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Beauty & Well-being

amandahairs.com

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438 reviews

3.1438 reviews
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About amandahairs.com

Data updated
Website
amandahairs.com
Category
Beauty & Well-being
Location
China
Status
Unclaimed
Last 12 months
313 reviews
Replies to negative
16% (31/192)
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Is amandahairs.com legit?

amandahairs.com (amandahairs.com) has a 3.1 out of 5 rating on OK.one, based on 438 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 41% give 1 star; The business has replied to 16% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the exceptional overall quality of the hair, noting that the units are consistently soft, wonderfully full, and remarkably easy to style. Many consumers also appreciate the exceptionally helpful and responsive customer service, mentioning that staff members take great care of their unique daily needs. Some reviewers were not happy with the product quality, mentioning unexpectedly thin units or items that looked completely different from the advertised pictures. A few consumers also experienced frustrating shipping delays and faced serious difficulties when trying to communicate with support to secure proper refunds.

Auto-generated from all reviews of this business. For reference only.

What people say

So disappointing

So disappointing! I ordered a colored wig, 22 inches, 250 density. I had been contemplating this particular wig for months and finally decided to pull the trigger. When the wig finally arrived, I knew immediately it was nothing like the picture nor what I had selected in density and length. I reached out to customer service immediately. They asked for pictures. I shared photos with hair stretched next to measuring tape, which indicated 15 inches! 15 inches, kid you not! They responded and said the hair looked fine to them and once it’s washed & straightened, it’ll be 22 inches. Additionally, the were unable to accept the return because the hair was “custom colored”. What I ordered was chocolate brown with #30 highlights. Very conservative and classy. What I received had 613 highlights and 180 density at most. I went back & forth for days to return the hair and the they refused. Currently disputing with the bank. Never again!

Ordered two wigs and they came in a…

Ordered two wigs and they came in a reasonable time. Being the wigs have to be customized and etc and shipping from china it’s expected to take some time to come! I am pleased with that. However I haven’t taken them out to wear so once I do I’ll update my review. But customer service is excellent. They kept me updated about my order once it shipped. I used PayPal so they always give correct tracking information! Thanks fingers crossed I love these wigs as I am a new customer and wig influencer I’ll give update review also on TikTok 🖤

Scam

I order 3 wigs on Dec 6th as a christmas gift to someone and needed to travel with, i contacted customer service immediatly to explain the situation and they assured me it would be delivered before christmas, i waited and kept emailing them to pls cancel the order as no delivery update sent yet they kept promising until 22nd of Dec and the items havent arrived, i kept on pleading with them that i need this wig to travel before christmas and if it arrives later it will no longer be of use and no one will be available to pick it up because my entire family is traveling, first they told i should request a refund once i receive it then the story started changing when i told them it might get lost because no one is at home. The order was then delivered on Dec 29th night but i was lucky to find it when i return from vacation on Jan 23rd. Since then i have been emailing them to send return instruction and its been from one story to the other now they are .saying the order doesn't qualify for a refund. They are forcing me to take wigs that are no longer needed. Today i opened the wig and its all not worth it , it is sooo fake, the quality is zero. Pls run from this company , delivery took 23days and customer services are scam

The wig is cute BUT

In contrast to other complaints, I received my hair pretty quickly, about a week’s time. The hair itself though; she’s a cute unit (I got the viral glueless loose wave hair) BUT I’m ngl, she was not giving 200% density. I had to add some bundles to get the desired fullness. The wig is true to length, and I do believe it’s a good beginner friendly wig, she’s soft and easy to manage. But, the overall look of the wig was not as advertised.

Scam

I ordered a 200 density wig, what they sent me was clearly not that. When I emailed them, they refused to accept my return, offered me a $25.00 voucher, which I declined then they completely stopped responding. I’m getting my bank involved and getting my money back by any means. This company is fraudulent. Avoid them at all costs.

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