For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Media & Publishing

Alivemoment

ClaimedCollecting reviews

208 reviews

3.9208 reviews
Write a review

About Alivemoment

Data updated
Website
alivemoment.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
208 reviews
Replies to negative
100% (49/49)
Do you own Alivemoment? Claim this profile for free and start replying to reviews.

About this business

Turning your cherished photos into living stories! 🌞

Written by the business, not verified by us.

Is Alivemoment legit?

Alivemoment (alivemoment.com) has a 3.9 out of 5 rating on OK.one, based on 208 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-31.

What people say

I have been charged 3 different…

I have been charged 3 different astronomical fees by this company with no authorization or disclosure and now they are skirting my emails about refunds due to their no refund policy. I was charged 94.00 in March and again in May and then 106.00 in July. I am reporting this to my financial institution and doing a chargeback and will go from there. This site is a ripoff at best with no way to contact any support person at all.

Reply from Alivemoment2026-07-15

Hello Amy, We’re very sorry to hear about your experience and understand your frustration regarding the charges and your refund request. This is not the experience we want for our users. We regret the concerns you have raised about billing and communication. We would like the opportunity to review your account and investigate the transactions you mentioned. Please contact us via https://alivemoment.com/contact with your account and payment details so we can assist you further. Kind regards, Amelie

Still learning how to use the app and…

Still learning how to use the app and getting a kick out of reliving special moments from the past by creating a live memory from a photo! Bob in San Antonio

Reply from Alivemoment2026-07-11

Hello Bob, Thank you for sharing your experience with us. We’re delighted to hear it meant so much to you. 💚 Kind regards, Amelie

I’ve used the App to post several…

I’ve used the App to post several pictures to Facebook for family members…. They Absolutely Love the Cartoon Family pic’s👍🏽

Reply from Alivemoment2026-07-11

Hello Will, Thank you for sharing your experience with us. We’re delighted to hear it meant so much to you. 💚 Kind regards, Amelie

Abzocke

Abzocke! Hello Max, Thank you for your feedback. We're sorry to hear about your experience and understand how frustrating it is to find your coins missing and not yet receive a response from support. This is not the experience we want for our users. We'd like the opportunity to review your account and investigate what happened to your coins. Please contact us via ... with your account details so we can assist you further. Kind regards, Amelie Auf diese Nachricht hin, habe ich zweimal den Support angeschrieben. Immer noch gar keine Reaktion erhalten. Wahrscheinlich bekomme ich wieder irgendeine KI Antwort auf diese Bewertung...

Reply from Alivemoment2026-07-12

Hallo Max, es tut uns sehr leid zu hören, dass Sie trotz unserer vorherigen Antwort noch keine Lösung erhalten haben. Wir verstehen Ihren Frust und entschuldigen uns für die entstandenen Unannehmlichkeiten. Das entspricht nicht dem Service, den wir unseren Nutzern bieten möchten. Bitte kontaktieren Sie uns erneut über https://alivemoment.com/contact mit Ihren Kontodaten und dem bisherigen Schriftverkehr, damit wir Ihren Fall prüfen und Ihnen schnellstmöglich weiterhelfen können. Mit freundlichen Grüßen, Amelie

I only gave 4 out of 5 because

I only gave 4 out of 5 because: it was amazing what can be done to bring pictures to life, but only a few of my pictures looked like the same person before and after. The ones that did were awesome. My brother passed away at 13 yrs old in 1970, I took the last school picture we have of him, and asked alive moment to age him to a mature man, and it was amazing, he looked exactly like a picture of my 56 yr old nephew from our other brother...his namesake. It was great to see him as an adult, but then I realized I have been seeing him everyday in his nephew.

Reply from Alivemoment2026-07-11

Hello D'Andra, Thank you for sharing your experience with us. We’re delighted to hear it meant so much to you. 💚 Kind regards, Amelie

AVOID this scamming company

AVOID this scamming company. I blindly authorized one trial month usage not knowing they continued to charge my cc for 6 months at much higher subscription fees. My cc company flagged it this week. Next thing that happened: AliveMoment charged me $525.53. Now I'm fighting that. BEWARE!!!!

Reply from Alivemoment2026-07-09

Hello Terri, We’re very sorry to hear about your experience and understand your concern regarding the charges on your account. This is not the experience we want for our users. We regret the billing issues you described and would like the opportunity to review your account and investigate the transactions you mentioned. Please contact us via https://alivemoment.com/contact with your account and payment details so we can assist you further. Kind regards, Amelie

So very special to bring precious photos back to like

It is so very special to bring precious old photos back to life, especially as I have just lost my mother just 3 weeks ago, I want to bring all my parents old photos back to life. I love this app it’s what I’ve always wanted to do. Thanks so much for this wonderful experience.

Reply from Alivemoment2026-07-09

Hello Diana, We truly appreciate you taking the time to share such meaningful feedback. Warm wishes, Amelie

People also looked at