ATLANL is an online shopping platform that strives to design cool, comfy, and chic shirts.Our mission: Every Day Is A Holiday!
Written by the business, not verified by us.
Is Atlanl legit?
Atlanl (atlanl.com) has a 4.4 out of 5 rating on OK.one, based on 276 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the fantastic fabric quality, vibrant colors, and lightweight materials that make the clothing exceptionally comfortable for daily wear and warm weather. Shoppers also highlight the fast delivery times and the helpful support team that consistently responds quickly to questions or order updates.
Though some customers noted challenges with sizing, mentioning that items can run a bit small and require careful attention during ordering. A few other people also felt that return policies lack free options, noting that they had to pay shipping fees for replacement items.
Auto-generated from all reviews of this business. For reference only.
Both shirts I ordered had issues. The buttons didn’t line up and one side was longer than the other. When I requested a refund, my options were to pay $30 to send it back to China or accept a partial refund. After 10 emails back and forth I settled for a 50% refund instead of disputing it with my bank. I also found the exact designs at a US based store, so these were definitely knock offs. Terrible experience.
Reply from Atlanl2024-05-13
Hi Glenn,
I'm truly sorry to hear about your disappointing experience. It's understandable that encountering issues with the shirts and then facing difficulties in obtaining a refund would be frustrating. We aim to provide quality products and excellent service, and it's disheartening to hear that we fell short of your expectations in this instance.
Regarding the issues with the shirts and the refund process, I apologize for any inconvenience and frustration this may have caused you. Your feedback is incredibly valuable, and we will use it to improve our processes and better serve our customers in the future.
If there's anything specific we can do to make things right for you or address any remaining concerns, please don't hesitate to reach out to us directly. We value your feedback and appreciate the opportunity to rectify this situation.
Kind regards
Atlanl Team Website: atlanl.com
Contact Email: [email protected]
The shirt arrived 45 days later, I paid for regular shipping but 45 days? The shirt feels a little cheap, won't recommend if I could I would return it, but probably it will take 45 days to get my money back.
Reply from Atlanl2024-05-13
Hi Rafael,
I'm sorry to hear about your experience with the delayed delivery and the dissatisfaction with the quality of the shirt. Shipping delays can indeed be frustrating, especially when you're expecting a quicker delivery.
Regarding the quality of the shirt, we strive to provide products that meet our customers' expectations, and it's disappointing to hear that this wasn't the case for you. If you're considering returning the shirt, I recommend reaching out to customer service team to inquire about return policy and process.
If you need any further assistance or have any questions, feel free to reach out. We're here to help!
Kind regards
Atlanl Team Website: atlanl.com
Contact Email: [email protected]
Terrible. 3 shirts all XL. One fit great, one was a little small, and the last one wasn’t even close. No option to return them. Could either PAY to replace the shirts or get a 20% discount. Days of emails back and forth to even get to that point. I’ll never again use this fraud website
Reply from Atlanl2024-05-13
Hi Taylor,
We're truly sorry to hear about your experience. We understand the frustration of receiving items that don't meet expectations. Our aim is always to provide high-quality products and excellent service. We apologize for the inconvenience caused by the sizing discrepancies and the difficulty in resolving the issue promptly. Your feedback is invaluable to us, and we'll use it to improve our processes and ensure better experiences for all our customers in the future. If there's anything we can do to make this right for you, please don't hesitate to reach out to us directly.
Kind regards
Atlanl Team Website: atlanl.com
Contact Email: [email protected]
Responsive customer service! They were very good about helping with an exchange when one of the three shirts I ordered did not fit. Two out of three shirts fit exactly as expected (2XL), the other one of the same size was far too small (fit more like an XL or even L). But they quickly arranged for a replacement. The shirts are nice quality and comfortable material.
Reply from Atlanl2024-05-13
Hi Kevin,
Thank you for sharing your experience with us! We're glad to hear that you found our customer service team responsive and helpful in arranging an exchange for the shirt that didn't fit properly.
We apologize for the inconvenience caused by the sizing discrepancy with one of the shirts, but we're pleased that we could quickly arrange for a replacement to ensure your satisfaction.
If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your support and hope you continue to enjoy your shirts!
Service and response was great when I had an issue with an order. Some shirts I liked didn't have the size for me so inventory could be improved. Overall, shirt quality is good, fit is right so my size, sleeves and length are perfect. Light weight fabric shirt does wrinkle quite a lot after washing, so be prepared to steam or iron after drying.
Reply from Atlanl2024-05-13
Hi Sam,
Thank you for your feedback! We're glad to hear that you had a positive experience with our service and response when addressing your order issue. We appreciate your suggestion regarding inventory improvement, and we'll take it into consideration to better serve you and other customers in the future.
It's great to know that you're satisfied with the quality and fit of our shirts. Your insight about the lightweight fabric wrinkling after washing is valuable, and we'll keep this in mind for future product developments. If you have any further questions or need assistance, please feel free to reach out to us. We're here to help!
I was able to re-order a different size shirt after writing customer service. It took two inquires, but they helped get the right size men's large cherry print shirt, which I really like.
Reply from Atlanl2024-05-13
Hi Steve,
We're glad to hear that our customer service team was able to assist you in getting the right size for your cherry print shirt! We apologize for any inconvenience caused by the initial sizing issue, but we're pleased that we could resolve it for you. Your satisfaction is important to us, and we're delighted to know that you really like the shirt. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for your support, and we look forward to serving you again!
IF YOU LIKE FLUSHING YOUR MONEY DOWN THE TOILET, THIS IS THE PLACE FOR YOU
EDIT: They emailed me 4 times begging me to take my review down in exchange for a full refund. They are also: Jogal, Vatpave, and Xi Peng.
This company is a scam website - worse than TEMU quality. Their high reviews must have been bought. My issue is still unresolved.
I bought multiple shirts from them:
-The quality is that of a see through trash bag
-Four of them have the labels of different companies on them
-Super thin material
-Printing is poop quality
-I'd rather poke holes in a trash bag and wear that instead of wearing these shirts
In trying to return these, they offered the following:
-To sell me more shirts for paying the shipping cost of $30. Seriously?
-Send me more shirts of better quality (BS)
-Send me the same number of shirts again
-A 50% refund.
After multiple emails they agreed to an 80% refund. They only sent a portion of that stating it was less due to me using a discount code. That was not what was agreed upon at all. They will try to rip you off and make more money from you any way they can.
Reply from Atlanl2024-05-13
Hi Aaron,
I'm really sorry to hear about your experience. It sounds incredibly frustrating and disappointing. We definitely understand the importance of quality and transparency in the products we offer, and it's disheartening to hear that we fell short of your expectations in these regards.
Regarding your refund, it's unacceptable that there was a discrepancy between what was agreed upon and what was actually processed. We apologize for any confusion or inconvenience this may have caused you.
Please know that we take feedback like yours very seriously, and we're committed to addressing these issues and improving our processes to ensure a better experience for all our customers moving forward.
If there's anything specific we can do to make things right for you, or if you have any further concerns, please don't hesitate to reach out to us directly. We value your feedback and appreciate the opportunity to resolve this matter to your satisfaction.
Kind regards
Atlanl Team Website: atlanl.com
Contact Email: [email protected]
I couldn’t even get the products I wanted delivered. After trying the first order, they cancelled my order. “High fraud risk” that’s strange because my credit cards were charged. I tried two cc’s first, then they asked me to try pay pal. Which I did. All good as far as the credit card companies were concerned. Anyway, after 6 attempts, and a call to my credit card company, I gave up.
BUT… I tried my wife’s credit card and voila! A good one. They accepted the order. Then I get an email saying that they couldn’t deliver my order. Not to my Canadian address and not to my American address either! DHL not able to deliver to either location is preposterous. Anyway, they seem to be just some person behind an email and a print button in some Chinese warehouse. No 1-800 number, no chain of command. Garbage. If they sent the shirts, I’d burn em at this point.
Reply from Atlanl2024-03-15
We apologize for the frustration and inconvenience you experienced with your order. We take customer feedback seriously and strive to address any issues promptly.
We regret that your orders were canceled due to perceived high fraud risk. Our priority is to maintain security measures to protect both our customers and our business from fraudulent activities. We understand the inconvenience caused by multiple attempts to process payment, and we apologize for any confusion or difficulty you encountered.
Regarding the delivery issues, we understand your disappointment with the inability to deliver to both your Canadian and American addresses. We rely on reputable courier services such as DHL for international shipments, and it's concerning to hear about the delivery challenges you faced. We will investigate this matter further to ensure a smoother experience for our customers in the future.
As for communication channels, we apologize if you found it lacking. We are committed to improving our customer support and have taken your feedback into account to enhance our services.
We sincerely regret any negative impression you may have of our company. Your satisfaction is important to us, and we would like to make things right. Please reach out to us directly so that we can assist you with resolving this matter to your satisfaction.
Thank you for bringing these issues to our attention, and we appreciate your understanding.
Best regards,
This company is not great. They don't offer free returns or exchanges for the wrong size. They just tell you to buy another shirt and give you a discount. Either way, the fabric on their shirts is not great so this went straight to Goodwill. Mine was order #10859 back in 2021 - the first thing I bought off Instagram. They responded, "According to our return and exchange policy, returning is at your own expense. And it may take a long time because only when we receive the shirts you send back will we deliver the new shirts to you. In order to avoid your return shipping costs, we provide you with a discount code, you can use this code to buy any short-sleeved shirt,
We only charge $6 for each short-sleeved shirt. You can keep the previous shirt and give it to a suitable friend."
I was not interested in spending more money based on the quality of the product and the time it took to receive it.
Reply from Atlanl2024-02-26
According to our chat history, your order is for 2021. We have provided a solution and you have accepted it. Since your order has exceeded the processing period, we currently do not support returns. I hope you can understand.
I hope you can reply to us in time next time you have any issues to our order, and we will help you solve it in time, thank you.
Compromised my debit card. Within 15min charges were being made in Europe.
Update: Atlanl.com been emailing me asking me to delete my review. For whatever reason this web site sent a red flag to my Credit Union and in return shut down my debit carb. Why ? Not sure if it’s credit Union they doesn’t like what their system is seeing or web site. Although if you pull up reviews on TrustPilot they do get good reviews. I’m giving Atlantic the benefit of doubt.
Reply from Atlanl2023-12-12
We have confirmed with the bank that the order you paid failed to pay because the card issuer does not trust it. The bank is calling you to verify that it was paid in person to avoid fraud.
And we are a US website, there is no fraud on our website, please note.
The shirts look good and are a fair value for the price. Just a heads up- every shirt has its own unique blend (cotton/linen and/or viscous) and I don’t think the website details this. They feel pretty good tho.
My one issue was that their return policy is a bit misleading. Instead of sending back one of the shirts for a full refund, they were only going to give me a partial refund so that I didn’t have to send the shirt back and pay for foreign mailer fees. However, the customer service was really helpful and sent me another shirt completely free. Even let me keep the one I didn’t want anymore. That, and some of the international shipping was a bit tricky but it all worked out great.
Would probably buy from this company again.
Reply from Atlanl2023-11-02
We are very glad that you are satisfied with our shirts and services. We will continue to improve our return policy and look forward to your continued purchase. If you have any subsequent questions, you can contact our customer service to solve them.😊
Hi, I ordered 9 shirts from Atlanl. One of the shirts was out of stock so Maggie from customer service emailed me the following day saying the shirt was out of stock. I responded with a different shirt so Maggie responded promptly saying the new shirt I wanted would be included with my order. I received the delivery and everything was there that I ordered so I'm one happy customer. Thanks Taj
Reply from Atlanl2023-10-08
We are very happy that you are satisfied with our service and shirts. We will continue to maintain it. If you have any questions, you can contact our customer service to solve them.😊
I should have known better, but one design looked exactly like one I’d just seen on someone, and for some reason that kept me from doing my due diligence. DON’T. ORDER. FROM CHINA!!
I got several shirts for my husband. They were on sale. Stupid!!! The quality was TERRIBLE. Most were supposed to be “soft, breathable cotton blend.”
They are not soft. They are not cotton. They are definitely not breathable. Most of them feel like parachute material - a horrible plastic feel. Two of them did feel like cotton, actually….a very rough kind like Medieval monks used to wear. Only wear it if you don’t mind having your nipples rubbed off. One was rayon, the only one we were willing to keep.
And you can’t return them, of course. They will offer you a partial, minuscule refund and a few new shirts as compensation. More of this trash?! I don’t even want the originals! “Give them to friends and family,” they suggest. Ha! I’d be embarrassed!
I can’t help but wonder if the positive reviews here are fake. No one in this country has worn fabric this horrendous since the 70s.
PS. When I threatened to post bad reviews, suddenly customer service was VERY responsive and offering me higher and higher refund amounts. Maybe that accounts for the low number of poor reviews? I decided to let the money go and warn people. This company does NOT deserve the high ratings it enjoys.
Reply from Atlanl2023-09-26
We are sorry that our shirts and customer service did not satisfy you this time. We will check and improve the shirts you are not satisfied with. In fact, our intention is to provide you with free shirts as compensation, because we still have many good shirts, maybe you will like our other styles of shirts, even if you are really not satisfied, we will still provide you with a reasonable solution in the end.
Sorry again for not satisfying you, we will continue to improve, have a good day
😊
This was the worst retail experience I have ever took part in. I never received the shirts I ordered back in May 2023 (Now August) as they couldnt ship to my house for some reason (standard residential address). When I asked if this could be rerouted to a new address, I was told to figure it out myself. After pleading with "customer service" to assist with sending to a new address, they agreed.... then proceeded to send the package to the original address in which they were not able to deliver to. 0 care and 0 customer service provided as I've had to repeat most of the things I state in email, again on the following email. Avoid this company - 0/10.
Oh and the shirts are trash quality on top of it
Reply from Atlanl2023-09-12
We are sorry that we did not bring you a good shopping experience. We have reissued it to you in time. According to our email records, you have also received it. We have also proposed a compensation plan. We hope you can check the email.
If you have any subsequent questions, you can contact our customer service to solve them.
Have a good day😊
Great shirts. Soft, light, and flexible. Returns are at your own expense, but they will work with you if you aren’t satisfied with your order to find a compromise.
Reply from Atlanl2023-07-14
We are very happy that you are satisfied with our service, and we will continue to maintain it, thank you for your support, and have a good day😆
Buyer beware! Ordered and only one of nine items arrived blamed it on carrier. After months of back forth this is response from Atlanl.
Okay, after the pants are returned to the overseas warehouse, we will arrange to resend it to you, please wait patiently for a while.
Regarding the 3 orders that were not received before, we verified with the logistics provider that your package has been successfully delivered, and the logistics also showed that the delivery was successful. As we said before we will definitely give you a claim or free reissue if we lose your package, however, both the logistics provider's investigation and the logistics information show that the package has been delivered successfully, also we have emailed you the shipping and arrival information for each order, in general we have completed the entire order process and we Have fulfilled the obligation of the entire order, the order time is relatively long from now, normally it is not within our acceptance range so after reconfirming that this does not belong to the scope of free reissue, hope you can understand.
Since you are our old customer, we have been trying our best to solve your problem, but it is too costly for us to resend 3 orders for free, if you still want to reissue it, we may need you to bear a certain cost. We will also apply to the leader for a preferential price. This is the best we can do at the moment, hope you can understand, thank you.
Reply from Atlanl2023-03-30
Hi Michael,
We're sorry to hear that there was a problem with your order. However, we would like to clarify that your order was shipped in time for November and we did not receive any notification from you of non-delivery until February. After learning about the problem, we conducted an investigation as soon as possible and found that your package was properly delivered.
We understand the frustration of not receiving an order, and we have taken steps to ensure our delivery process is as smooth and efficient as possible. We kindly ask you to ensure the accuracy of your delivery information when placing future orders to avoid any delays.
Thank you for taking the time to share your experience and we hope to have the opportunity to serve you better in the future.
Picked a shirt for Christmas party. Specifically chose this company based on shipping dates. Shipping dates were not even close. I had no idea the shirt was coming from China and would take a month. Very disappointing.
Reply from Atlanl2023-02-23
Hi Holly,
Sorry your Christmas shirt didn't arrive in time, but we've refunded the expedited shipping cost, did you get it? Could you please help to delete the bad review?
I accidentally laundered this shirt wrong to where it shrank. Atlanl worked with me on this and sent me a new shirt with only the cost of shipping so I could still have a good experience. I don’t love the fit and feel of this shirt, but it’s better than I expected. It is quite breathable and has cool colors. It’s pretty well made for the price.
Reply from Atlanl2022-12-02
Hi,
Thank you very much for ordering our products, so glad that our products and services satisfy you.
Looking forward to your reorder.
Have a great day!
Kind regards
Atlanl Team
Website: atlanl.com
Contact Email: [email protected]
Purchased the mens white w/black leopard print short sleeve button down shirt. Very cool, I’m happy with the shirt.
Reply from Atlanl2022-12-02
Hi,
Thank you very much for ordering our product, so glad that our shirt satisfy you.
Looking forward to your reorder.
Have a great day!
Kind regards
Atlanl Team
Website: atlanl.com
Contact Email: [email protected]
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