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Beauty & Well-being

amandahairs.com

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438 reviews

3.1438 reviews
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About amandahairs.com

Data updated
Website
amandahairs.com
Category
Beauty & Well-being
Location
China
Status
Unclaimed
Last 12 months
313 reviews
Replies to negative
16% (31/192)
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Is amandahairs.com legit?

amandahairs.com (amandahairs.com) has a 3.1 out of 5 rating on OK.one, based on 438 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 41% give 1 star; The business has replied to 16% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the exceptional overall quality of the hair, noting that the units are consistently soft, wonderfully full, and remarkably easy to style. Many consumers also appreciate the exceptionally helpful and responsive customer service, mentioning that staff members take great care of their unique daily needs. Some reviewers were not happy with the product quality, mentioning unexpectedly thin units or items that looked completely different from the advertised pictures. A few consumers also experienced frustrating shipping delays and faced serious difficulties when trying to communicate with support to secure proper refunds.

Auto-generated from all reviews of this business. For reference only.

What people say

Trying to return a wig following their…

Trying to return a wig following their own return policy requirements I have emailed them 3 times and have requested the return and sent them pictures of the wig which is in the return policy requirements. The wig took 3 weeks to get and the customer service and the shipping time is horrible. DO NOT Buy from this company you will be taking a huge risk!!!!

I ordered a wig It wasn't the color or…

I ordered a wig It wasn't the color or the length that I ordered I paid over $300.00 dollars for a wig that was nothing like the photo I tried to return and get a refund AMANDA would not give me my refund stating it's in there policy not to return custom wigs amanda offered me $15.00 US this is a terrible company please take your business else ware they are a FRUAD customer service is horrible I'll never purchase from amanda ever again

Terrible Quality & Misleading Return…

Terrible Quality & Misleading Return Policy I ordered a 30-inch curly wig, and what I received was completely unacceptable. The lace was an unnatural orange colour, making it unusable, and there wasn’t even enough hair density to create a proper middle parting. It looked nothing like the pictures advertised, which is extremely misleading. To make matters worse, when I contacted the company to return the item, I was told they were unable to accept a return—despite clearly stating on their website that they offer a 30-day return policy. This is completely dishonest and very frustrating. The wig is still in the exact same condition as when I received it—I haven’t tampered with it at all—yet they continue to drag out the return process with no resolution. Overall, a very disappointing experience. Poor quality product, false advertising, and even worse customer service. I would not recommend this company to anyone.

Reply from amandahairs.com2026-06-04

Hi, if you don't like this product, please contact our after-sales service and we can help you apply for a return or exchange. We sincerely apologize for any inconvenience this may cause.

This hair is like fancy dress when it…

This hair is like fancy dress when it arrived i couldn't stop laughing, they told me to send it back i did and I was promised a refund but know they have blocked me on all sites.honestly I dont know how they get away with it.So dont look at al this hair thinking your hair will be all beautiful and flowing.i will be taking this further and you all should as these are confidential artists grifters and very clearly a scam site,They keep saying contact the after team which they have blocked me so they are liars aswll as scammers.How about you contact me and give me my money I believe that's what repretable company do.

Reply from amandahairs.com2026-06-04

Hi, if you don't like this product, please contact our after-sales service and we can help you apply for a return or exchange. We sincerely apologize for any inconvenience this may cause.

Do not waste your money and time on…

Do not waste your money and time on this website. I purchased a wig a few weeks ago and the wig does not look anything like the picture. The wig is a piece of crap. I also have submitted pictures and the seller is giving the runaround about a refund.

Reply from amandahairs.com2026-06-04

Hi, if you don't like this product, please contact our after-sales service and we can help you apply for a return or exchange. We sincerely apologize for any inconvenience this may cause.

Not As Described Bob Wig

Hello, I purchased a wig from this company. I purchased a Bob the picture on the Model of the wig showed Wanda. The wig. I received was another look. The wig hair is fluffy in the back missing and thin in the front to where I will have to purchase Hair and add Hair and do all that that was a purpose of me buying a wig. The seller reached out and they want to give me a discount the next time I order, but I’m stuck with a product that was not as described as what they showed on their website. The first photo is the picture of what they have on the website. All the other photos are the pictures of where I received however, the company said that there was a Stylist that did the hair and made it fluffy, but if I purchased a wig from you based on the photos you showed that’s what the wig should look like. Quality of the hair is horrible in the front of the wig. There is little hair in the front as Customer Service says it’s fluffy in the back of the Hair Customer Service service is horrible but That’s what I get for ordering hair out of the country. I just wanted a Bob wig…. this was a horrible experience. They only wanna give back $15 or something like that on the next water. If I’m dissatisfied with this order, I would never again as you are.

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