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Beauty & Well-being

amandahairs.com

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438 reviews

3.1438 reviews
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About amandahairs.com

Data updated
Website
amandahairs.com
Category
Beauty & Well-being
Location
China
Status
Unclaimed
Last 12 months
313 reviews
Replies to negative
16% (31/192)
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Is amandahairs.com legit?

amandahairs.com (amandahairs.com) has a 3.1 out of 5 rating on OK.one, based on 438 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 41% give 1 star; The business has replied to 16% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the exceptional overall quality of the hair, noting that the units are consistently soft, wonderfully full, and remarkably easy to style. Many consumers also appreciate the exceptionally helpful and responsive customer service, mentioning that staff members take great care of their unique daily needs. Some reviewers were not happy with the product quality, mentioning unexpectedly thin units or items that looked completely different from the advertised pictures. A few consumers also experienced frustrating shipping delays and faced serious difficulties when trying to communicate with support to secure proper refunds.

Auto-generated from all reviews of this business. For reference only.

What people say

I ordered an 18-inch wig from Amanda…

I ordered an 18-inch wig from Amanda Hairs catalog. The wig I received measures approximately 13–14 inches when measured from the root, as clearly shown in the attached photo with a measuring tape. The color does not match the product images on the website. I contacted customer service multiple times. They refused a full refund and only offered small partial refunds ($15–$25), claiming the wig was “custom-colored,” although it was a ready-made catalog wig. Posting this review to help other customers make an informed decision before ordering

0 stars if I could

Amanda Hair decided to ship an order I told them to cancel. They have refused to accept the return and refund and I have now had to get my bank involved. I also filed a complaint with the FTC and BBB. This company is a scam the density was not what I paid for and the wig looked butchered due to the amount of filler hair used. By far the worst company I've had to deal with.

I would give this website a negative…

I would give this website a negative zero if I could. They sent me hair that I can’t wear. I spent almost $400 on two wigs. They cut the hairline to the point it doesn’t match mine and the density of the hair is completely different than what they advertise. I requested a return label to send the horrible wigs back and receive a refund. They denied The refund and blocked me from social media. I’ve worn wigs for 15+ years and this is BY FAR the absolute worst company I’ve ever used. The customer service and product is the worst. Please don’t make the same mistake and waste your hard earned money.

It’s ok, but not great

The product took two weeks before it was shipped. It would have been more convenient if they had given a clear timeframe, but instead you only get ‘this is a customized item’. The product itself is okay, but not impressive. The colors didn’t match, so I had to adjust them at home. The volume is definitely not 300% density, even though that’s what I ordered, more like barely 200%. The length is fine. Conclusion: it works as a temporary solution, but I wouldn’t order again

I had a disappointing experience with…

I had a disappointing experience with this company. My wife ordered a 21-inch lace, but the item we received was a completely different size and didn’t match the description at all. Their website promises a full refund within 30 days without any reason, but when we requested a refund, they refused to honor it. This feels misleading and frustrating. I would advise caution when dealing with them. We are since Dec 10 trying to get our refund and they are keeping giving excuse I won’t stop wring a bad review until you guys refund us

I'm here to share my experience with…

I'm here to share my experience with you. I bought a wig from them, they took a long time to deliver it, and when it arrived, it wasn't the same as the picture, the size didn't match the size I ordered, and it shed a lot of hair. When I contacted them to request a return, they refused to accept it, and when I explained the reason, they simply stopped responding to me. Do not buy from this company; they don't do anything they promise on their website.

BEWARE!!!

I placed an order on December 4th assuming that I would have it by Christmas. Today is December 29th and still no package. The tracking shows that it has traveled to cities not very far from my house. Then back up to a city not even close to where I live. What's wrong with these people? I don't even want the hair now and doubt if I will ever get a refund. I would have done better by driving up the road throwing my $270 out the window. BEWARE!!!

I had a wonderful experience with this…

I had a wonderful experience with this order! The customer service was friendly, and the delivery was very quick. The hair quality is really lovely and soft, which I appreciated. However, I did notice that the colour shown on the website was different from what I received. It looked brown online, but the hair I received was blonde.

26 inch body wave

I ordered with them, had no problem with the time frame. I needed it before Christmas and it was here in about a week. Once the wig arrived it was extremely thin. The description stated it was 300% density but it was not! They offered me $30 back on a $240 dollar wig. I even sent pictures and videos to support what I was telling them. Sorry but I was not satisfied at all

I placed my order on the 19th and…

I placed my order on the 19th and noticed it hadn't shipped at the end of the day on the 22nd. I requested the order be cancelled and explained I needed the order by the 26th and I didn't want it since it wouldn't be there on time. I was told and I quote "dear, we will ship your package today and send the tracking number to you 2:11 AM." I requested the order be cancelled in enough time and my conversation I took screenshots of confirms the order had not shipped. Instead of canceling the order they chose to ship the order anyway. Their policy clearly states "You may cancel your order within 2 business days of purchase by contacting our customer service. Once your order has shipped, it cannot be canceled." Do not do business with this company. If they are willing to rush shipping so they don't have to cancel your order what other shady things are they willing to do.

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