We are very happy with our set
We are very happy with our set. Our fire pit was defective but the company took care of it nicely. Thank you. It was a pleasure to do business with you.
About Alphamarts.com
Data updated- Website
- alphamarts.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 27 reviews
- Replies to negative
- 13% (1/8)
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About this business
Online shopping for a great selection of camping, outdoor, patio, home and kitchen and other items by Alphamarts.com, Best Service & Free Shipping.
Is Alphamarts.com legit?
Alphamarts.com (alphamarts.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 13% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
Matthew RothenbergUnited States · 1 review · Experienced 2024-12-11 ·
Our delivery included one mismatched…
Our delivery included one mismatched panel — Alphamarts simply shipped another one ... It was seamless and appreciated!
great Customer Service
Had a problem with a damaged part for my new grill. Tiffany in customer service responded the next day and handed the issue right away. The replace part was shipped in a couple of days. Great Service!!!!
I am absolutely blown away by the…
I am absolutely blown away by the exceptional customer service I received from Phi Villa! Recently, a product I purchased was damaged during a storm, and though it was completely through no fault of theirs, Phi Villa went above and beyond to replace it. From start to finish, their team handled everything with incredible professionalism and efficiency. The response was prompt, and they made sure that I was taken care of in no time. It's rare to find a company that truly values its customers the way Phi Villa does, and I sincerely appreciate their outstanding service.
Sara HowellerUnited States · 1 review · Experienced 2024-12-18 ·
Awesome customer service!
Awesome customer service!! I received my table as promised and on time, but there was a part missing. I emailed customer service after hours and by the next morning had a response that they were on it! After discussing solutions and having explained that I really really needed it to make my Christmas dinner work, they had it fixed within 2 days! Super responsive to communications and really worked to help me find a solution. These people are great.
Great service, very pleased
Received product in mail and noted table had minor damage. Contacted alphamarts and the process to submit damage was clear and easy. New parts received in a timely manner.
Grant SampierUnited States · 1 review · Experienced 2024-12-05 ·
Had a delivery and content question…
Had a delivery and content question about my order, Tiffany helped me Out with my question and followed up with me promptly, much appreciated.
Excellent customer service that went…
Excellent customer service that went above and beyond to get my situation or concern addressed. Trustworthy professional and prompt. Product from them was also of great value. Highly recommended
MW FUnited States · 2 reviews · Experienced 2024-11-30 ·
Great customer service
Had a problem with a part damaged during shipping. I reached out to the seller and they were quick to respond and gave me a variety of options. I chose to have the part replaced; it was sent quickly and arrived in good condition. Good customer service, they stand behind their product.
The installation was the easiest I've…
The installation was the easiest I've ever done. I was able to put the product together with no trouble. Also, customer service was great and very responsive.
Alina GonzalezUnited States · 2 reviews · Experienced 2024-11-19 ·
I love my new Patio Dining Set
I love my new Patio Dining Set, it's very comfortable and pretty easy to assemble. We have an incident with one of the chairs but the customer services team was amazing, answered my emails and fixed the problem immediately. Very pleased with this product from ordering to delivery to set up!
Judith Howell KurtzUnited States · 1 review · Experienced 2024-12-02 ·
Was a bit skeptical at first on whether…
Was a bit skeptical at first on whether they would help me out but they did an excellent job of fulfilling my request. They were very prompt in sending me the parts I needed to replace damaged poles on a tent I purchased. Would do business with them again.
Phenominal customer service…
Our furniture set came with missing screws so we weren't able to complete one chair. I sent an email and immediately a new screw package was sent. Their rep was in constant communication with updates. The set is beautiful and the service is phenomenol!
Awesome customer service
Bought a 5 piece outdoor set. One screw hole wasn't drilled thru. Customer service promptly sent me the new part.
Don BirdsongUnited States · 3 reviews · Experienced 2024-11-26 ·
If you love to Grill and Smoke food…
If you love to Grill and Smoke food this is where you need to shop! After looking all over the internet for a quality smoker at a fair price I found this off set smoker on the Walmart web site. At the time I didn't realize the smoker was made by Alphamarts but the design and price were perfect for what I had been looking for. I got the Black Friday price and free shipping. Because I put it together, I saved even more money. It arrived when they promised, and a friend and I put it together in just under 2 hours. I have fired it off 2 times to season it and am ready to start smoking. I will add for the price it is as good as one of the well-known brands and has the same options and has exceeded all my expectations. Do I sound happy? I am very pleased with the Customer service and rate it 5 stars with no exceptions.
Painless warranty claims
Had an issue with my office chair I bought this past May, unfortunately they can out of the part I needed but replaced the price of the chair with something else I could use. Overall, a pretty painless procedure for warranty claims.
Induction pans
When opening the box of cookware I was dimayed to find the smallest pan was slightly distorted and the lid would not fit. As the items were well packed, it must have happened before despatch. I am highly delighted with the look and quality of the range. I contacted the company and they were quick to respond. After sending photos of the pan, they were quick to offer me a refund as a spare was unavailable. (And I am still able to use this as a milk pan!) If I need any further items, this company will be first on my list.
So my dehumidifier was having issues…
So my dehumidifier was having issues and I contacted Alphamarts because it was 6-months old and out of Amazons 30 day exchange. They were so quick to get back to me and ask me to take a video of what it was doing. They then contacted me for my address so they could send me the newer model free of charge and they told me to not return the defective one and to just dispose of it. 2-days later the new one was delivered and it has more features than the defective one had. I’m so impressed with this company as they have great customer service.
Great customer service
Great customer service -- I had a minor issue with the tent cover, and customer service worked quickly to send a replacement.
Igor TeplitskiyUnited States · 1 review · Experienced 2024-10-30 ·
Excellent Customer Service
One of the parts was dented during shipping. Their support department replaced within 4 days after I sent email to the support department
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