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Travel & Vacation

American Cruise Lines

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201 reviews

4.8201 reviews
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About American Cruise Lines

Data updated
Website
americancruiselines.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (3/3)
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About this business

Request A Free Cruise GuideSpecial OffersAbout UsAmerican Cruise Lines offers river cruising and small ship coastal cruising in the U.S.A. Year after year, American continues to launch the newest U.S. built ships and uniquely curated itineraries for exploring and Cruising Close To Home®. On all cruises, guests discover the history, and spirit of the United States aboard the most sophisticated small ship fleet in the industry. Onboard, guests enjoy a complete all-inclusive experience including daily entertainment, spacious amenities, exquisite cuisine and cocktails, and gracious hospitality. Most staterooms come with private balconies offering panoramic river views from every angle. Onshore, American Cruise Lines partners with local communities for captivating excursions which reflect the unique, fascinating cultures of the every port we visit. Choose from cruises that explore the Mississippi River, Columbia & Snake Rivers, Alaska, New England, the Puget Sound, and the Southeast region of the country. Each destination has a story to tell, with adventure waiting at every stop. American operates 15 ships, all accommodating just 100-190 passengers, which cruise more than 35 domestic itineraries in 34 states. American now offers domestic Flat Rate airfare for all its U.S. cruises.Request A Free Cruise Guide

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Is American Cruise Lines legit?

American Cruise Lines (americancruiselines.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Quality, Product. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the incredibly friendly staff who provide attentive, welcoming service and make everyone feel truly valued throughout the trip. Guests also mention the delicious, high-quality meals and the comfortable, impeccably clean rooms that make every journey exceptionally special. Additionally, people thoroughly enjoy the engaging daily excursions and the wonderful live entertainment offered on board. Some reviewers were not happy with the comfort of their sleeping arrangements. Individuals pointed out that the mattresses felt rather lumpy and were quite uncomfortable, suggesting they are in real need of replacement.

Auto-generated from all reviews of this business. For reference only.

What people say

American Cruise Lines is a wonderful…

American Cruise Lines is a wonderful small ship experience. It offers comfort, cleanliness, fine food, and fun times.

Reply from American Cruise Lines2026-08-04

Thank you for your kind words. We take pride in offering a small ship experience, and hope to welcome you back aboard soon!

Scenery & food are great

Scenery & food are great! We appreciate the recognition to veterans as my husband is one. We enjoy meeting people & always meet new friends. The bakery goods are awesome, hats off to the baker! The servers are efficient and it’s nice to get to know them.

Reply from American Cruise Lines2026-08-04

We are so happy you enjoyed your experience, and look forward to welcoming you back aboard soon!

I'm never returning to big ship cruising!

Exceptional staff service! That's why I will never return to big ship cruising. Also, rooms were spacious and high-quality, very comfortable. Wonderful meals, snack, and beverage options.

Reply from American Cruise Lines2026-08-04

Thank you for sharing your positive experience. We take pride in providing a comfortable small ship experience. We hope to welcome you back aboard soon!

The staff was fabulous

The staff was fabulous. Mike is an excellent cruise director. Food offerings are numerous and everything was delicious. I enjoyed the small ship and yet the rooms are spacious. The ports for the most part show how small town USA is attempting to survive. Smaller areas along the riverfront are just pitiful, but that’s reality.

Reply from American Cruise Lines2026-08-03

Thank you for sharing your positive experience. We take pride in providing a comfortable small ship experience. We hope to welcome you back aboard soon!

cruise review

staff onboard were friendly and helpful. Variety of excursions ,entertainment, activities and food was great. Questions were always answered clearly both onboard and online.

Reply from American Cruise Lines2026-08-03

Thank you for your kind words about the cruise and crew. We hope to welcome you back aboard soon!

The boat and crew were exceptional

The boat and crew were exceptional. The food was good and plentiful. We did the upper Mississippi cruise and the only complaint I have was it advertised to arrive and disembark in St Paul but instead that happened in Red Wing which messed us up for relatives to pick us up. Red Wing is an hour away from St Paul.

Reply from American Cruise Lines2026-08-04

Thank you for your review! We hope to see you back aboard soon!

What a wonderfully planned trip

What a wonderfully planned trip. Food and service was outstanding. Excursions were well planned. Ship was in great condition. Entertainment could have been better. Already booked our next trip with ACL.

Reply from American Cruise Lines2026-08-03

We are so happy to hear you enjoyed your experience and look forward to welcoming you back aboard soon!

Great overall experience

Great crew and staff, very talented chefs, a variety of activity selections of shore excursions, and clean rooms. No matter what we chose to do they kept us busy, fed, and hydrated. We learned a lot of local history during the daily talk and had entertainers come on board a few times.

Reply from American Cruise Lines2026-08-03

Thank you for your kind words about the cruise and crew. We are happy to hear you enjoyed yourself and hope to welcome you back aboard soon!

A memorable trip

The service, cleanliness, and communication were super. The food was very good, but not tip top. The crew couldn't have been better. Always ready to help.

Reply from American Cruise Lines2026-08-04

We are happy to hear you enjoyed your cruise, and hope to welcome you back aboard soon!

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