I ordered the wig for the first
I ordered the wig for the first, I wasn't disappointed. The quality was good, great customer service. I just ordered two more waiting patiently.
About amandahairs.com
Data updated- Website
- amandahairs.com
- Category
- Beauty & Well-being
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 313 reviews
- Replies to negative
- 16% (31/192)
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Is amandahairs.com legit?
amandahairs.com (amandahairs.com) has a 3.1 out of 5 rating on OK.one, based on 438 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 41% give 1 star; The business has replied to 16% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the exceptional overall quality of the hair, noting that the units are consistently soft, wonderfully full, and remarkably easy to style. Many consumers also appreciate the exceptionally helpful and responsive customer service, mentioning that staff members take great care of their unique daily needs. Some reviewers were not happy with the product quality, mentioning unexpectedly thin units or items that looked completely different from the advertised pictures. A few consumers also experienced frustrating shipping delays and faced serious difficulties when trying to communicate with support to secure proper refunds.
Auto-generated from all reviews of this business. For reference only.What people say
Hair care fast and it was very soft and…
Hair care fast and it was very soft and easy to put on!
This is my first time purchase with…
This is my first time purchase with Amandahairs.com. J'adore this beauty, soft quality hair that does not shed. I will buy again.
SCAMMERS! DO NOT TRUST OR BUY
I wish I would’ve read the reviews for this scam of a “company”. AVOID at ALL costs. They will send you an awful wig that looks nothing like advertised. Then when you email them they go back and forth with nonsense, stalling to get you to change your mind and keep the wig. I ordered a curly colored wig that took over 2 weeks to arrive. And it was not the same curl pattern in the picture. The wig curls were horrible (fuzzy and shabby looking). It was also advertised as HD lace, it was not. I also ordered 18 inches. The wig stretched in the front was almost 14 inches and the back of the wig stretched was 10 inches. When I told them, they had the audacity to tell me that I was measuring wrong, and ignored the fact that the wig wasn’t HD and that the curls were not the curls as pictured. They went back and forth with me until I had sent them screenshots of their bad reviews here on Trust Pilot and they finally told me that I can send it back. When I asked for the return address they sent an email saying that the hair is custom-colored and does not comply with their return and exchange policy. When I simply ordered a wig thinking that it would come as is like advertised. I didn’t request color customization. This so called company is a big time scam and these people are fraudsters. STAY FAR AWAY.
Love the quality of the hair and the…
Love the quality of the hair and the price! Does come with a minor smell BUT nothing you can’t fix. Both wigs came exactly like the picture, density was true to selected, and color was exactly like the picture. Will be ordering a couple more from here.
If it’s a color wig, DONT BUY IT
I ordered a wig from them that they said had to be “custom colored” . It was supposed the be a beautiful blonde highlight wig however, it looks more like ombré. It was dark about mid way down before falling into the blonde- that’s not what highlights are. They are pieces placed throughout the entire head, not just the ends. Either, I reached out trying to send the wig bag since what was advertised is t what I received. They tried to mansplain the lighting that they used in the photo is what caused the wig to look different. Okay, so it the lighting also the reason why my highlights aren’t light blonde, they’re more honey blonde? And they’re not at the roots, just the ends? I’m not stupid. I sent 4 different emails and each was replied to with the same excuse, before they tried to offer me a $15 refund and tried to say that it was a “generous reimbursement”. The wig was $180. What’s ‘generous’ about 15 dollars? Then, went back and offered $20. All in all, I feel as if I was scammed. They won’t accept the return and I haven’t even gotten the 20 the offered to give me
Satisfied Customer
The customer service provided by Alisa was excellent. Her responses was were quick, very helpful. I’m satisfied with my purchase and the the level of customer service given.
Emily was very helpful answering…
Emily was very helpful answering questions regarding my order and her response was fast too. Thank you Mamus
The Wig is Amazing
The Wig is Amazing! I loveeeeee só much !
The Quality of the hair 😍 👌 ✨️ 🙌
Love love my hair
Love love my hair. Very good quality
Placed my order two weeks ago and I’ve…
Placed my order two weeks ago and I’ve had no update, I’ve reached out three times regarding an update and no response
Reply from amandahairs.com2026-07-20
Hi, what is your order number? Please contact our after-sales service, and we will arrange expedited shipping as soon as possible. Thank you very much for your patience.
Wig nothing like what I ordered
Wig nothing like what I ordered. I asked to return and refund. I kept getting replies saying I have to wash the hair and it will be ok, and to style it to my liking. Still it looks awful $107 just wasted and still no straight answer from C.S. I will stick with luvmyhair. Amanda is a fraud.
Reply from amandahairs.com2026-07-19
Dear customer, we are very sorry for the unpleasant shopping experience. If you are still not satisfied with the product, please contact us to help you with a return.
I ordered a hair since July 2nd and I…
I ordered a hair since July 2nd and I am still waiting for it to be delivered. I have sent them multiple messages and they are not replying. I am trying to dispute it now with my credit card. They are terrible.
Reply from amandahairs.com2026-07-19
Dear customer, we are very sorry for the unpleasant shopping experience. If you are still not satisfied with the product, please contact us to help you with a return.
I ordered a full 13x6 lace when the wig…
I ordered a full 13x6 lace when the wig arrived it was a glue-less wig and there was no parting space I couldn’t even do the look I planned to do. I reached out to the company and there response was “all of our wigs are pre-cut so installation is easier” when that wasn’t listed I accepted that and asked about the parting space to which there was no response. Poor advertisement and poor customer service.
Reply from amandahairs.com2026-07-19
Dear customer, we are very sorry for the unpleasant shopping experience. If you are still not satisfied with the product, please contact us to help you with a return.
Best hair I ever bought I love it will…
Best hair I ever bought I love it will be shopping again soon🫶🏾🤞🏾
High quality human wigs
Fast shipping. High quality human wigs Affordable Customer service
Love the hair !
Love the hair !! I have like 5 wigs now and they are al very Nice !
The quality of the hair it’s 10/10
The quality of the the it’s 10/10 , highly recommended. Amandahairs is the BEST I swear 😍
Good quality products
I am on my second order with Amanda. The first was a half wig and it was just amazing that’s why I ordered this time a wig. Believe me their products are the best on the market 😍
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