Online ordering
Ease of website.
Artssus (artssus.com) has a 3.1 out of 5 rating on OK.one, based on 486 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 41% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.
Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the easy ordering process and find the website simple to navigate. Many buyers love the attractive designs, bold colors, and wide variety of available apparel options. People frequently mention that browsing the store is an engaging activity thanks to the inspiring visuals. However, some customers also noted that the delivered items were made of synthetic polyester rather than cotton. Others experienced issues with sizing discrepancies and disappointing fabric quality. Furthermore, a few people mentioned that shipping took longer than expected and customer support was unhelpful when handling returns.
Auto-generated from all reviews of this business. For reference only.Ease of website.
I ordered two 'knitted' items which cost nearly £100. I received low-grade polyester-unwearable-cheap-looking-unfit for purpose rags! I was given a returns address and hoped for a full refund. I spent £34.50 for Royal Mail International Tracked & Signed; the package arrived in China in March 2025. Three months later, on 25 June 2025, I was shocked when the postman handed the package to me!!! I can only assume that the Seller refused to receive it, so it was returned to sender. My attempt to get Paypal involved in this matter via their Resolution Centre failed because of their 30-day timeframe limit. This is despite the fact that Paypal encourages the buyer and seller to resolve matter before raising the issue with them! PLEASE NOTE: If you believe that you have been scammed, I would suggest that you speak with your bank's Fraud Department as soon as possible. You may stand a better chance of recovering your money.
The ordering was easy but my shirt is the wrong size. I need to change it to XL not small and I'm not getting any response.
Ordered hoodie in march very cheap looking didn't fit sent it back recorded delivery never got a refund sent multiple emails no reply this site is a total scam nothing but thief's should be shut down because there just stealing people's money
Easy to order with measurements for sizes on the page
Total scam nothing like the AI pictures. These other reviews must be fake. I got products eventually, absolutely the worst attempt at clothing I've experienced. DON'T BUY
Not wool sweat top hoody What a joke 🤣
Easy ordering process
Just liked the product.
Complete scam and rubbish products, I order viking trousers and shirt from this company because on photos looks amazing, I received 2 days ago the items and for my surprised, is completely rubbish and nothing what shows online. Avoid don't spend money for rubbish products. I'm so angry about this scammers. One star is good for them supposedly we alow give 0 stars for this scammers, take your money and give you complete trash. 🤬
It was extremely easy to complete my order except for the amount of seriously nice items to choose from.
I thought the website was clear and easy to navigate, the pictures of the products were obviously filtered but were relatively high definition. The size guide seems quite specific and well laid out and the product details are quite thorough. I would have given five stars if there were more photos of the products from different angles, there was less ‘photo shopping’ and the zoom feature didn’t clip out so much.
Not quite the shirt I ordered. The long sleeve dachshund T-shirt did arrive from China. Didn't realize it is a Chinese Co. because the website says it's based in Latvia & celebrates artists. When I received tracking info. it was coming directly from China. It's very poor quality material for the price. I think I'll only wear it to clean the house.
It is not worth a star believe me! My order came today and I wish I had checked trustpilot before I ordered. The quality of goods is very very poor nothing like the pictures on website. Sizes are all over the place not one garment is the same size. Cheap printed t shirts where designs have been stolen from original pictures. All my products went to charity shop but I doubt they will get much for of the items I have given. Tried contacting the company but they hopeless. Cost me more to send the items back than the true value of the goods. DO NOT BUY FROM THIS COMPANY THEY ARE CHINESE FRAUDSTERS!!
Unbelievable products to choose from I will return
First time I have ordered with this store. Online experience was great and went well.
If I could give this company less stars I would . After receiving a piece of garbage product they made me go back and forth with them for weeks before ultimately asking would I “ mind “ taking a coupon and not returning the cheaply made and damaged product. Be warned this is Chinese junk and you will not get your money back if there is an issue . Also they are reproducing copyrighted work from other artists .
There were a lot of styles at significant discount. The dress I chose, I chose because u could buy it in quite a large size. The design (daschunds of which I own one) . The dress purchased is simple and effective. I would have liked a style with short sleeves and with a choice of coloured backgrounds. I was sent a dress with a green background. I was asking for blue. I gave to my friend who is several sizes smaller, so would dispute the sizing as not being true to European sizes.
486 reviews matching