Appelboom (appelboom.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-05.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the extremely careful packaging, noting that their valuable products always arrive safely, securely, and in pristine condition. Buyers also appreciate the wonderful customer service, very helpful communication, and delightful extra touches like beautiful gift-wrapping and sweet treats included in the boxes.
Some reviewers were not happy with the overall communication and handling of specific orders, mentioning unexpected charges or difficulties when trying to resolve issues. Others felt that communication regarding delivery times could sometimes be improved significantly when facing unexpected shipping delays.
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Impeccable service and true fountain pen expertise
I've purchased from Appelboom several times, and their customer service has always been excellent. They respond quickly, kindly, and—most importantly—with deep knowledge of the world of fountain pens.
One of the greatest added values Appelboom offers is their nib tuning service. If a fountain pen is already a piece of craftsmanship, a custom-tuned nib takes the writing experience to an entirely new level. You can tell the nibmeister not only has great technical skill but also a special sensitivity to adjust the flow, smoothness, and line to your personal preferences. It’s an art in itself.
I highly recommend Appelboom, especially to those who are not just looking to buy a pen, but to enjoy a truly tailored writing experience.
My little Kaweco Toyama Teal arrived promptly and is even prettier in real life. Nice smooth medium nib, and I couldn't be happier with both shopping experience and shipping.
I have just bought a very special, rare fountain pen
I have just bought very special, premium writing instruments from Appelboom through the E-shop. First of all the web pages are informative, containing excellent photographs of each pen. The selection of premium pen brands is one of the largest I have come across, as a long time pen collector. Browsing the Appelboom pages is worthwhile. The fullfillment of the order is best in class. What one would expect today from a top player in its field of business. Overall Appelboom is a must adress for every serious pen collector.
Super fast delivery and the items were very securely and lovingly packaged. Even a query from me was answered very quickly and kindly. I am super satisfied with the entire purchasing experience and very happy with my new writing instrument and the ink.
Appelboom is to be very trusted for a number of reasons.
1. I always get what I ordered.
2. I receive my orders very promptly.
3. Their prices are competitive if not lower than many competitors.
4. They carry a large selection of products to select from.
5. They are a pleasure to work with.
6. They are helpful and trustworthy.
I could go on but I hope pen collectors and enthusiasts can figure out just about every other positive to add to my list.
I can’t recommend Appelboom enough. I have now bought six pens from them. The pens are all of the highest quality but even more impressive is Appelboom's courtesy and care. They have been quick to respond to all of my questions and the pens were sent immediately upon being ordered. Everything arrived safely and beautifully packaged. Appelboom is now my go to for all things related to writing. Thank you.
It is always a pleasure ordering pens from Appelboom! They are always courteous and send out pens as soon as practicable! They are my first choice when buying pens and accessories! Their nib work and engraving are top notch as well! Appelboom’s dedication to the pen community is noteworthy and much appreciated
The ordering process was nice and smooth. The package arrived intact and the items in it were packed very neatly. After I contacted the shop, they replied very quickly. When buying from Appelboom, one can truly see how much they respect their clients and how they value quality.
I highly recommend choosing Appelboom as a reliable and high-quality option when considering buying a fountain pen or a related product like ink, paper, etc.
I had the best experience today at the German Pen Show in Hamburg. I bought two beautiful Dominant Industry inks and had a really nice chat. Thank you guys for making me very happy today!
I wanted a new fountain pen in order to try an oblique medium nib. The pen I chose from Appelboom's site was in stock but not with that nib size, so I sent photos of me holding a pen, and Mr. Joost Appelboom had their nib specialist, Anabelle Hiller, grind the nib to the size I wanted, adjusting it uniquely for how I hold my pen. The wait for this service was approximately two weeks. Appelboom sent me tracking, and once the pen left Holland it arrived to the U.S.A. in a few days, beautifully boxed and wrapped. After writing a few sentences it became my favorite; I have dreamed of a pen like this.
I have not found any other pen seller with their own nib master for customizing pens. Appelboom also offers their nib master’s service for free to “Tune & Smooth” the nibs of many fountain pens they sell. It’s a choice one makes at checkout. The pen I bought would have cost me substantially more in the USA. I was impressed that the director and owner of the company himself, Mr. Joost Appelboom, e-mailed me back and forth to help me get the nib I wanted. I like to purchase from a company with a passion for its own product, and this is evident in Joost’s many pen videos. I like watching him interview pen specialists from all over the world on his YouTube channel, “Appelboom Pennen.”
I looked online at many pen sellers. Appelboom stood out as the best choice because of its large selection, its nib-customizing service, its excellent prices and reputation, its newsletter, its website’s helpful information sections, as well as Joost Appelboom’s well known presence in the international pen community. My experience with Appelboom has been superb, and I recommend this company heartily.
Great pricing on a grail pen. Ultra fast shipping, it arrived to my door in California in three days. Will happily purchase from Appleboom in the future
Very fast and very good service.
Visconti Homo Sapiens Chiantishire rollerball
Questions about additional information concerning the pen were quickly answered. Shipping and delivery was super fast...
I have placed two recent orders for Pilot pens.
Both were shipped securey and elegantly wrapped.
The pens were in perfect shape, the deliveries prompt.
Summary: good prices, excellent service.
Will be buing aain.
First order but most definitely wont be the last, the pen I wanted was out of stock and I'd requested nib work/check done prior. Was communicated with and warned of 3 week delay, in end was only two week and shipment to UK was super-quick and fully informed by both DHL and Appelboom at every stage the package details and whereabouts until it arrived at my door.
Pen was beautiful but most importantly the nib was super super smooth and lovely and juicy wet as the broad nib should be, The ink left in the pens converter enabled me to do a very quick check before those last drops ran out.
Ink was so nice I emailed and asked what the ink was not expecting a response till post the weekend.. Amazed that the director responded that evening with the ink details.. above and beyond Appelboom.
I've not even needed to mention the two mini-stroopwaffels placed in the box.
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