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Beauty & Well-being

amandahairs.com

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438 reviews

3.1438 reviews
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About amandahairs.com

Data updated
Website
amandahairs.com
Category
Beauty & Well-being
Location
China
Status
Unclaimed
Last 12 months
313 reviews
Replies to negative
16% (31/192)
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Is amandahairs.com legit?

amandahairs.com (amandahairs.com) has a 3.1 out of 5 rating on OK.one, based on 438 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 41% give 1 star; The business has replied to 16% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the exceptional overall quality of the hair, noting that the units are consistently soft, wonderfully full, and remarkably easy to style. Many consumers also appreciate the exceptionally helpful and responsive customer service, mentioning that staff members take great care of their unique daily needs. Some reviewers were not happy with the product quality, mentioning unexpectedly thin units or items that looked completely different from the advertised pictures. A few consumers also experienced frustrating shipping delays and faced serious difficulties when trying to communicate with support to secure proper refunds.

Auto-generated from all reviews of this business. For reference only.

What people say

Avoid this company its not run to an acceptable standard

I ordered a wig by mistake but immediately told the company as you have 2 days to cancel, I then sent 8 emails trying to get this wig cancelled but I got no response. The either ignored the emails or they dont have enough staff to read the emails. The wig arrived and it is nothing like the wig I ordered its like a fancy dress wig, they have said I can send it back but its from the UK to China and will cost a fortune and why should I pay for their incompetence, they are bullies and are refusing to acknowledge the real reason of the complaint which I cancelled in plenty of time. I wouldn't buy a wig from them they are joke selling fancy dress wigs. luckily I paid by PayPal and they are dealing with it as I have all the emails proving the time of the order and the cancellation email which was 10 minutes later Again I must emphasise the hair is diabolical you would even wear it for a fancy dress party. Completely scamming people with false photos of wigs on their website

Reply from amandahairs.com2026-05-05

Hi, if you purchased the wrong product, please contact our after-sales service and we can help you apply for a return or exchange. We sincerely apologize for any inconvenience this may have caused.

I placed an order but wasnt sent the…

I placed an order but wasnt sent the confirmation via email so I wasnt sure if they actually received my order. I reached out to Emily and she confirmed very quickly that my order was indeed received and she changed my email address from an old one on file to my current one so that I could get all of my notifications. Great customer service. 👌🏽

I'm very satisfied with the customer…

I'm very satisfied with the customer service. Responses come incredibly quickly, which truly makes a big difference and gives a sense that the customer is treated as a priority. The team is extremely helpful. I received clear and precise answers to every question. You can see a high level of commitment and professionalism at every stage of the interaction. I definitely recommend it!

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