Welcome Smart Traders...You are looking at TrustPilot because you care. So does AMP!!! --- AMP Futures offers you Ultra-Cheap Commissions, Super-Low Margins, a Huge Selection of 50+ Trading Platforms and Excellent 24-hour Customer Service!!!--- Trusted by traders worldwide Voted as the "Best Futures Broker" by TradingView users 2 Years in a Row (2023 & 2024)
Written by the business, not verified by us.
Is AMP Futures legit?
AMP Futures (ampfutures.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 81% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the dedicated support staff for being extremely patient, highly professional, and exceptionally knowledgeable when handling technical questions. Consumers consistently note the prompt assistance, helpful guidance, and remarkably smooth onboarding processes provided during various platform setups.
However, some customers also noted significant difficulties regarding slow response times and unhelpful communication from specific support agents. Reviewers experienced frustrating operational delays, rigid procedures, and generic canned replies when attempting to resolve account management or withdrawal issues. A few consumers mentioned that getting proper assistance for specific administrative tasks proved unexpectedly challenging, opaque, and inefficient overall.
Auto-generated from all reviews of this business. For reference only.
I have had this broker for over 5 yrs just recently had trouble logging in it took some time to get help this time, normally they are right on it, But they are the best broker around especially for Futures trading THE BEST DAY TRADING MARGINS IN THE BUSINESS!!
Reply from AMP Futures2026-05-14
Thank you for your 5-star review and for being with AMP Futures for over 5 years!
We appreciate your patience regarding the recent login issue and are glad to hear that, overall, your experience with our team and trading services has been positive.
Your recognition of our futures trading environment and ultra-low day trading margins means a lot to us.
Happy Trading!
Thanks a million Collin for getting my multicharts up and running excellent excellent tech support he stuck with the issue until it was solved. Great customer support.
Reply from AMP Futures2026-05-14
Thank you for your 5-star review!
We’re glad to hear Collin was able to get your MultiCharts platform up and running and stayed with the issue until everything was fully resolved.
We appreciate your kind words about our customer service team.
Happy Trading!
The Representative ended the chat as soon as I said "thank you". But I had a few more questions and had to start an entirely new chat, re-filling in all of my questions and personal information. Representatives should ask if we have any other questions before being so quick to end the chat.
Update:
I'm writing my uodate here because there's no option for me to respond to AMP's response to my original review.
AMP, the chat message from me that you're showing is from the second chat I had to start because the first Representative I was chatting with immediately closed the chat after I said "thank you" once he gave me an answer to my first question.
While I was writing my follow-up question, he replied, thanking me for using the chat service and ended the chat. I had to sign back in, go through all of the chat filtering questions, and re-ask my questions to the new Representative who answered my questions well.
Reply from AMP Futures2026-05-13
Hi Alex, We want to earn your 5-Star rating :)
Thank you for your details, we have communicated with our support team your experience.
We reviewed the chat history and found that your conversation ended after you wrote:
“THANK YOU!!! Awesome! That was all of my questions,”
After which our support agent replied: "have a good day."
Based on this, we can understand why the customer service agent believed the conversation had finished.
Our 24-hour support team works very hard to answer all of our customers’ questions quickly and accurately.
Please do not hesitate to contact us again if you need any assistance:https://www.ampfutures.com/contact-us
Happy Trading!
Johnny is the best tech support guy for Amp Quantower. He is patient and methodical. I like that he will do remote support on the spot quickly get to the root of the issue as oppose to documentation links. Needless to say he resolve a puzzling Trading SIm issue and also new log in for CQG. Thank you!
Reply from AMP Futures2026-05-11
Thank you for your 5-star review!
We’re glad to hear Johnny was able to quickly identify and resolve your Quantower and CQG login issues through direct remote support.
Providing hands-on, practical assistance is something our AMP Futures team takes pride in, and we appreciate your recognition of Johnny’s patience and technical expertise.
Happy Trading!
Ignacio AMP Trading view
Ignacio is the best ,Danny and all the AMP people are great, I have been here for many Years, almost from the first few Days.Thanks again
Paul nader
Reply from AMP Futures2026-05-08
Thank you for your 5-star review and for being with AMP Futures for so many years!
We’re grateful to have been part of your trading journey since the early days.
Happy Trading!
Called Amp this morning with login issues and linking to a platform. Spoke with Collin and he was patient, professional, and extremely helpful in getting everything working correctly. He showed me how to access and utilize tools withing the platforms I was unaware of. Im greatly appreciative of his expertise and assistance in resolving all my issues today. thanks Collin!
Reply from AMP Futures2026-05-06
Thank you for your 5-star review!
We’re glad to hear Collin was able to assist with your login and platform setup issues and help you get everything working properly.
It’s great to know he also introduced you to additional platform tools and features along the way.
We appreciate your kind feedback and will be sure to share it with him.
Happy Trading!
Felix was great. Now, I'm a new client to AMD and I don't really understand how to navigate the UI or any of this stuff, and it was also my first wire transfer. But that wasn't a problem. Felix ended up guiding me through the process, told me what to expect, and how to register, as well as suggesting which platform may be best for my use case. This is great, and she gave me reasonable expectations on when I should see everything happening and front-ran a lot of the questions that came to my head. 10 out of 10. I'll probably ask for Felix the next time I call.
Reply from AMP Futures2026-04-20
Thank you for your 5-star review!
We’re glad to hear Felix was able to guide you through your first wire transfer and help you get comfortable with the platform and setup process.
Providing clear expectations and proactive guidance is exactly what we aim for, especially for new clients.
We appreciate your feedback and are happy to have you with AMP Futures.
Happy Trading!
JOHNNY MADE THE DIFFERENCE, TOTALLY GREAT AT SETTING ME UP ON THE NEW COMPUTER.
Reply from AMP Futures2026-04-20
Thank you for your 5-star review!
We’re glad to hear Johnny was able to get you set up on your new computer and make the process smooth.
We’ll be sure to share your feedback with him…he’ll appreciate it.
Happy Trading!
I would like to sincerely “thank” AMP Futures for not opening an account for me. It really takes talent to do that. I have been living in Ireland for 4 years with a valid residence permit. Apparently, a Ukrainian citizen with Irish residency is an unsolvable puzzle for them, yet their support somehow manages to “brilliantly” misinterpret rules about restrict to the point where facts no longer matter.
Special respect for their speed. Replying once a week is impressive. It genuinely feels like there is one person there who reads the rules, misunderstands them, and then needs a full week to recover.
The more reviews I read about them, the more grateful I am that these lazy “professionals” cannot even correctly read or apply a government restrictions. The internet confirms it too. This is not a one off case, it is their standard way of operating.
Final verdict. If you value your time and nerves, stay away from this company. It is not just bad, it has clearly degraded into complete uselessness.
ps.
Look at the response from these “professionals” and judge for yourself.
There doesn’t seem to be even basic logic here.
if someone lives for years in another country on a legal basis, what restrictions are supposed to apply in reality?
They themselves refer to countries, yet completely ignore actual place of residence. Hard to take this level of “professionalism” seriously.
Reply from AMP Futures2026-04-15
We understand your frustration; however, please do not take this personal.
AMP Futures is a U.S.-regulated brokerage and we are required to follow compliance and regulatory requirements regarding client eligibility.
These rules are clearly outlined and apply based on citizenship, regardless of current residency.
The list of restricted countries is publicly available here: https://faq.ampfutures.com/hc/en-us/articles/10797726829463-Restricted-Countries-List.
While we recognize you may not agree with these requirements, we must adhere to them.
I requested a trading live setup with a CQG-$300 margin, which comes with higher fees. The setup is still pending, preventing me from utilizing the lower margin. However, the company is already charging more fees.
Why is there a $37 fee per contract for ES?
Also, back in January,
WHEN MY CONTRACTS WERE JUST ONLY AT NEGATIVE $2K, I WAS TRYING TO CLOSE it BUT I CANT..
PLATFORM ONLY CLOSE IT WHEN IT GETS TO NEGATIVE $10K ...
Reply from AMP Futures2026-04-10
Looks FAKE.
We searched for any account with the name “Michelle Ann” and could not find any.
Additionally, reviewing previous trustpilot reviews by this user shows the same style of review across multiple firms.
Please reply to our request for more information.
If we are able to verify this as legit, we will.
Great choice for futures trading! Some of the best rates on commissions and fees. Great customer service as well. (Thanks Johnny!). Average reply time on my inquires have been less than 3 min. Highly recommend!
Reply from AMP Futures2026-04-10
Thank you for your 5-star review!
We’re glad to hear you value our competitive commission rates and fast response times.
It’s great to know Johnny provided helpful support, and we appreciate your recommendation of AMP Futures.
Happy Trading!
Great, but with room for improvement in one specific area.
I’ve really liked AMP Futures so far as I’ve been using it for around 2 months now. The only thing where I see margin for improvement, though, is the withdrawal system via Wire transfer. It’s been over 6 days now that I requested a wire transfer and hasn’t hit my bank yet, will update you guys when it finally does. I know that they might not do it directly, as this is a bank transaction, but they could use a faster bank for this, or find a way to make this process a little swifter.
Aside from the withdrawals, I am very pleased with this company, due to the fact that they offer a plethora of platforms, low comissions, efficient customer service and many other good things. 4 out 5 stars from me, with the possibility of turning it into a 5 if they manage to improve the wire transfer services, maybe using another bank to make such transactions.
Reply from AMP Futures2026-04-10
Thank you for your feedback and for trading with AMP Futures.
We’re glad to hear you’ve been pleased with the platforms, commissions, and support.
Regarding wire transfers, we support funding in 12 currencies (USD, EUR, GBP, CHF, PLN, AED, CAD, AUD, HKD, JPY, NZD, SGD), and transfer times globally depend on the banks involved outside of AMP. We process withdrawal requests quickly on our side, which is the part we directly control :)
We appreciate your input and your continued support.
Happy Trading!
Thank you for your 5-star review!
We’re glad to hear you had a great experience with our customer service and appreciate your support of AMP Futures.
Happy Trading!
Don't trust them. At the end of the month, an account has to be over $100. Mine is, but through AMP I am locked out of CQG. They know how much a person has, and is trading because it's because of risk. A manager contacted me one time and asked me if I was watching the market. So, I know they are watching the accounts, yet they choose to be slow in supervising accounts when it doesn't suit them. At night, there seems to be only three people that work there and no supervisor. At least the people at night wouldn't confirm that there was a supervisor. Beware!
Update: You wrote, "Odd". What's odd is that you write that and want a response. You didn't write or call me, so there's nothing to respond to. That is truely odd. Like the company, the response is of little to no substance.
Update: Only other response from Trustpilot was at 8:18, and I don't have a reference number so that was disregarded as spam. You can talk to Daniel, from this morning, or Johnny, Mario, or Ignatious (however you spell his name) from the lonesome after regular hours staff.
Update: The review is more than fair because by the end of the month it was good, but you want to go back to the day before that. Everybody was able to see the account, but only after the night shift crew after 11pm did anybody do anything. You monitor accounts during the day, but you chose not to in my case for some reason, and even when I pointed it out you refused to do anything.
I will add that what you said is not true because I was able to use CQG at 5:30pm, but not when I checked on my phone at 5:45pm, so it's not automatic on the new trading day at 5pm or after. Your compliance dept. has refused to respond, so NO, your team is not there to help...maybe in many, but not all and certainly not mine.
`You should do better. I had to pull most of my money out before, and you know that.
Reply from AMP Futures2026-04-01
You have been a client since 2021.
You have spoken with multiple members of our support team as well as a manager, who explained that platform access is tied to the required minimum $100 statement balance on the last day of the month.
When your statement balance fell below $100 on the last day of the month, access was temporarily disabled in line with standard policy, and once the statement balance was above $100, your login was re-enabled.
Our 24-hour team, including overnight staff, is available to assist clients at all times, and we have consistently supported your account over all these years.
This review is not fair.
Timely response from Support - The person I was working with 'Johnny' was very professional. Resolved my issue and also added go forward suggestions
I multiple accounts with AMP Futures - Support walked me thru the processes to set up the configuration required.
Reply from AMP Futures2026-03-31
Thank you for your 5-star review!
It’s great to know his forward-looking suggestions added value, and we appreciate your continued trust in AMP Futures.
Happy Trading!
Well, Johny did it....amazing. But I was about to give up on AMP just because when something goes hard at the beginning it is usually not for the best. But he fixed it, and now I hope it stays on and I can stay.
Reply from AMP Futures2026-03-31
Thank you for your 5-star review!
We’re glad Johnny was able to step in and resolve the issue when it mattered most.
Happy Trading!
Top broker there is - both service and client support!
Reply from AMP Futures2026-03-27
Thank you for your 5-star review!
We’re glad to hear you consider AMP Futures a top broker for both service and client support.
We appreciate your feedback and your trust in our team.
Happy Trading!
Thank you for your 5-star review!
We’re glad to hear you’re enjoying the platform and the level of customer service provided by AMP Futures.
Happy Trading!
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