Request A Free Cruise GuideSpecial OffersAbout UsAmerican Cruise Lines offers river cruising and small ship coastal cruising in the U.S.A. Year after year, American continues to launch the newest U.S. built ships and uniquely curated itineraries for exploring and Cruising Close To Home®. On all cruises, guests discover the history, and spirit of the United States aboard the most sophisticated small ship fleet in the industry. Onboard, guests enjoy a complete all-inclusive experience including daily entertainment, spacious amenities, exquisite cuisine and cocktails, and gracious hospitality. Most staterooms come with private balconies offering panoramic river views from every angle. Onshore, American Cruise Lines partners with local communities for captivating excursions which reflect the unique, fascinating cultures of the every port we visit. Choose from cruises that explore the Mississippi River, Columbia & Snake Rivers, Alaska, New England, the Puget Sound, and the Southeast region of the country. Each destination has a story to tell, with adventure waiting at every stop. American operates 15 ships, all accommodating just 100-190 passengers, which cruise more than 35 domestic itineraries in 34 states. American now offers domestic Flat Rate airfare for all its U.S. cruises.Request A Free Cruise Guide
Written by the business, not verified by us.American Cruise Lines (americancruiselines.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Quality, Product. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the incredibly friendly staff who provide attentive, welcoming service and make everyone feel truly valued throughout the trip. Guests also mention the delicious, high-quality meals and the comfortable, impeccably clean rooms that make every journey exceptionally special. Additionally, people thoroughly enjoy the engaging daily excursions and the wonderful live entertainment offered on board. Some reviewers were not happy with the comfort of their sleeping arrangements. Individuals pointed out that the mattresses felt rather lumpy and were quite uncomfortable, suggesting they are in real need of replacement.
Auto-generated from all reviews of this business. For reference only.The employees on the ship made the trip welcoming and informative. The service provided was superb.
Thank you for your kind words about the crew! We hope to welcome you back aboard soon!
The people we met were friendly and open. We made new friends the entertainment and education person was very good he was personable educational. We food was excellent . The bus rides we trying and long but we understood the need. We will be going again next year to Tennessee River
Thank you for your kind words! We are thrilled you enjoyed your cruise and we look forward to welcoming you back aboard!
We are so happy to hear you enjoyed your experience and look forward to welcoming you back aboard soon!
The new Encore Riverboat on the Snake and Columbia provided excellent views, comfortable and enjoyable cruising with very professional, entertaining and caring staff. Highly recommend!
We are so happy you enjoyed your experience and look forward to welcome you back aboard soon!
The food quality, the helpful staff, fun excursions, great live entertainment, and the smooth cruise makes American Cruise Line quite an enjoyable experience! The ceremony celebrating our veterans was very nice. The red, white, and blue day was fun, and the patriotic desserts were fun -as well as delicious.
Thank you for your kind words about the cruise and crew! We hope to see you back aboard soon!
Beautiful, almost magical, scenery. Loved going to the smaller, less touristy towns. All of the staff on this boat were wonderful! The accommodations were lovely as was the entire boat. Room was roomy with lots of drawer and closet space to store things. The bed was very comfortable and the shower was great with plenty of water pressure and hot water. Staff create a very homey atmosphere and seek to meet all your needs! Great healthy food with to-die-for desserts. We love cruising with fewer than 200 people on board.
Thank you for sharing your positive experience. We take pride in providing a comfortable small ship experience. We hope to welcome you back aboard soon!
The water on board tasted of rubber. Some of the food also tasted of rubber. The food was adequate but but not great. The bed was very uncomfortable...lumpy. The staff was remarkable, extremely helpful and gracious. An absolute delight every day.
Thank you for your kinds words about the crew! We have shared your suggestions to our Hotel Operations department. We hope to welcome you back aboard soon!
Everything was really outstanding. Two of the serve staff were outstanding-Zara and Matti. Kristen, our tour director was fabulous
Thank you for your kind words about the cruise and crew! We hope to welcome you back aboard soon!
The staff on the ship were very friendly and helpful. They go out of their way to ensure that we all have a positive experience. The onboard guest speaker was excellent in every way -- he was very well-prepared for all of his lectures and port previews. I looked forward to all of his sessions. The entire leadership team struck me as superb. From the cruise and excursion directors to the restaurant, hotel and housekeeping managers all obviously took pride in their team's work.
Thank you for your kind words about the cruise and crew! We are happy to hear you enjoyed your experience and hope to welcome you back aboard soon!
I’ve been on large cruise ships multiple times, and though they have some conveniences the small ships don’t, they can’t compare to the personal experience we experienced on this cruise. Being able to “really” get to know your wait staff, housekeeping, and rest of crew on a more individual matter was what makes the smaller ship experience my choice. We thoroughly enjoyed ourselves. You have a more intimate relationship with other guests also. If you’ve never taken a small ship, I highly recommend it!
Thank you for sharing your positive experience. We take pride in providing a comfortable small ship experience. We look forward to welcoming you back aboard soon!
Our experience on the ship was awesome. First trip we have taken in 20 years. We have been on the bigger cruise lines and this experience met our expectations. Staff were helpful, kind and considerate to everyone. Our stateroom was spacious and clean and bed comfortable. We loved everything, food, entertainment and excursions! What a trip! Thank you all for making this the best experience in a long time!
Thank you for sharing your positive experience. We take pride in providing a comfortable small ship experience. We hope to welcome you aboard soon!
Very easy to interact with the staff on all ship experiences. The staff and services were GREAT. This made us sign up for another cruise.
We are so happy you enjoyed your experience, and look forward to welcoming you back aboard soon!
Thank you for your kind words about the crew! We hope to welcome you back aboard soon!
I liked the fact that the ship was small having 150 - 200 people and that it was geared to older folks. I liked the patriotic them. The staff was polite and prompt in their duties.
We are so happy to hear you enjoyed your experience and look forward to welcoming you aboard soon!
We had a great time. Everything was planned out and executed to the timeline we were given. All the staff were very helpful and friendly. Food was delicious and room was as described
We are so happy to hear you enjoyed your experience and look forward to welcoming you back aboard soon!
Good food/service.
We are so happy to hear you enjoyed your experience and look forward to welcoming you back aboard soon!
Everyone was so helpful and upbeat. Whatever you needed they were happy to help you. Everyone had a positive attitude. I will recommend ACL to my family and friends.
Thank you for your kind words about the cruise and crew! We hope to welcome you back aboard soon!
I loved the vibe of small ship cruising, extremely friendly staff, got to know other passengers. Enjoyed the enrichment activities, the food was beyond good, and service was top notch.
Thank you for sharing your positive experience. We take pride in providing a comfortable small ship experience. We hope to welcome you back aboard soon!
Fabulous cruise from start to finish. Great ship, superb staff, and exceptional food and entertainment. The enrichment sessions were extremely well presented by Brad.
We are so happy to hear you enjoyed your experience and look forward to welcoming you back aboard soon!
This cruise was well organized and stress free. The crew was very attentive and hard working - excellent teamwork on their part. The overall service was outstanding. Richard was a delight and very informative. The food was outstanding with the exception of the burger on the Back Porch which I think you might want to consider going to a smash burger - other than that everything was terrific.
We are so happy to hear you enjoyed your experience! We will forward you suggestion along, and hope to welcome you back aboard soon!
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