Ignacio AMP Multicharts.net Very good.
Thank you for your 5-star review! We’re glad to hear you received very good help from the AMP Futures team. Happy Trading!
Welcome Smart Traders...You are looking at TrustPilot because you care. So does AMP!!! --- AMP Futures offers you Ultra-Cheap Commissions, Super-Low Margins, a Huge Selection of 50+ Trading Platforms and Excellent 24-hour Customer Service!!!--- Trusted by traders worldwide Voted as the "Best Futures Broker" by TradingView users 2 Years in a Row (2023 & 2024)
Written by the business, not verified by us.AMP Futures (ampfutures.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 81% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the dedicated support staff for being extremely patient, highly professional, and exceptionally knowledgeable when handling technical questions. Consumers consistently note the prompt assistance, helpful guidance, and remarkably smooth onboarding processes provided during various platform setups. However, some customers also noted significant difficulties regarding slow response times and unhelpful communication from specific support agents. Reviewers experienced frustrating operational delays, rigid procedures, and generic canned replies when attempting to resolve account management or withdrawal issues. A few consumers mentioned that getting proper assistance for specific administrative tasks proved unexpectedly challenging, opaque, and inefficient overall.
Auto-generated from all reviews of this business. For reference only.Thank you for your 5-star review! We’re glad to hear you received very good help from the AMP Futures team. Happy Trading!
Thanks for the great support Collin. he got both computers up and running. Im very happy with AMP, I am a longtime client. I would reccomend AMP to traders. they are the best. Thanks again.
Thank you for your 5-star review and for being a longtime client of AMP Futures! Your continued trust and recommendation mean a lot to us, and we appreciate your support. Happy Trading!
Terrible don't waste your time here wait almonst 2 weeks and still can't open an account with them contact customer support through email and main website.
NOT verified. customer hasn’t replied to our request for more information about their experience.
Thank you Collin for his professional and Excellent support.
Thank you for your 5-star review! We’re pleased to hear that Collin provided professional and excellent support. We’ll be sure to share your feedback with him. Happy Trading!
Rude customer service, not worth the time.
NOT verified. Cindy hasn’t replied to our request for more information about their experience.
great team , great service
Thank you for your 5-star review! We’re glad to hear you’re happy with both our team and the level of service provided. Happy Trading!
Terrible customer support. Website says funds are available 3 days after the ACH deposit has been requested. Customer support says 3-5 days. 1. Docs say you request Monday and the money is available Thursday. 2. I requested Friday and the money was deposited the next Friday 3. Docs say an "Available Date" will also be displayed which does not exist. No, the docs are not very clear. A small change in the docs could go a long way for frustrated customers. Unfortunately, customer support is arrogant and says everything is clear and "will keep the docs as is." Totally ridiculous experience to have customer support tell you everything is clear when I was clearly confused. Response: Arrogant customer support still leaning into their own "clear", "consistent" timeline. Stop embarrassing yourselves.
We strongly disagree with this characterization and note that this review is from an "Anonymous" user. AMP Futures clearly discloses ACH timelines in our official documentation, including full processing and availability details here: https://faq.ampfutures.com/hc/en-us/articles/30268334779287-ACH-Deposit-Timeline Our support team provides clear, consistent information and remains available 24 hours to assist with any questions: https://www.ampfutures.com/contact-us
Had some platform questions and received super fast answers ! Very happy
Thank you for your 5-star review! We’re glad to hear your platform questions were answered quickly and that you’re happy with the support you received from AMP Futures. Happy Trading!
Ignacio at amp was great, fixed my data feed problem quickly
Thank you for your 5-star review! We appreciate your feedback and are always here whenever you need technical assistance. Happy Trading!
I have been a customer of AMP Futures for more than 15 years, actively trading ES, NQ, CL, and YM in the futures market. In an industry where brokers come and go, that kind of longevity with a single firm says everything. What keeps me with AMP is straightforward: their commissions are among the lowest in the industry, and their 24-hour customer service is genuinely available when you need it. I have their support on speed dial, and while there are times, they can be busy, I have never been on hold for more than 90 seconds at most. When you do connect, you get real assistance from people who understand the business — no runaround, just solutions. I trade on both NinjaTrader 8 and MotiveWave, and AMP supports both platforms seamlessly. The flexibility to choose the tools that fit my trading style, without being locked into a single platform, is something I truly value. I also want to give a special mention to Freddy, who was an outstanding representative. He went above and beyond to help set up accounts for my uncle and his son. That kind of personal attention and willingness to take care of family referrals speaks to the culture at AMP. After 15 years, I honestly cannot point to a single negative experience. That is rare in any industry, let alone futures brokerage. I would recommend AMP Futures to both new and experienced traders without hesitation. Harold Williams
Thank you for sharing such an incredible review and for your 15+ years with AMP Futures. It means a great deal to us that you’ve trusted our team throughout your trading journey. Your long-term loyalty and recommendation truly mean a lot to everyone at AMP. Happy Trading!
my first trade was made today on I couldn't have done it without Daniel the rep from Amp Futures. He made going through the maze of the login credentials simple and stress free.
Thank you for your 5-star review! Our team at AMP Futures is always here to help you navigate the details so you can focus on your trading. Happy Trading!
Thank you Felix for helping me out, very understanding… he’s one of the best at Amp future broker for customers service.
Thank you for your 5-star review! Our team at AMP Futures works hard to support our clients, and we’re glad he was able to assist you. Happy Trading!
The chat today was very helpful. The email connection was not very useful.
Thank you for your 5-star review! We’re glad to hear the live chat support was helpful and provided the assistance you needed. Your feedback about the email experience is noted, we will review and see where it got delayed. Happy Trading!
Red flags everywhere. I submitted an application for an account. It was rejected with no reason. On their site it says to reach out to support and ask nicely for a reason. I reached out to support and there was no response, waited 2 days and they never got back to me. Reached out to them again and they finally responded on chat telling me they can't talk about it and that I needed to email a different account management team. I sent a polite request, no response, bumped that request 3 more times over several days and never received a response. Anyone who trusts their cash with this dodgy pointless business is taking a massive risk. Avoid them like the plague
This does not sound normal. Please reply to our request for more information.
I have always had great experiences with the AMP service staff, but today was over the top. Collin was patient and professional dealing with my limited computer skills as he got my live data feed connected to my Ninjatrader platform. Skillfully and quickly got me up and running . AWESOME||| Thanks very much Collin
Thank you for your 5-star review! We truly appreciate you taking the time to share your experience with AMP Futures. Happy Trading!
It has great customer support honestly. Answered all of my questions and resolved my issue promptly.
Thank you for your 5-star review! We’re glad to hear our team was able to answer all your questions and resolve your issue promptly. We appreciate you taking the time to share your experience with AMP Futures. Happy Trading!
AMP Futures has been excellent to work with. They’re scrupulous and take their responsibilities seriously — they don’t just authorize things on a whim, which I genuinely appreciate. It shows they’re paying attention and protecting both the firm and their clients. Their response times have been extremely fast whenever I’ve needed support, and the overall experience has been low-maintenance and straightforward. Commissions and fees are very competitive, which makes a real difference for active traders. I also value the flexibility of working through my platform of choice, whether that’s ATAS or MotiveWave. Everything integrates smoothly. Overall, a professional, efficient brokerage experience.
Thank you for your thoughtful 5-star review! We value your feedback and thank you for choosing AMP Futures. Happy Trading!
I had a problem with the live data feed, I contacted AMP and a technical agent had been assigned to solve the problem for me almost immediately. This was not the first time that I contacted them for questions. They used to be super responsive with step-by-step instructions to show you what to do next and who should talk to. Very helpful, great people and great services!! Thank you Daniel for your help today!! Cheers, CK!
Thank you for your 5-star review! We’re pleased to hear that our technical team responded quickly to your live data feed issue and provided clear, step-by-step guidance. It’s great to know you’ve consistently found our team responsive and helpful. We’ll be sure to pass your appreciation along to Daniel…thank you for choosing AMP Futures. Happy Trading!
Commissions way to high. Complete retarded full margins with red news events and with FED rate day even the whole day full margins. Not a great website interface at all. Everything is very cumbersome. Internal currency transfers and all that BS before u can withdrawal. I will just stick with Ninjatraders.
Please reply to our request for more information. We will help you.
AMP is OG, great customer service, speedy fast withdrawals. They're on top of their business.
Thank you for the 5-star review! We appreciate the shoutout and are glad to hear you’re pleased with our customer service and fast withdrawal processing. We take pride in staying on top of our operations and delivering a reliable experience for our traders. Happy Trading!
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