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Travel & Vacation

American Cruise Lines

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201 reviews

4.8201 reviews
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About American Cruise Lines

Data updated
Website
americancruiselines.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (3/3)
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About this business

Request A Free Cruise GuideSpecial OffersAbout UsAmerican Cruise Lines offers river cruising and small ship coastal cruising in the U.S.A. Year after year, American continues to launch the newest U.S. built ships and uniquely curated itineraries for exploring and Cruising Close To Home®. On all cruises, guests discover the history, and spirit of the United States aboard the most sophisticated small ship fleet in the industry. Onboard, guests enjoy a complete all-inclusive experience including daily entertainment, spacious amenities, exquisite cuisine and cocktails, and gracious hospitality. Most staterooms come with private balconies offering panoramic river views from every angle. Onshore, American Cruise Lines partners with local communities for captivating excursions which reflect the unique, fascinating cultures of the every port we visit. Choose from cruises that explore the Mississippi River, Columbia & Snake Rivers, Alaska, New England, the Puget Sound, and the Southeast region of the country. Each destination has a story to tell, with adventure waiting at every stop. American operates 15 ships, all accommodating just 100-190 passengers, which cruise more than 35 domestic itineraries in 34 states. American now offers domestic Flat Rate airfare for all its U.S. cruises.Request A Free Cruise Guide

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Is American Cruise Lines legit?

American Cruise Lines (americancruiselines.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Quality, Product. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the incredibly friendly staff who provide attentive, welcoming service and make everyone feel truly valued throughout the trip. Guests also mention the delicious, high-quality meals and the comfortable, impeccably clean rooms that make every journey exceptionally special. Additionally, people thoroughly enjoy the engaging daily excursions and the wonderful live entertainment offered on board. Some reviewers were not happy with the comfort of their sleeping arrangements. Individuals pointed out that the mattresses felt rather lumpy and were quite uncomfortable, suggesting they are in real need of replacement.

Auto-generated from all reviews of this business. For reference only.

What people say

A must do!!

So comfortable!! It felt like the best parts of being home but without the responsibilities. We made wonderful new friends, went on interesting excursions, saw beautiful sites of the USA along with daily entertainment and enrichment. And maybe the best is a terrific crew to care for you. PS: The food was always tasty and served with a smile, especially the desserts.

Phenominal Trip

Where do I start....from the booking to the departure everything was handled superbly. Whoever handles logistics for the company is phenominal! We were sent all appropriate information and from the get-go everything for our trip ran like clock-work! AND...the meals - all Chef prepared! No deep fried "cafe style" food was ever served. The staff was phenominal and answered even the "simplist, repetitive questions" with a smile. Well done American Cruise lines and we'll be seeing you again.

Tennessee River Cruise

Every staff member we encountered was friendly, smiling and always helpful. Our room was always kept immaculate, as was the ship in general. The excursions had thought behind them and were very enjoyable. The nightly entertainment was varied giving something for everyone and the food was fantastic!

Reply from American Cruise Lines2026-08-06

Thank you for your kind words about the cruise and crew! We hope to welcome you back aboard soon!

The bad experience is through booking &…

The bad experience is through booking & buying the Deluxe Protection Plan. Details of the Plan were never discussed at the time of booking. Ie; if you cancel too close to disembarkation, you don’t get cash back, you only get credit. Despite booking a group, the one reservation that we cancelled can only be rebooked (with credits) with the same people that the booking number had reserved. These credits cannot be transferred to another one in the party. This was not discussed at all when purchasing the Deluxe Protection Plan. I have to mention Thania from the boat - she was great and a pleasure to know‼️

As we have been extolling to friends…

As we have been extolling to friends your cruise, it as apparent that all aspects of it was excellent! We appreciated your staff appreciation of the many nuances required to provide a remarkable cruise experience. Our cruise for 2027 will be your lower Mississippi River cruise. Thanks for the opportunity!

Reply from American Cruise Lines2026-08-05

Thank you for your kind words about the cruise and crew! We look forward to welcoming you back aboard next year!

Ohio River on the Melody

The American Melody is a beautiful, spacious ship! The crew is amazing, and they work so hard to please everyone. The food is amazing and you will go home too full to eat for a few days. The Ohio River cruise was surprisingly more beautiful than I had imagined. Booked two more cruises.

Reply from American Cruise Lines2026-08-04

Thank you for your review! We are happy to hear you enjoyed your experience, and look forward to welcoming you back aboard soon!

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