Turning your cherished photos into living stories! 🌞
Written by the business, not verified by us.
Is Alivemoment legit?
Alivemoment (alivemoment.com) has a 3.9 out of 5 rating on OK.one, based on 208 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-31.
I subscribed by mistake, and then forgot about it. They charged another $99.99 to my credit card without notifying me first. They are supposed to let you know before a recurring charge is made.
The product is very low quality and certainly not worth the price of a subscription. They make it difficult to cancel.
You can make better quality animations and videos at much lower prices from many other companies.
I have requested a refund for the unauthorized charge, and have cancelled my useless subscription.
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Update:
They responded my saying I couldn't have a refund because blah blah blah. I said that wasn't right and asked for a refund. I got an offer for a 25% refund. I said no, and got an offer for a 50% refund. All their emails were coming from a "Virtual AI Assistant" - a chatbot. I suggested that it skip the script and just offer me a full refund, and it did. So I'm now waiting for the refund to appear on my credit card transactions.
Reply from Alivemoment2026-08-02
Hello R. W.,
Thank you for taking the time to update your review. We're sorry to hear that your experience with the subscription, pricing, and cancellation process did not meet your expectations.
We're glad a full refund has now been arranged. Please allow a few business days for it to appear on your credit card statement, depending on your payment provider. If you do not receive it within that timeframe or need any further assistance, please contact us via https://alivemoment.com/contact with your account details, and we'll be happy to help.
Kind regards,
Amelie
Was beautiful to see my grans picture restored and like new she was born 1899 so this would probably been 1920 maybe ish thankyou so much i absolutely love ❤️ it xx
Reply from Alivemoment2026-08-02
Hey Mandy,
Thank you for your honest feedback—it really helps us improve. 😊
Kind regards,
Amelie
I have enjoyed putting movement to some pictures. The first attempt didn't really work, the second one brought tears to my eyes, and the third made me laugh!
Good experience overall.
Reply from Alivemoment2026-08-01
Hi Elizabeth,
Thank you for sharing this with us. We’re happy to know it made a positive impact. 💚
Kind regards,
Amelie
The results were excellent but the cost was quite high. Much higher than I was expecting.
Reply from Alivemoment2026-08-01
Hello Kim,
Thank you for your feedback! We're glad to hear you were pleased with the results.
We also appreciate your comments about the pricing. Your feedback is valuable and helps us as we continue to improve our services and provide the best possible experience.
Kind regards,
Amelie
Family is everything.
I started with an old photograph. After cleaning it up with Alivemoment, I re-entered it and put the clean version in motion. BEAUTIFUL!
Thank you
Reply from Alivemoment2026-08-01
Hi Ronald,
Thank you for sharing this with us. We’re happy to know it made a positive impact. 💚
Kind regards,
Amelie
This company has done a pretty good job and bringing a little life into some still photos. It's bittersweet to watch those who have gone before us seemingly alive and well and happy as they once were. It's a nice memory, a great idea.
Reply from Alivemoment2026-08-01
Hi Tony,
Thank you for sharing this with us. We’re happy to know it made a positive impact. 💚
Kind regards,
Amelie
I took an old black and white photo of my dad, uncle and grandfather and used Alivemoment to colorize it and restore it to a crisper, clearer picture. The result was very good.
Reply from Alivemoment2026-08-01
Hi Bill,
Thank you for sharing this with us. We’re happy to know it made a positive impact. 💚
Kind regards,
Amelie
Excuse me whilst I wipe my eyes...Someone around here is cutting onions. My dear father passed away when I was 12, I am 63 now. So as soon as I saw him turn his head and smile, the tears instantly fell and all I could say was "daddy". I am so pleased...cant wait to share this with my brother & sister.
Reply from Alivemoment2026-07-29
Hey Mel,
Thanks for sharing your experience with us.
Best wishes,
Amelie
Even if my original intent was not to subscribe yo your service, your handling of my complaint was nothing short of outstanding. Both in speed and clarity.
Reply from Alivemoment2026-07-30
Hello Thomas,
Thank you for your lovely words. We’re so glad you enjoyed the experience. ☺️
Kind regards,
Amelie
Certainly, your company is performing a great service. The wee video you made for me made my brother and sisters happy. That's my experience!
Reply from Alivemoment2026-07-29
Hey Floy,
Thanks for sharing your experience with us.
Best wishes,
Amelie
R
Ronald Johnson美国 · 12 reviews · Experienced 2026-07-29 ·
★★★★★
This started out as a damaged 75 year…
This started out as a damaged 75 year old "Black and White" image. I cleaned it up; moved it to my desk top and brought it back into AIlive moment and had it do an animation. So much better than I expected.
Reply from Alivemoment2026-07-30
Hello Ronald,
Thank you for your lovely words. We’re so glad you enjoyed the experience. ☺️
Kind regards,
Amelie