Easy and quick to complete transaction.
Ease of use.
About Auto Europe US
Data updated- Website
- autoeurope.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 53 reviews
- Replies to negative
- 0% (0/41)
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About this business
Auto Europe has been helping travelers find the best car rental rates around the world for over 70 years. In addition to standard car rentals, we also offer sports and luxury car rentals, van rentals, short term European leases.
Written by the business, not verified by us.Is Auto Europe US legit?
Auto Europe US (autoeurope.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 78% of reviews are 4 stars or higher and 19% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service, Refund. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently mention that the reservation process is remarkably smooth, efficient, and very straightforward to complete across various international travel destinations. Many people strongly appreciate the transparent booking fees, reasonable overall costs, and competitive daily rates available when securing their vehicle rentals. However, some customers also noted frustrating challenges regarding slow customer support response times, limited availability, and unhelpful assistance from partner rental agencies during trips. Some reviewers experienced unexpected additional expenses, mandatory insurance charges on site, and significant difficulties when attempting to secure refunds or resolve frustrating billing disputes.
Auto-generated from all reviews of this business. For reference only.What people say
So easy
So easy. Great price.
Easy to read all the information on…
Easy to read all the information on which to base my selection from the many vehicles offered.
Nothing special in services.
Fast and safe transaction.
Very easy
This was very easy and reasonable for a Fully secure car
Easy to book!
Excellent quote and booking portal
The portal was quick and efficient. Welcome change from all other portals I was looking at for car rentals.
All terms and conditions were clear
All terms and conditions were clear. I liked the selection of cars available at the price point.
Thanks
Fast, efficient and good value
One way rental
rental matrix and options for pickup and drop offs very helpful
Auto Europe fails to cover damage as promised
I booked a rental through Auto Europe from Chile, selecting the “Zero Excess” policy to ensure full coverage and peace of mind. Unfortunately, the experience has been extremely disappointing and misleading. After returning the car with a broken window (minor glass damage), Sicily by Car — the local provider — charged my credit card over USD $2,400. When I filed a refund request through Auto Europe, they initially directed me to Car Hire Refunds, who confirmed that the Zero Excess policy applied and that I should be reimbursed. However, Auto Europe later claimed that glass and tire damage are not included in the Zero Excess coverage, even though these exclusions are not clearly stated in the voucher or booking terms at the time of reservation. Their justification rests on a clause buried in small print that contradicts the very idea of “Zero Excess”. Even more confusing, Sicily by Car confirmed in writing that Auto Europe was responsible for refunding this damage, and that such coverage was part of my broker policy. This entire experience shows that Auto Europe's "Zero Excess" offer is not transparent and potentially deceptive. Their communication was slow, inconsistent, and their customer support never provided a clear or fair resolution. I strongly advise against trusting Auto Europe’s “Zero Excess” policy unless you're prepared to fight a long, frustrating battle over what should have been covered from the start. The "Zero Excess" is not true!!!
Laura HintonUnited States · 5 reviews · Verified · Experienced 2025-07-24 ·
Good system overall
Good deals.
Luis VenitucciUnited States · 2 reviews · Verified · Experienced 2025-07-25 ·
The prices fluctuate quite often so I…
The prices fluctuate quite often so I am constantly checking. It is very easy to book a bar at a cheaper rate and then cancel the previous booking. Also, prices here and the availability of insurance make it the.most convenient.
The online experience was very easy.
Auto Europe makes it easy and offers…
Auto Europe makes it easy and offers great pricing!
Offered different insurance options
Offered different insurance options; Lower cost than from Car Rental directly
Don’t know yet.
Have used auto Europe and have always…
Have used auto Europe and have always been thrilled!!
Travel with Bob! (a series o me leading on a variety of tours. of my tours.y of age groups. trips - my
I have rented a car with a automatic steerage for the last 10 years when available in Germany out of Munich and have traveled throughout Bavaria and rest of numerous places further up. Have seen Passion Play '10...83...90...100...110...1220... was invited by Western Germany (Secretary of State (in 1984) to dialog with German educational leaders - over a period of 4 areas...Bonn ...Stuttgart... Munich and Berlin. Have led groups of young and old. Just last week three Germans came to see me at a meeting.
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