Hair is stunning soft and the order…
Hair is stunning soft and the order came in a timely manner
amandahairs.com (amandahairs.com) has a 3.1 out of 5 rating on OK.one, based on 438 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 41% give 1 star; The business has replied to 16% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Reviewers had a great experience with this company. Customers frequently praise the exceptional overall quality of the hair, noting that the units are consistently soft, wonderfully full, and remarkably easy to style. Many consumers also appreciate the exceptionally helpful and responsive customer service, mentioning that staff members take great care of their unique daily needs. Some reviewers were not happy with the product quality, mentioning unexpectedly thin units or items that looked completely different from the advertised pictures. A few consumers also experienced frustrating shipping delays and faced serious difficulties when trying to communicate with support to secure proper refunds.
Auto-generated from all reviews of this business. For reference only.Hair is stunning soft and the order came in a timely manner
I love the hair….just a little bit small for me….apart from that….I like what I see.
So disappointing! I ordered a colored wig, 22 inches, 250 density. I had been contemplating this particular wig for months and finally decided to pull the trigger. When the wig finally arrived, I knew immediately it was nothing like the picture nor what I had selected in density and length. I reached out to customer service immediately. They asked for pictures. I shared photos with hair stretched next to measuring tape, which indicated 15 inches! 15 inches, kid you not! They responded and said the hair looked fine to them and once it’s washed & straightened, it’ll be 22 inches. Additionally, the were unable to accept the return because the hair was “custom colored”. What I ordered was chocolate brown with #30 highlights. Very conservative and classy. What I received had 613 highlights and 180 density at most. I went back & forth for days to return the hair and the they refused. Currently disputing with the bank. Never again!
Both of my wigs came exactly as I ordered and pictured with a delivery in 6 days!!! Thank you I will be a forever customer if it is always this way!!! 1st time customer ordered directly from their site!
Ordered two wigs and they came in a reasonable time. Being the wigs have to be customized and etc and shipping from china it’s expected to take some time to come! I am pleased with that. However I haven’t taken them out to wear so once I do I’ll update my review. But customer service is excellent. They kept me updated about my order once it shipped. I used PayPal so they always give correct tracking information! Thanks fingers crossed I love these wigs as I am a new customer and wig influencer I’ll give update review also on TikTok 🖤
My package wasn’t giving me no details on my delivery and Emily helped very much she provided the information I needed
I ordered a 300 density 28 inches the length was good the density was looking like 250 but other than that the hair is very nice it was indeed glueless and ready to wear and it feels very nice with a bit of shedding l. Shipping was very fast
I order 3 wigs on Dec 6th as a christmas gift to someone and needed to travel with, i contacted customer service immediatly to explain the situation and they assured me it would be delivered before christmas, i waited and kept emailing them to pls cancel the order as no delivery update sent yet they kept promising until 22nd of Dec and the items havent arrived, i kept on pleading with them that i need this wig to travel before christmas and if it arrives later it will no longer be of use and no one will be available to pick it up because my entire family is traveling, first they told i should request a refund once i receive it then the story started changing when i told them it might get lost because no one is at home. The order was then delivered on Dec 29th night but i was lucky to find it when i return from vacation on Jan 23rd. Since then i have been emailing them to send return instruction and its been from one story to the other now they are .saying the order doesn't qualify for a refund. They are forcing me to take wigs that are no longer needed. Today i opened the wig and its all not worth it , it is sooo fake, the quality is zero. Pls run from this company , delivery took 23days and customer services are scam
In contrast to other complaints, I received my hair pretty quickly, about a week’s time. The hair itself though; she’s a cute unit (I got the viral glueless loose wave hair) BUT I’m ngl, she was not giving 200% density. I had to add some bundles to get the desired fullness. The wig is true to length, and I do believe it’s a good beginner friendly wig, she’s soft and easy to manage. But, the overall look of the wig was not as advertised.
I ordered a 200 density wig, what they sent me was clearly not that. When I emailed them, they refused to accept my return, offered me a $25.00 voucher, which I declined then they completely stopped responding. I’m getting my bank involved and getting my money back by any means. This company is fraudulent. Avoid them at all costs.
I REALLY LIKE THE HAIR BUT IT TOOK TOO LONGTO RECEIVE THE HAIR AND THEN YOU ALSO HAVE TO REQUEST TRACKING BECAUSE IT IS NOT JUST GIVEN TO YOU.
I contacted customer service and got a quick response and Alisa was very helpful and also gave quick and accurate results.
I loved the hair even though it seem to have took forever to receive it. Hoping to get a little faster the next time I order. It took about 3-4 wks🤔😝but overall I’m happy with it
Quick response to emails. I needed custom colour hair within a short time and it was delivered very fast. Hair quality is also really good
Ordered December 27th 2025. Today is January 19 2026. I still don't have my wigs. NEVER ordering here again. Don't waste ur time and effort. Its a scam.
The hair was exactly what i ordered ,voulminous and full 300 density ,i was skeptical at first as it was my first ordering from this brand and am loving it .
I communicated with Alisa about issues i had with my order. Her approach to me was incredible. I understood at once and her way of approaching customer pushed me to purchase 2 extra wigs. I am really happy. Thank you Alisa.
Great Experience, Quality Products! I’ve ordered three times and each time it was insanely quick delivery, exactly what I ordered but better. The wigs are so full and each order came with a wig band and accessories that I always lose.
5 stars for Emily—great service! Highly recommend Emily’s service: friendly, helpful, and a great selection of products.
I love the hair and if I had any concern I can contact via instagram which is good
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