Good linkto international drivers…
The links to international drivers license was helpful. I could have been caught without it.
Auto Europe has been helping travelers find the best car rental rates around the world for over 70 years. In addition to standard car rentals, we also offer sports and luxury car rentals, van rentals, short term European leases.
Written by the business, not verified by us.Auto Europe US (autoeurope.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 78% of reviews are 4 stars or higher and 19% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service, Refund. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently mention that the reservation process is remarkably smooth, efficient, and very straightforward to complete across various international travel destinations. Many people strongly appreciate the transparent booking fees, reasonable overall costs, and competitive daily rates available when securing their vehicle rentals. However, some customers also noted frustrating challenges regarding slow customer support response times, limited availability, and unhelpful assistance from partner rental agencies during trips. Some reviewers experienced unexpected additional expenses, mandatory insurance charges on site, and significant difficulties when attempting to secure refunds or resolve frustrating billing disputes.
Auto-generated from all reviews of this business. For reference only.The links to international drivers license was helpful. I could have been caught without it.
Being older and not real good on booking on line, I was a little concerned about the grand total that I would be charged.....what thru me was the monies owned upon arriving and paying directly for returning car to a different city. So I called your number and the nicest young man answered and walked me thru all charges....and made sure I understood it all. Wish I had gotten his name so that he could be recognized for his great service.
It was easy and pleasant experience to use this web site to reserve my rental car.
Easy app to use thank you
Very intuitive web site. So much less hassle than competitors.
Understanding insurance was difficult for me.
It was easy navigate and found what I need at reasonable price
Great and fast service and always competitive prices Strong customer support Thank you
After our trip was inconvenienced by the car breaking down, Auto Europe was unwilling to provide any reimbursement. The car rental went smoothly and the rental company (Flexicar/Autonom) in Tirgu Mures accepted the voucher. On the Monday, June 16, we stopped to fill up mineral water at a spring near Bucin. When we went to start the car to continue driving the car did not start. The place where we stopped had no cell service so we walked for 10 min to see if we could find service. Once we couldn’t get cell service we got a ride from some other kind motorists who were able to drop us off in Praid. We got in touch with a friend also traveling to Red Lake that day who was able to give us a ride, and we told Autonom that in order to not inconvenience our plans any more we would get a new car the following day. In the morning (June 17), after I reached out, Autonom indicated that they would not be able to deliver a car to us in Praid until 4PM. So we changed our plans for that day (originally planning to go to Sighișoara that day) and accompanied a friend to Tirgu Mures for lunch, and then picked up the car in the afternoon. The rental car company severely inconvenienced us two days in a row, first by giving us a car which broke down and inconvenienced our afternoon, then by being unable to provide us with a prompt replacement car. They claimed that since we did not have a full tank of gas when returning the original rental (since it died on the side of the road) and since they gave us a more expensive car to replace the car that it made up for the issue. I strongly disagree, but Auto Europe was not willing to argue the matter or to provide any reimbursement.
Making this reservation was easy and very cost effective for our upcoming trip! Hoping the Porto Airport pick up and rental experience is just as easy. I will update our review at the end of our rental period.
Easy, convenient,straightforward!
Very smooth ordering process with lots of options including automatic transmissions and essential coverage options
It was fine.
Modification of the car type and date are flexible and quick online. The only thing that not clear is how much to be refund.
great website, very intuitive
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