Appelboom (appelboom.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the extremely careful packaging, noting that their valuable products always arrive safely, securely, and in pristine condition. Buyers also appreciate the wonderful customer service, very helpful communication, and delightful extra touches like beautiful gift-wrapping and sweet treats included in the boxes. Some reviewers were not happy with the overall communication and handling of specific orders, mentioning unexpected charges or difficulties when trying to resolve issues. Others felt that communication regarding delivery times could sometimes be improved significantly when facing unexpected shipping delays.
Auto-generated from all reviews of this business. For reference only.Appelboom Pennen for me stands for excellent service, excellent communication and yes, lots of beautiful fountain pens! 😉 I bought several pens at Appelboom, will continue to do so. I am a happy customer and can highly recommend this pen store
I've found Appelboom to be exceptionally responsive. Each time I sent an e-mail to their staff, I received a response on the same day. Their communication was clear, concise and error-free. When I received the shipment, I was impressed with how carefully the product was packaged. Every step of the process was conducted with skill and pride.
I had a Visconti Crystal Dream and asked if Appelboom could tune it for me, so I could be happy with the nib. I sent it in, and they corrected all of the problems! Above and beyond!
My order was shipped very fast! I've ordered the same pen twice, by mistake, and i called Appelboom and they were very kind and accomodating, and agreed to exchange one od the pens with another one i wanted (same price). Thank you veey much! I also appreciate the good prices and variety of brands (Van Dieman's and Troublemaker are here, please also bring Vinta!)
I easily found the item (Pelikan nib unit) I was looking for on Appelboom's website and it was delivered very quickly to Canada. The BB nib is very smooth and writing with it is a pleasure. Terrific service and nib.
The communication was brilliant as was the service. They checked my pen to ensure it was perfect and the dispatch was very quick, 24 hours from them to Manchester. Will definitely buy again
The pen I ordered was packaged with care and attention to detail, which added to the luxury experience. Great web site, selection, and pricing. Appelboom provided an enjoyable buying experience!
Someone had ordered a Christmas gift from Appelboom for me, which I really relied on. I had one of the hardest years in my life, and really needed that bit of a Christmas joy. But no, instead although you sold items that were *in stock* you let them wait for weeks, and only after they contact you, you mention that you are stil waiting for the items to arrive to you because they were not in stock?! What kind of practices are these? Seriously, this is so immoral, you take people's money making them believe the items are in stock and don't even inform them about this and just let them wait. Companies like yours shouldn't exist. Just imagine that your customer service is so bad it actually affects other people's lives. You are infamous for this, and yet absolutely nothing has changed.
Fast shipping even to US. Great pen and communicative service.
This is a magnificent pen store with an immense supply of various pens. Appleboom ships fast. It is always a pleasure to do business with them.
Appelboom, a renowned provider of exquisite writing instruments, has captivated a global audience of fountain pen enthusiasts and aficionados. Their remarkable offerings, coupled with their expertise and connections to the fountain pen community, have garnered them a loyal following. What also sets Appelboom apart is the owner’s exceptional level of personalized care and attention. Shopping at this remarkable online retailer has been an absolute delight. From the seamless order process to the efficient shipping and delivery, every aspect of the experience has been impeccable. I’ve already placed my second order and can’t wait to explore more of their incredible products.
I've treated myself with a Diplomat Aero Oxyd Brass for the Fountain Pen Day, and decided to buy it from Appelboom in Europe as the prices were definitely interesting, and they were also selling Diamine inks (took Salamander). I must say I've had a wonderful experience with them: while the pen was out of stock (no issue, they indicated on the website that I would need to wait for 5 to 9 business days, so I wasn't that surprised), they took care of informing me on the situation, and dispatched the pen as soon as they received it. And when it arrived, it was packed in a nice rigid green cardboard box, which enclosed the Diplomat pen box, wrapped up in beautiful gift paper, the ink bottle, solidly protected, and a few honey biscuits coming from the Netherlands. I'm super happy to use my pen with the Diamine ink I got, yet I must say what won my heart was the quality of the service and packaging by Appelboom, and the care they took to keep me updated. It has made the whole experience very special, I would say Christmas like.
I’ve had consistently excellent experiences with Appelboom. I’ve purchased Montblanc, Pelikan, and Visconti pens from them, always with their outstanding nib-tuning service, and every pen they’ve delivered has been an absolute keeper. I highly recommend Appelboom—especially if you’re buying a fountain pen as a gift and want to ensure everything is perfect.
The shipping charges are very expensive, $32.23. Then I received a notification that I owed even more before they would deliver my package, $38.97! Buyer beware.
Wow. Simply wow! This is how you do well by your customers. The shipment was prompt. It was carefully and expertly packaged. There were even a couple of small treats included. How thoughtful! The products themselves were great and at a nice value. The only downside was the new import fees. Oh well. Not their fault.
Great overall experience! Nice and professional, would recommend to anyone and will buy again, thank you.
I made a purchase of two pens due to availability and price listed on the website. It turned out that one of the pen nibs was not available and wouldn't be for a couple of weeks, but I contacted Appelboom and they quickly responded, providing other options. Then, once a decision was made, they packaged everything up and shipped it immediately. The pens arrived in secure packaging and quickly. I will happily buy from Appelboom again.
Fast Delivery with DHL. Great customer service. Joost and his team really go the extra mile. Can't commend them highly enough.
This was my first time ordering a pen from Appelboom and I have to say that the service exceeded my expectations. Delivery was within the timeframe established, the gift wrapping on the box was a delightful surprise but the best thing of all was the peace-of-mind that comes with the complimentary tuning and smoothing that the company provides. It made me confident that the pen I would receive would perform beautifully from Day 1.
Stilo&Stile
LiberNovo
Japan Avenue4.6
ReloRelay Services
Whybuy4.1
Foundry and Brick Residential Management
CW Outlet & Supplies4.7
KC Cash Real Estate100 reviews matching
