horrible never go there
horrible never go there, they told me that could cash my check, I waited 2 hours then told me they wouldn't and did not give a reason. avoid
About ACE Cash Express
Data updated- Website
- acecashexpress.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 31 reviews
- Replies to negative
- 0% (0/18)
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About this business
ACE Cash Express, Inc. is a leading financial services provider, specializing in short-term consumer loans, bill pay, and prepaid debit card services, as well as one of the largest owner operator of check cashing stores in the United States. In business since 1968, ACE Cash Express focuses on serving consumers seeking alternatives to traditional banking relationships by gaining convenient, immediate access to financial services.COVID-19 Update:To our customers,Thank you for your continued patience as we navigate this unique situation together. We'd like to update you on the status of store operations. In many areas of the country, shelter-in-place orders have been issued. Financial services providers, like ACE Cash Express, have been deemed essential public services and will remain open so long as we are safely able to do so.Our stores have been able to stay open primarily because our front-line associates understand the importance of serving you and choose to do so. We want to assure you we have taken precautions to keep our store employees safe and healthy. If you are feeling sick, please stay home. If you are feeling well and do visit our stores, we appreciate you standing at least 6 feet away from other customers for everyone’s safety.Additional details about ACE Cash Express store locations and updates can be found on our website. For the latest information about COVID-19, visit the CDC’s resource center.Our number one priority is protecting you, our employees, and the communities we serve. Should you prefer or need to stay home, support is also available at 1-877-ACECASH or [email protected]. We're working hard to be here for you if you need us.
Is ACE Cash Express legit?
ACE Cash Express (acecashexpress.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
Walnut st in East McKeesport pa has one…
Walnut st in East McKeesport pa has one of the friendliest employees Angie H. I’ve ever had the pleasure of meeting,I wish more ppl were like her in every store I go into!
Flat Tire Save
This was a first payday loan for me. I Have always been skeptical. Had flat tire no money and had to be somewhere important. Went to Ace Cash Express, worker there was polite and friendly I think his name was Rafael. I had all the information needed and was approved for a loan. Great experience I'm no longer skeptical. This company really helped me out.
Good customer service and good quality
Friendly employee and the service
customer service was very friendly and…
customer service was very friendly and helpful
Theresa L
Theresa L. @133 Poindexter St. is customer service friendly and efficient. I enjoy doing business with this company.
Sheryl at store 170 was very…
Sheryl at store 170 was very respectful, polite and treated us with respect anyone deserves,treated us good, also cashed our check and was very organized and fast and efficient, I recommend go to her store and be treated the way a customer deserves.. ten stars and two 👍🏽👍🏽
Excellant customer service
I had to call today and the person who took my call very nice very polite every one at the location i go to is very friendly on 410 E Pioneer Pkwy Grand prairie Tx her name is Jessica V she was so nice and polite and listened to what my concern was excellent people skills which is very important and address your concerns excellent customer service.
Just ridiculous 5% for check cashing…
Just ridiculous 5% for check cashing $65 is too much for check cashing..,....you want more customers? Figure out a way to not charge so much
Tessa is awesome gets me in and out…
Tessa is awesome gets me in and out fast and is always willing fix any problems i have with a smile on her face the whole time.
Petronas was just so polite and…
Petronas was just so polite and respectful and will go there again
I had an excellent experience at Ace…
I had an excellent experience at Ace Check Cashing, all thanks to the fantastic customer service provided by Linda. From the moment I walked in, Linda greeted me with a warm smile and a friendly demeanor. She was attentive, listened carefully to my needs, and went above and beyond to ensure I had a smooth transaction. Linda's professionalism and attention to detail were truly impressive. She explained the process clearly, answered all my questions thoroughly, and made sure I understood everything before proceeding. Her exceptional customer service skills put me at ease and made the overall experience a pleasure. What really sets Linda apart is her genuine care for her customers. She took the time to get to know me and understand my specific situation, tailoring her service accordingly. Linda's personalized approach made me feel valued and appreciated as a customer. I cannot recommend Ace Check Cashing and Linda's services highly enough. If you're in need of check-cashing services, do yourself a favor and visit this location. You'll be greeted with exceptional service, care, and attention to detail that is truly hard to find these days. Thank you, Linda, for making my visit an absolute delight!
I went to get a loan and took no more…
I went to get a loan and took no more than 35 min
Quick and easy
Quick and easy I’ll have to say what a great place I choose to go into, Jessica V was very kind and helpful!! She really help me understand everything and what would be the best option for me. An Angel
Customer Support
Customer Support was really nice and understanding of me being there for my first time. Her name was Ms. Marya.
Shout out to Natali!
I just want to give Natali a big shout out for taking care of me. I’m new to this Florida area and she made sure I was good. Broke down everything I needed to know, so I’ll definitely be returning to handle more business with you all.
Big shout-out to Mandi.
Big shout-out to Mandi.. .. for her wonderful service, her excellent communication and people skills..she always is extremely friendly and helpful and informational ..it's always a pleasure to go in to ace cash express she is the life of the party but stays focused and consistent at all times..The most I laugh and smile every week..
I came in the millvale location there…
I came in the millvale location there was an employee there by the name of angie she was very good very nice and professional just all around a great experience I give her a 5 star review
Cassandra was great
Mayra Lara who works at Ace Cash…
Mayra Lara who works at Ace Cash Express is a great person and a loyal, hard working employee. Ace is very lucky to have her. Always helpful.
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