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Vehicles & Transportation

Auto Europe US

Claimed

200 reviews

4.0200 reviews
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About Auto Europe US

Data updated
Website
autoeurope.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
53 reviews
Replies to negative
0% (0/41)
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About this business

Auto Europe has been helping travelers find the best car rental rates around the world for over 70 years. In addition to standard car rentals, we also offer sports and luxury car rentals, van rentals, short term European leases.

Written by the business, not verified by us.

Is Auto Europe US legit?

Auto Europe US (autoeurope.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 78% of reviews are 4 stars or higher and 19% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service, Refund. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the reservation process is remarkably smooth, efficient, and very straightforward to complete across various international travel destinations. Many people strongly appreciate the transparent booking fees, reasonable overall costs, and competitive daily rates available when securing their vehicle rentals. However, some customers also noted frustrating challenges regarding slow customer support response times, limited availability, and unhelpful assistance from partner rental agencies during trips. Some reviewers experienced unexpected additional expenses, mandatory insurance charges on site, and significant difficulties when attempting to secure refunds or resolve frustrating billing disputes.

Auto-generated from all reviews of this business. For reference only.

What people say

A
AaronDeanUnited States · 1 review · Verified · Experienced 2025-07-21 ·

Good linkto international drivers…

The links to international drivers license was helpful. I could have been caught without it.

P
PATTYGILBERTUnited States · 1 review · Verified · Experienced 2025-07-21 ·

great phone service

Being older and not real good on booking on line, I was a little concerned about the grand total that I would be charged.....what thru me was the monies owned upon arriving and paying directly for returning car to a different city. So I called your number and the nicest young man answered and walked me thru all charges....and made sure I understood it all. Wish I had gotten his name so that he could be recognized for his great service.

F
FOYUCHOUnited States · 1 review · Verified · Experienced 2025-07-20 ·

Car rental international user experiences

It was easy and pleasant experience to use this web site to reserve my rental car.

G
GEORGELUCIUKCanada · 1 review · Verified · Experienced 2025-07-18 ·

App great

Easy app to use thank you

D
DavidBUnited States · 1 review · Verified · Experienced 2025-07-14 ·

Very intuitive web site

Very intuitive web site. So much less hassle than competitors.

S
StephanieMilanoUnited States · 2 reviews · Verified · Experienced 2025-07-15 ·

Understanding insurance was difficult…

Understanding insurance was difficult for me.

J
JamielleRankineUnited States · 2 reviews · Verified · Experienced 2025-07-12 ·

Easy and fast.

T
Thomas Samuels IiUnited States · 4 reviews · Verified · Experienced 2025-07-12 ·

It was easy navigate and found what I…

It was easy navigate and found what I need at reasonable price

J
JOHNBARBONEUnited States · 1 review · Verified · Experienced 2025-07-12 ·

Easy to order

M
MOHAMMED HASSAN MALFARRAJSaudi Arabia · 1 review · Verified · Experienced 2025-07-11 ·

GOOD PARIS

Great and fast service and always competitive prices Strong customer support Thank you

Matthew SzigetiUnited States · 2 reviews · Experienced 2025-06-16 ·

Unwilling to reimburse for rental car fiasco that made us change our vacation plans two days in a row

After our trip was inconvenienced by the car breaking down, Auto Europe was unwilling to provide any reimbursement. The car rental went smoothly and the rental company (Flexicar/Autonom) in Tirgu Mures accepted the voucher. On the Monday, June 16, we stopped to fill up mineral water at a spring near Bucin. When we went to start the car to continue driving the car did not start. The place where we stopped had no cell service so we walked for 10 min to see if we could find service. Once we couldn’t get cell service we got a ride from some other kind motorists who were able to drop us off in Praid. We got in touch with a friend also traveling to Red Lake that day who was able to give us a ride, and we told Autonom that in order to not inconvenience our plans any more we would get a new car the following day. In the morning (June 17), after I reached out, Autonom indicated that they would not be able to deliver a car to us in Praid until 4PM. So we changed our plans for that day (originally planning to go to Sighișoara that day) and accompanied a friend to Tirgu Mures for lunch, and then picked up the car in the afternoon. The rental car company severely inconvenienced us two days in a row, first by giving us a car which broke down and inconvenienced our afternoon, then by being unable to provide us with a prompt replacement car. They claimed that since we did not have a full tank of gas when returning the original rental (since it died on the side of the road) and since they gave us a more expensive car to replace the car that it made up for the issue. I strongly disagree, but Auto Europe was not willing to argue the matter or to provide any reimbursement.

W
WGreenUnited States · 1 review · Verified · Experienced 2025-07-09 ·

Easy peasy lemon squeezy!

P
Pedro GUnited States · 1 review · Verified · Experienced 2025-07-09 ·

Making the reservation was easy!

Making this reservation was easy and very cost effective for our upcoming trip! Hoping the Porto Airport pick up and rental experience is just as easy. I will update our review at the end of our rental period.

T
TracyUnited States · 3 reviews · Verified · Experienced 2025-07-07 ·

Easy to use website

L
Laura United States · 4 reviews · Verified · Experienced 2025-07-07 ·

Easy

Easy, convenient,straightforward!

W
WilliamMcAdamUnited States · 2 reviews · Verified · Experienced 2025-05-07 ·

Very smooth ordering process with lots…

Very smooth ordering process with lots of options including automatic transmissions and essential coverage options

N
New York Camo KidUnited States · 3 reviews · Verified · Experienced 2025-07-04 ·

It was OK

It was fine.

X
XINGGUILIUUnited States · 1 review · Verified · Experienced 2025-07-05 ·

Easy modification of the car type and date

Modification of the car type and date are flexible and quick online. The only thing that not clear is how much to be refund.

S
Sonia+SpaniasUnited States · 4 reviews · Verified · Experienced 2025-06-05 ·

Convenient being at the airport

D
Don DavisUnited States · 2 reviews · Verified · Experienced 2025-07-03 ·

grt website

great website, very intuitive

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