Electronics & Technology

Acuity Scheduling

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101 reviews

★★★★★

3.8101 reviews

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About Acuity Scheduling

Data updated 2026-08-28

Website: acuityscheduling.com
Category: Electronics & Technology
Location: United States
Status: Unclaimed
Last 12 months: 101 reviews
Replies to negative: 95% (19/20)

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acuityscheduling.com

About this business

Booked. Paid. Done. Online booking and automated payments—all in one place. Try Acuity Scheduling for free. Your calendar shouldn’t be a second job. Turn your availability into a high-converting booking machine. Seamless Booking Provide a high-end, branded experience where clients book in seconds. No friction, just more bookings. No-Show Prevention Protect your time with automated appointment reminders and secure deposits upfront to keep clients on track. Custom Intake Forms Easily create intake forms to collect contact info, consent, health history, or project details, so you're always one step ahead. Acuity Mobile App Keep up with clients and your schedule on the go with Acuity's mobile app, free to use with every plan. Flexible Payments Automate revenue within your booking flow. Sell packages, memberships, and gift cards, or collect funds via deposits, payment links, and tap-to-pay. Try Acuity Scheduling for 7 blissful days absolutely free. Get started. Powering: Health • Beauty • Fitness • Professional Services • Education • Enterprise

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Is Acuity Scheduling legit?

Acuity Scheduling (acuityscheduling.com) has a 3.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 68% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss User experience, App. Last updated 2026-08-28.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Many people note that the digital scheduling platform provides exceptionally helpful features and makes organizing daily client appointments very straightforward for solo users. Consumers frequently mention that the software successfully saves valuable administrative time and remains generally simple to navigate for everyday business needs. Some reviewers were not happy with recent platform updates, noting that forced changes to the login process create tedious daily complications across multiple accounts. Others expressed genuine frustration regarding persistent system instability, unexpected technical glitches, and severe difficulties when trying to complete crucial client bookings.

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What people say

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101 reviews matching

Balance by Brooks PLLCUnited States · 1 review · Verified · Experienced 2026-03-09 · Posted 2026-03-09

★★★★★

Great for basic scheduling

I don't have much experience with any scheduling platform outside an EMR, but Acuity does do the job, most of the time. There are some issues that we have when it comes to creating certain specials, gift cards, and point of service transactions. We have to get creative in how we provide those discounts and sometimes I just don't have the bandwidth for creativity. I do like getting the texts when clients schedule and cancel. That is super helpful.

Reply from Acuity Scheduling2026-06-08

Thank you for the honest review! We’re so glad the text notifications are keeping you easily updated on your schedule. For the gift cards and discounts, we’d love to help make that process much smoother for you. If you ever want to hand that setup over to us, please reach out to our team here: https://sqsp.link/JSSld8