-line associates understand the importance of serving you and choose to do so. We want to assure you we have taken precautions to keep our store employees safe and healthy. If you are feeling sick, please stay home. If you are feeling well and do visit our stores, we appreciate you standing at least 6 feet away from other customers for everyone’s safety.Additional details about ACE Cash Express store locations and updates can be found on our website. For the latest information about COVID-19, visit the CDC’s resource center.Our number one priority is protecting you, our employees, and the communities we serve. Should you prefer or need to stay home, support is also available at 1-877-ACECASH or [email protected]. We're working hard to be here for you if you need us.
Is ACE Cash Express legit?
ACE Cash Express (acecashexpress.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
Professional demeanor and thoroughness in providing the service.
My experience with the clerk, Bianca, at the 72nd and Michigan Road location has been excellent! Bianca is very efficient in the performance of her cashier duties, highly professional in servicing her customers request, very pleasant in her demeanor and is an excellent example of the customer service that ACE CASH EXPRESS provides to its customers.
Their website makes it the worst payday loan companydifficult to…
Their website makes it difficult to make a payment. They harass you with phone calls on the week your loan is due.
Cheresa dailey was very good customer…
Cheresa dailey was very good customer service agent very helpful very nice attitude and I will visit this ace all the time
I live in NH
I live in NH . Someone in NC tried to cash a check of several thousands of dollars that was in my name. It was a fraudulent check. They were suspicious of the check and called me.The check was denied by them and was reported to the NC. police, NH police and the bank fraud division. Thanks to them being on the BALL and alert many thousands of dollars was saved!
Kenyatta goes above and beyond to help…
Kenyatta goes above and beyond to help me each month, I'm forever grateful for her great customer service. Thank you Kenyatta
I called with a question and was hung up on by Tracy without getting to finish my question.
Horrible customer service.
It's always a great experience when I…
It's always a great experience when I come in and Kenyatta and her team is going above to help their customers. Very professional. Thank you
Maxine was very professional and nice…
Maxine was very professional and nice she was very patient & understanding . Thank you Maxine my favorite location
Kenyatta always have great customer…
Kenyatta always have great customer service and always go above to help her customers.
Came into get ampayday loan and I'd…
Came into get ampayday loan and I'd honestly have to say Karen is absolutely incredible she has the information to fill you in whenbu get ampayday loan and explains anything so you don't have any struggle I appreciatenher kindness
Ace cash express Duluth Georgia
Ace cash express Duluth Georgia gets two thumbs up. Very polite and helpful. I definitely recommend them!!!
Mercedes was awesome
They always smiling when you walk in…
They always smiling when you walk in and helps you a lot plus they always there to help good people nice makeshift you feel important when you walk out you don’t mind going’s to ace with out a problem love these people
Customer Service
Went to the location on 7065 S OBT in Orlando, FL. Met with customer rep , Michelle. She was very knowledgeable on the services Ace offers. She maneuvered well with other customers using her multi-task skills. She was very personable and friendly.
I went to the Ace on Front St in Tyler…
I went to the Ace on Front St in Tyler and Kristina Walker was the sweetest lady and so helpful, that will be my location I go to from now on
I had an issue getting a replacement…
I had an issue getting a replacement card for my Porte account and went to NE CHURCH AND GRAND/MLK in Portland Oregon. I was ecstatic with the assistance I received. Just amazing. Efficient, kind, and just a joy to get that kind of service.
My experience with Latoya in KC KS on…
My experience with Latoya in KC KS on state ave was fast and easy. She was extremely nice and professional all the way around the board, customer service is top tier each and every time!
Lynn is always friendly when I come to…
Lynn is always friendly when I come to any location. This one was at 2064 south academy.
Went to pay water bill and didn't know…
Went to pay water bill and didn't know where any of the information was on the bill to pay and Ms. Joseph helped me locate all of the information and was very polite and courteous and very patient with me as the lobby was busy> Shoutout to MS joseph at the Lawton ace cash express for a job well done.
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