Turning your cherished photos into living stories! 🌞
Written by the business, not verified by us.
Is Alivemoment legit?
Alivemoment (alivemoment.com) has a 3.9 out of 5 rating on OK.one, based on 208 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-31.
I love seeing my old old family photos come to life. Sometimes they create actions that don't make sense, but overall they're good actions! It often looks like the person even from the side when moving!
Reply from Alivemoment2026-08-07
Hey Eyeja,
Thank you for taking the time to share your feedback. We truly appreciate you sharing your experience with us.
Best wishes,
Amelie
This was an old family photo that had been previously copied. My mother asked if I could try the restore and add color feature. I think the restoration results are fabulous.
Reply from Alivemoment2026-08-07
Hey Sarah,
Thank you for taking the time to share your feedback. We truly appreciate you sharing your experience with us.
Best wishes,
Amelie
A
Anna M Freiburger美国 · 2 reviews · Experienced 2026-08-04 ·
This is not a legitimate company. I signed up to create videos in December to send as Xmas cards. Since then they have taken out £74.22 a month for a service I did not sign up for or use. I was unable to log in to cancel and when I requested a refund for the money taken out from my card over 4 months they said they could not because the original order was over 30 days ago. Even though the last payment was taken 2 weeks ago. DO NOT SIGN UP TO THIS APP it is not ethical.
Reply from Alivemoment2026-08-05
Hello,
We're very sorry to hear about your experience and understand your frustration regarding the recurring charges, account access, and refund request. This is not the experience we want for our users.
We would like the opportunity to review your account and investigate the charges you mentioned. Please contact us via https://alivemoment.com/contact with your account and payment details so we can assist you further.
Kind regards,
Amelie
It hasn’t been my experience logging in, nor the frustration after trying to upload another photo, or to generate any motion or reaction as promised in the advert. That has been a big turnoff! The best part was my initial fortune of getting to submit an old photo of my diseased Father, who was killed in Anzio, Italy in 1944 , a posthumous Purple Heart honoree. Somehow, the system worked and there was a wonderful photo of him in 1950, handsome and fit, full of life as I have always imagined. Standing by a new Chevrolet, smart in a jacket and tie, the most precious sight to me, the epitome of the Father I have missed every day of my life!
Problem is, I haven’t been able to avail myself of this experience again. Everything that worked the first time has failed me since, and caused me to subscribe two or three times in hope. I think you have done your best at trying to help me, but alas, it hasn’t worked. Forgive me if my disappointment has been such that I cannot regale you with complete satisfaction.
Reply from Alivemoment2026-08-05
Hey Donald,
Thank you so much for your kind feedback! We really appreciate you taking the time to share your experience.
Best wishes,
Amelie
Total scam! They charge 3x what they show and then you can never get it cancel. They continue to charge your credit card even though their system says this email has been canceled.
Reply from Alivemoment2026-08-05
Hello DBALDRIDGE,
We're very sorry to hear about your experience and understand your frustration regarding the charges and cancellation process. This is not the experience we want for our users.
We would like the opportunity to review your account and investigate the billing and subscription status. Please contact us via https://alivemoment.com/contact with your account and payment details so we can assist you further.
Kind regards,
Amelie
Oh my gosh I am blown away. I'm going to send this picture with a cute kiss to my best friend couple they're going to be so surprised. I am really sold on this thank you
Reply from Alivemoment2026-08-01
Hi Martin,
Thank you for sharing this with us. We’re happy to know it made a positive impact. 💚
Kind regards,
Amelie
What I mostly disliked was how uneven the results were, but I don't know if there's really much that can be done since it depends a lot on the photo you start with. The first one I did was pretty amazing and perhaps set me up for disappointment later, because the second one was awful. After that they were somewhere in the middle so I rated them 3 out of five.