Welcome Smart Traders...You are looking at TrustPilot because you care. So does AMP!!! --- AMP Futures offers you Ultra-Cheap Commissions, Super-Low Margins, a Huge Selection of 50+ Trading Platforms and Excellent 24-hour Customer Service!!!--- Trusted by traders worldwide Voted as the "Best Futures Broker" by TradingView users 2 Years in a Row (2023 & 2024)
Written by the business, not verified by us.AMP Futures (ampfutures.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 81% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the dedicated support staff for being extremely patient, highly professional, and exceptionally knowledgeable when handling technical questions. Consumers consistently note the prompt assistance, helpful guidance, and remarkably smooth onboarding processes provided during various platform setups. However, some customers also noted significant difficulties regarding slow response times and unhelpful communication from specific support agents. Reviewers experienced frustrating operational delays, rigid procedures, and generic canned replies when attempting to resolve account management or withdrawal issues. A few consumers mentioned that getting proper assistance for specific administrative tasks proved unexpectedly challenging, opaque, and inefficient overall.
Auto-generated from all reviews of this business. For reference only.They are very nice people, and they answered everything I wrote.
Thank you for your 5-star review! We’re pleased to hear that our team was friendly, responsive, and took the time to answer all of your questions. Providing helpful and attentive support is something we strive for every day at AMP Futures. Happy Trading!
The support is top notch, instant whenever you need anything, and their platform overall is perfect,
Thank you for your 5-star review! We’re thrilled to hear you’ve found both our support team and trading platform to be outstanding. Providing fast assistance when our clients need it and delivering a reliable trading experience are priorities for everyone at AMP Futures. Happy Trading!
I've been struggling to make connection to a datafeed work for multicharts but with no success. Then I contacted customer support - Collin replied to my messaage.He was very helpful and managed to connect software in a short period of time. I really appreciate his help. He is very tech savvy.
Thank you for your 5-star review! We’re glad to hear Collin was able to quickly diagnose and resolve the data feed connection issue with MultiCharts after you had spent time troubleshooting it on your own. We appreciate your recognition of his technical expertise and are pleased he could get everything working properly for you. Happy Trading!
Collin is the man. he has the magic touch to get me up and running always. thanks a ton
Thank you for your 5-star review! We’re glad to hear Collin continues to help get everything running smoothly. We’ll be sure to pass along your kind words…he’ll appreciate the recognition. Happy Trading!
I got 110% perfect tech support from Colin. he got me up and running. im not a good tech..he is a great tech. many thanks again
Thank you for your 5-star review! We’re thrilled to hear Collin was able to get everything up and running for you and make the technical side of the process much easier. We’ll be sure to share your kind words with him. Happy Trading!
The trade desk team is super supportive and has always given swift responses and quick solutions. Daniel, Joel thank you for your help🙏🏽, the banking team can be unavailable on chat at times but they reach back via email.
Thank you for your review! We’re pleased to hear that our trade desk team has consistently provided quick responses and effective assistance. Happy Trading!
Thank you for your 5-star review! We’re glad to hear the help you received was GREAT! Happy Trading!
Attempted to open a corporate account for an LLC. The process is opening an individual account first. That part was smooth and easy. After that, you apply for a corporate account. I have a bit of a complicated structure and it was hard to answer the questions in the application. To be fair, most brokerages have this issues. I did my best expecting someone to reach out and clarify things. The next day - application denied. I contacted support via chat and was told I had to email to get an explanation. OK, no problem. Then... silence. I waited a day or two and then reached out via chat again and was told that responses were 24-48 hours. OK, no problem. Finally, 6 days after the account application was denied I get an email that says they don't want to move forward with a business relationship based "purely upon our setup". I take that to mean they don't like my corporate structure. That's fine, they have no obligation to do business with me. I find it odd as I've opened accounts with other brokers with this structure. The reason for the negative review isn't this. It's that support during this process was severely lacking in response time and detail. Response to Amp response: Actually, my timeline is completely accurate. I have the email chain as evidence if you'd like proof. I have no problem with the business decision. It's your business and if you don't want to do business with me, it's all good. My issue... and I thought other should be aware... is that your communication was poor and you didn't meet the SLA that was stated to me when I inquired. I wish you well, I think you probably are a good brokerage but your customer service experience in the context of corporate accounts is lacking. Let's keep things honest here.
Hi Mike, thank you for taking your time to share your feelings. However, we do not believe this review accurately reflects the timeline of events. Corporate account applications often require additional review due to ownership structures, compliance requirements, and documentation. In this case, the original application decision was communicated the same business day, and your subsequent follow-up inquiries were responded to in a timely manner. While we understand you may disagree with the business decision, the application review and communication process occurred within normal timeframes.
ignacio AMP Multicharts he was great and patient and informative and fix problem quick
Thank you for your 5-star review! We appreciate your feedback and will be sure to share your kind words with him. Happy Trading!
Howard here, i just wanted to say EXCELLENT EXCELLENT service from AMP Collin. He worked and worked until my issue was solved. with NT no longer working he got me up and running with Multicharts.net both live and demo. Huge thank you to him and AMP Futures.
Thank you for your 5-star review, Howard! We appreciate your kind words and are proud to have team members who are dedicated to helping our clients through technical challenges. Happy Trading!
Thanks Collin I could not have done it without you. Best of luck to you, thanks again.
Thank you for your 5-star review! We’re delighted to hear Collin was able to provide the assistance you needed. We’ll be sure to share your kind words with him. Happy Trading!
Victor from AMP support team just helped me unblocked me. My configuration was using CQG feed with Quantower platform using AMP futures. Victor was patient. He stayed with me on the call until my login issue was resolved and shared helpful tips along the day. Truly appreciate the help and thank you for unblocking me!
Thank you for your 5-star review! Providing patient, hands-on assistance and sharing helpful tips along the way is exactly the type of support we strive to deliver at AMP Futures. Happy Trading!
Freddy resolved my ptoblem immidiately, i appreciate.
Thank you for your 5-star review! We appreciate your feedback and are pleased that our team could assist you quickly and effectively. Happy Trading!
As an Ontarian, good customer service, I love their Tradingview (free!) trading experience (especially with OCO brackets). You do have to pay for data unlike Ninjatrader and Ironbeam, but their commissions are lower than both those competitors. They have soooo many platforms you can choose from to trade.
Thank you for your 5-star review! We’re glad to hear you’re enjoying the TradingView experience, including OCO bracket functionality, along with our customer service and competitive commission structure. It’s great to know you value the flexibility of having so many platform choices available through AMP Futures. Happy Trading!
Ignacio AMP Multicharts I am very happy
Thank you for your 5-star review! We’re very glad to hear you are happy with your experience at AMP Futures. Happy Trading!
Even when i think Ignacio didnt quite understood my question, he redirect me to someone that answered all my questions so my overall experience with him is good. Nice and fast support from the AMP guys
Thank you for your feedback! We’re glad to hear Ignacio was able to assist quickly and make sure you were connected with the right person to fully answer your questions. Providing fast and helpful support is very important to the AMP Futures team, and we appreciate your recognition of the overall experience. Happy Trading!
Thank you for your 5-star review! We’re happy to hear you had a great experience with our customer service team. Happy Trading!
They denied my application because I put the wrong address by mistake, and wouldn't let me change the address, and I'm now permenantly denied from applying again. I said that after you permanently banned me. Don't act like that is the reason you banned me you liars.
This was your reply to the New Accounts department: “Go fu** yourself you insufferable cunt. I hope the rest of your life is miserable.” Our reply: Communicating with people in this manner speaks for itself. We will not tolerate abusive or threatening language toward our team members.
5 stars for collin, Appreciate the hard work live agents put.
Thank you for your 5-star review! We appreciate your recognition of Collin and the hard work our customer service team puts in every day to assist all AMP Futures clients. Happy Trading!
Johnny did a great and efficient job in helping with log-in credentials. I couldn't have done it without his help.
Thank you for your 5-star review! We’re glad to hear Johnny was able to assist you efficiently. We appreciate your kind feedback and will be sure to share it with him. Happy Trading!
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