Alpha Futures

Hello there, Thank you for your feedback and we're sorry you've had a bad experience. We understand how unsettling it is to reach the payout stage and then be left waiting on the outcome, especially given the work it took to get there. Payouts that were approved ahead of the closure of our Premium plan are being honoured and settled in batches as processing continues. As you may have seen in George's recent announcement, losing our largest partner has created some unprecedented delays with payouts and refunds. We're actively navigating those delays, so unfortunately we can't give you an exact ETA, but we can confirm that our team will be processing your approved payout and working through the current backlog as quickly as possible. As no contact information has been provided, we'd encourage you to contact [email protected] if you have any further questions or would like to discuss anything. Alpha Futures Team.

Hello there, Thank you for your feedback and we're sorry you've had a bad experience. We understand how unsettling it is to reach the payout stage and then be left waiting on the outcome, especially given the work it took to get there. Payouts that were approved ahead of the closure of our Premium plan are being honoured and settled in batches as processing continues. As you may have seen in George's recent announcement, losing our largest partner has created some unprecedented delays with payouts and refunds. We're actively navigating those delays, so unfortunately we can't give you an exact ETA, but we can confirm that our team will be processing your approved payout and working through the current backlog as quickly as possible. As no contact information has been provided, we'd encourage you to contact [email protected] or connect with our Client Relations manager via WhatsApp on +44 7549 511140 if you have any further questions or would like to discuss anything. Alpha Futures Team

Hello there, Thank you for your feedback and we're sorry you've had a bad experience. We acknowledge the frustration, but we respectfully disagree with the characterisation. Calling this a "rug-pull" misreads what actually happened. The Premium plan was discontinued because our partnership with a third-party platform was terminated, a legitimate shift in how we operate, not a deliberate attempt to deprive anyone of their earnings. Every active Premium plan user was refunded in full, including activation fees. Payouts that had been approved before the closure are being honoured and processed in batches, and where anything remains outstanding those traders are being contacted directly. Where a payout had not yet reached approval, the plan purchase itself was refunded in full. We understand a refund doesn't make up for the time and work put in to reach the qualified stage. If you'd like to talk it through or have any further questions, please feel free to contact us at [email protected]. Alpha Futures Team

Hello there, Thank you for your feedback and we're sorry you've had a bad experience. We understand how unsettling it is to reach the payout stage and then be left waiting on the outcome, especially given the work it took to get there. Payouts that were approved ahead of the closure of our Premium plan are being honoured and settled in batches as processing continues. As you may have seen in George's recent announcement, losing our largest partner has created some unprecedented delays with payouts and refunds. We're actively navigating those delays, so unfortunately we can't give you an exact ETA, but we can confirm that our team will be processing your approved payout and working through the current backlog as quickly as possible. As no contact information has been provided, we'd encourage you to contact [email protected] or connect with our Client Relations manager via WhatsApp on +44 7549 511140 if you have any further questions or would like to discuss anything. Alpha Futures Team

Hello there, Thank you for your feedback and we're sorry you've had a bad experience. We acknowledge the frustration, but we respectfully disagree with the characterisation. Calling this a "rug-pull" misreads what actually happened. The Premium plan was discontinued because our partnership with a third-party platform was terminated, a legitimate shift in how we operate, not a deliberate attempt to deprive anyone of their earnings. Every active Premium plan user was refunded in full, including activation fees. Payouts that had been approved before the closure are being honoured and processed in batches, and where anything remains outstanding those traders are being contacted directly. Where a payout had not yet reached approval, the plan purchase itself was refunded in full. There's also an important distinction underneath the word "voided." The profit shown in a simulated qualified account reflects trading performance, not a balance of withdrawable funds. An approved payout is a separate, concrete thing and those approved amounts are the ones moving through the batch process. We understand a refund doesn't make up for the time and work put in to reach the qualified stage. If you'd like to talk it through or have any further questions, please feel free to contact us at [email protected]. Alpha Futures Team

Hello Erik, Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it is to be waiting for a payout while also having another request declined. We would like to clarify that payout requests are not rejected arbitrarily. Each request is reviewed against the applicable account rules and trading activity, and any adjustments made to an account are linked to the outcome of that review. We also understand that waiting 20 days for a payout is frustrating, and we appreciate your patience while outstanding requests are processed. Unfortunately, we’re unable to identify your specific account from this review alone. We’d be happy to look into the pending payout, so please feel free to contact [email protected] and reference this review. Alpha Futures Team.