National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Written by the business, not verified by us.Alarm Relay (alarmrelay.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 88% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 60% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-29.
What I enjoy most about Alarm Relay is that a real person answers the phone! That is a huge customer service plus! Great job keep it up!!
Thank you for the feedback Mike! We are grateful for your business & look forward to continue serving you!
Have been using them for about three years, by far the best value in home security monitoring.
Thank you for the feedback Leonard! We are grateful for your business & look forward to continue serving you!
Great company. Easy to set up service. Service is very responsive. Excellent company for security service.
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
They were very helpful and efficient
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
So far all has been very well done.
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Awesome the representative on the phone was super helpful and nice
Thanks Sal, we appreciate your feedback! We are grateful to support & look forward to continue serving you!
Thank you for the feedback Armen! We are grateful for your business & look forward to continue serving you!
Great service with real personality. They will respond to your call with great staff that value your security concern.
Thank you for the feedback Randy! We are grateful for your business & look forward to continue serving you!
Alarm Relay has provided excellent service so far and I started their service a couple of months ago. I would definitely give a five star rating. I am just waiting to see how they perform if there is any issue.
Thank you for the feedback! We hope to gain your trust with our professional services & look forward to continue serving you!
Just started with them but I'm pleased with what I see and the value.
Thank you for the feedback Jose! We are grateful for your business & look forward to continue serving you!
super responsive and professional!
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Good service, good price
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I have more buildings covered by a different monitoring company. As soon as the contracts expire, I will be calling Alarm Relay!
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Excellent, they call right away!
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Excellent Company. The Best Customer Service. They even called me to tell me one of my wireless sensors had a low battery signal!
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Working with Alarm Relay was a great experience. It was easy, quick and painless. I would highly recommend for anyone who has an alarm system and wants to switch or to those newbies out there thinking about getting an alarm. I have had better service and monitoring from Alarm Relay in the last 3 months then I had with ADT for 15 years!
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Very knowledgeable technicians. Simple to switch over existing equipment.
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Easy install with the installer on the phone and a screw driver to connect four wires that was supplied with the unit. I had some concern before starting but the installer was so patient and easy to work with, there were no problems.
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Customer service was great, technicians were great. I would definitely recommend Alarm Relay for monitoring. I'm using them for security and smoke/fire monitoring and all is well.
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