Albert is an AMAZING APP 👏 👏 🥰
Albert is an AMAZING APP 👏 👏 🥰 If you need help, these guys are the way to GO! Very flexible and the fees are very cheap compared to other apps 🥰.
About Albert
Data updated- Website
- albert.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 139 reviews
- Replies to negative
- 91% (32/35)
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About this business
Albert is a fast-growing money app with millions of customers. We help people get smarter about money with industry leading financial products and a personal financial assistant that offers a whole new way to budget, save, and invest. Complexity and high fees have dominated the financial industry for decades. At Albert, we make financial products that are intuitive, affordable and available to all.
Written by the business, not verified by us.Is Albert legit?
Albert (albert.com) has a 3.9 out of 5 rating on OK.one, based on 139 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 91% of negative reviews; Reviews mostly discuss User experience, App, Customer service. Last updated 2026-08-28.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful mobile application for helping them easily budget, track spending, and access extra cash quickly when financial emergencies arise unexpectedly. Consumers genuinely appreciate the very flexible tools, smooth interface, and reliable service that make daily financial management much easier and stress-free. Some reviewers were not happy with unexpected charges continuing after they tried to cancel their subscriptions or close their accounts. Consumers also mentioned that it was quite frustrating and difficult to reach a real human through customer support when trying to resolve billing problems.
Auto-generated from all reviews of this business. For reference only.What people say
Albert is a great app
Albert is a great app, because it allows me to make payments that is convenient for me.
This is a totally scam company they…
This is a totally scam company they take out money without buy anything stay away from this company
Reply from Albert2026-07-30
Hey - I’m Sam, a senior support specialist, and I’m hoping to connect with you regarding your concerns with these charges. Please email me at [email protected] so I can take a look. Thank you. –Sam
Great well pleased!
Very helpful when needed
Beware hidden fees and "FREE" trial!!!
Beware hidden fees and "FREE" trial!!! I signed up for a free trial and deleted my account before I was charged. That was a nightmare trying to figure out. I was immediately charged to an account that I did not authorize to be charged for the full $20 subscription amount. I tried to reach out to their customer service and it took me going in circles to finally get a human on the chat through text. They inform me that I can not get a refund because the charge is for the previous 30 days! So, it's not really a free trial after all.
Reply from Albert2026-07-28
Hey there — I'm Sam, a senior support specialist here at Albert. I'm sorry to hear about your experience. I had my colleague reach out to you over email. Please feel free to respond there, or email me directly at [email protected] for additional help. Thank you. –Sam
Very efficient and simple
Very efficient and simple. Great app!
good app to borrow and save from😆.
Consistency
Awful
Awful! This app has not helped me do anything. They charge 20 bux a month and they wont let me cancel. They have been charging for several months. If you are short if cash, do NOT use Albert
Reply from Albert2026-07-27
Hey there — it looks like our support team was able to resolve this with you directly. If you have any other questions, please email me at [email protected] so I can help. Thank you. –Sam
Albert is always on time
Nice I love this so much
Easy and convenient
Amazing service
Amazing service, quick and easy
So far so good
This is the worst company ever I would…
This is the worst company ever I would not recommend this company to anyone.
Reply from Albert2026-07-26
Hi there, we value your feedback. I’d love to address any outstanding concerns you have. Can you reach out to me at [email protected] so I can help? –Emma
I love this app
I love this app, they come through when you need it most! Definitely recommend
I was curious about this app and signed…
I was curious about this app and signed up for it. I decided it wasn't for me so I went through the protocol for unsubscribing and uninstalled the app. it's been well over two months since I unsubscribed and uninstalled this app. and they are continuing to try and debit money out of my account. I can't get them to stop, cause I so conveniently can't get a hold of a human to talk to. I never even used this app and they aggressively keep stealing money from my account. I think all of these type of apps should be banned completely and made illegal. ..QUIT STEALING OUR MONEY!
Reply from Albert2026-07-25
Hi there — I’m Sam, a senior support specialist at Albert, and I’d like to see how I can help you with deactivating your account. Please reach out to me at [email protected] so we can connect. –Sam
Love it
Love it! Comes through when I need it the most!
Do not trust this company with your hard earned money!!
I cancelled a subscription, Albert continued to charge me, and when Albert had the opportunity to make it right they declined.
Reply from Albert2026-07-24
Hi there — I’m Sam, a senior support specialist at Albert. I’d like the opportunity to understand more and help address your concerns. Please email me at [email protected] so I can help. –Sam
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