Appelboom (appelboom.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the extremely careful packaging, noting that their valuable products always arrive safely, securely, and in pristine condition. Buyers also appreciate the wonderful customer service, very helpful communication, and delightful extra touches like beautiful gift-wrapping and sweet treats included in the boxes. Some reviewers were not happy with the overall communication and handling of specific orders, mentioning unexpected charges or difficulties when trying to resolve issues. Others felt that communication regarding delivery times could sometimes be improved significantly when facing unexpected shipping delays.
Auto-generated from all reviews of this business. For reference only.I ordered a fountain pen on Thursday morning, and it was delivered to me on Saturday afternoon, Netherlands to the UK. It was securely packed, and beautifully presented, providing a lovely unboxing experience. I recommend these people unreservedly.
Bought two flagship Pelikan Pens (M1000 and M800) - with special requests and nibs. Not only was the price EXCELLENT - the service to Los Angeles was PERFECT. One of the best I have ever had! (and I have a LOT of fountain pens) - I am so thrilled to be connected to Appelboom and Joost. Fantastic Service!
I found the pen on the Appelboom's website and wanted to confirm the price was indeed what I saw. Much to my surprise, I have got the confirmation from Joost directly. I placed the order, and a couple weeks later, DHL delivered the pen. Everything was done exactly as promised, and I even got mini-stroopwafels! This was a great experience.
Recently I purchased a Cleo Skribent Amboyna Burl fountain pen from Appelboom. This pen is not easy to find, but I did find one in stock at Appelboom so went for it. Being in the United States, I do not do much buying outside of the country, but I made an exception this time. The ordering and delivery were among the best I have ever had, and I will certainly not hesitate using them again. I was tempted to use their nib-tune service but decided that a Cleo /skribent nib would most likely not need it, and it did not. Cleo Skribent seems a quiet company in the US, but they make excellent pens, so I am not sure why they are not seen more.
This is an excellent company to buy quality writing products from They kept me informed throughout the process The goods were delivered within the time period specified and were packaged well with gift wrapping as an added bonus I will be ordering from this company again
I recently bought two fountain pens (Pelikan M800 and Pilot 823) from Appelboom. I requested the Tune & Smooth service and I am very happy with the nib of my M800. It is truly magnificent. The Pilot 823 F is also very good. In the same time, I am grateful to Appelboom for the fast shipping, good communication and excellent products. I will certainly come back and buy other products again soon.
I ordered from Appelboom two times, both times items the website said were in stock turned out not to be. One order was slow but arrived within a month. The other I cancelled after five months of waiting and receiving no updates, even after explicitly asking about the expected delivery time they would only say 'still waiting'. They do not appear to know if or when items are or will be in stock. They were quick to give a refund, but I would not order from them again as there's no way to know or find out when your order will ship.
Another great pen from Appelboom. I’d been searching for a specific pen that had gone out of stock everywhere but Appelboom were able to source one and ship it the same day. It arrived in the UK the very next day, gift wrapped and with a couple of stroop wafels! The pen is astonishingly beautiful and a wonderful writer right out of the box. Fantastic customer service yet again. A very happy customer here. ⭐️⭐️⭐️⭐️⭐️
Appelboom! Absolutely amazing! I am very happy to have come upon their store/website. I live in Australia and was left speechless when my order arrived 2 days later, I don't know how they achieved it but well done. Affordable postage fees are a bonus as well. Then you have the easy navigation around the website, photos of stock descriptions brilliant. The range is endless with all variations [colours & nibs] available. The prices are more than reasonable too. A pen I've been interested in costs $55au Appelboom are selling the exact same pen $30au. I can honestly say that as long as they will have me I'm a customer for life. Highly recommend Appelboom.
They did not have one item in stock, so they sent me an email about it, that it should arrive in 1-2 weeks. 1-2 weeks later I received it in the mail. A very nice service.
Excellent service. The pen was quickly and securely delivered. Good value and Joost was very helpful. Biscuits included with pen!
I’m in Canada and have ordered from Appelboom several times. They are quick to respond to questions and are very helpful. Packages arrive beautifully wrapped and well packaged. I would and have recommended them.
The store has a wide variety of high-quality pens. The seller is very careful with delivery.
Picked up a TWSBI pen from Appelboom and the whole experience was great. They’ve got a fantastic range of stationery, and this pen was even 10% cheaper than on Amazon. Shipping was quick, the service super friendly, and the packaging done with real care. Absolutely recommend buying from them.
Packaging was really nice, pen works flawlessly, but the tariffs and broker fees on top of that makes it a bad choice for US buyers to use this vendor.
Completely horrible experience and they are quick to ditch a good experience with you to save a few bucks. Also a real pain to deal with.
I ordered a bottle of ink that is unavailable here. It arrived safely and intact. I was concerned it would arrive broken, but it did not, as the packaging was great. The items arrived on time, too, from across the other side of the world. It is always a pleasure dealing with this company.
I recently bought a Leonardo Momento Zero Grande 2.0 that I had been coveting for quite some time. There was a slight delay in shipping because the product was not in stock, but it was ultimately delivered in exactly as much time as they said it would take when I placed the order. I love my pen, but the best part of my purchasing experience was that my pen was gift-wrapped in beautiful paper (and there were two stroopwafles inside the box) which was a lovely touch. It genuinely made the whole experience of getting a new pen that much more enjoyable and I appreciated the thoughtfulness of going the extra step. Appelboom has a customer for life.
I was very reluctant to buy a fountain pen on the Internet, as in my head it is not a simple purchase that comes with a ritual of trying the pen to choose the one that fits best. The market has changed, , however, the offer in traditional stores is limited to "classical" brands, while little-known or newly founded pen manufacturers sell their products exclusively online. Being highly motivated to expand my collection, I turned to Appelboom (the site's name is advertised on a page with pen reviews). Recently, I bought my fourth pen on the site, which means it successfully overcame my prejudices. The service is perfect and extremely responsive: you get answers to your questions almost instantly, the parcel delivery is tracked. Appelboom also provides fast, efficient warranty service (one of my newly bought pens leaked!). I should add that at Appelboom, you can quickly get pens repaired — I have actually managed to bring two pens back to life that way. I can assure you that the Appelboom website is trustworthy!
I’ve placed multiple fountain pen orders with Appelboom, and every experience has been outstanding. It’s truly one of the best online stores in the fountain pen world. The website is clear, informative, and easy to navigate. Stock status is communicated transparently - items are marked “in stock” when available, and if not, you’re given an estimated restock time or invited to request an ETA. In my experience, their turnaround time has consistently been faster than promised. I also ordered a nib grinding service from their nibmeister and couldn’t be happier. The result is exceptional, couldn't wish for better. Customer service is remarkably responsive, even on weekends, which is rare and very much appreciated. And the packaging - every delivery feels like opening a carefully prepared gift. Rather than repeating all the praise already out there, I’ll simply say this: The Team Joost Appelboom has my full respect. Shops like this have played a huge role in building and supporting the global fountain pen community - educating enthusiasts, curating quality products, and truly understanding our needs. In an era dominated by large, impersonal marketplaces, it’s more important than ever to appreciate and support dedicated retailers like Appelboom.
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