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Beauty & Well-being

Bangerhead

ClaimedCollecting reviews

179 reviews

4.5179 reviews
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About Bangerhead

Data updated
Website
bangerhead.no
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
10 reviews
Replies to negative
95% (18/19)
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About this business

På Bangerhead brenner vi for å gjøre skjønnhet og kosmetikk til noe som er gøy å holde på med. Med over 20 000 produkter innen hårpleie, hudpleie, makeup, stylingverktøy og parfyme, kan vi stolt konstatere at vi tilbyr alt innen skjønnhet. Vi finnes her for deg døgnet rundt hvor du enn befinner deg, og gir deg tilgang til produkter fra noen av verdens absolutt fremste varemerker. Hos oss finner du favorittprodukter fra blant annet Dermalogica, Lancôme, Clinique, Estée Lauder, Babor, Maria Nila, Redken, Kérastase, ghd, Anastasia Beverly Hills, Elizabeth Arden Pro, MAC Cosmetics og bareMinerals. Som autorisert forhandler kommer alle våre produkter direkte fra leverandør, og de sendes til deg fra vårt lager i Sverige. Du betaler så klart ingen toll - den prisen du betaler i kassen er det eneste du skal betale. Mens du venter på din bestilling kan du la den inspirere av vårt Magazine der vi møter spennende mennesker, skriver om de siste trendene og deler med oss av alt vi har lært oss på reisen så langt.

Is Bangerhead legit?

Bangerhead (bangerhead.no) has a 4.5 out of 5 rating on OK.one, based on 179 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 95% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-09-04.

What people say

First time when I ordered you sent so…

First time when I ordered you sent so many testers and gave a discount for the next purchase, I appreciated it a lot. This time I made a big order you havent put any testers neither discounts. Next time i would rather use another store which will give me opportunities to try new products and loyal to customers who come back, and not only to new...

Reply from Bangerhead2021-04-26

Hi Iana, Thanks for your feedback. We will take this into consideration. Currently the amount of testers and discounts vary from time to time. They are not specified after order. Have a nice day! Best regards, Robin Bangerhead

I ordered 2 candles and 5 bottles of…

I ordered 2 candles and 5 bottles of shampoo and conditioner. I received at tracking number and I paid for home delivery. The box was just dropped off at my house, with 2 candles and no shampoo and conditioner. There is no other tracking number. I have no idea where the missing items are. I will not use this company again.

Reply from Bangerhead2021-04-26

Hi Ken, Thanks for your review. I'm sorry that there was products missing - we will look into why this happened. I can see that you've been in touch with customer service, and I'm glad that everything is resolved, and that a new replacement package with the "missing products" is on the way. :) Have a nice day! Best regards, Robin Bangerhead

I would have given bangerhead a 5 star…

I would have given bangerhead a 5 star rating were it not for their current association with the invoicing service Qliro. Bangerhead as an online retailer i found to be good in every other way. However, when it comes to paying for the goods via Qliro....it is Qliro that let the side down. Qliro seem to make the process of payment so much more complicated than it needs to be. The idea of online shopping is that it should be easy for the consumer....Qliro put barrier after barrier in the way of this payment process, which is massively frustrating to the customer. Frankly I’m not sure why companies like Qliro exist at all? They seem to offer an inferior payment service in an industry where there are already so many other easier and better ways to handle payments. Having read reviews for Qliro I am not alone in this opinion. I wasted so much extra time trying to understand and simply pay for my order unnecessarily that if I come across the Qliro service again whilst online shopping, I would opt for ordering for an alternative retailer even at a higher price to avoid Qliro. I write this review in an attempt to offer constructive feedback to bangerhead, as in my experience they are a good online retailer in every other way. Bangerhead is not the problem. They simply need to move away from using this ridiculous Qliro service for invoicing.

Reply from Bangerhead2021-04-26

Hi James, We strive for excellence, and so do all our partners - so customer feedback is very valuable. If you have time, please get in touch with us at [email protected] and provide us with details regarding your experience so that we can improve the experience. Thank you for your feedback. Best regards, Robin Bangerhead

This company deserves no stars

This company deserves no stars! After having made an order in January I received the wrong item. After much back and forth I was sent a return label and was asked to wait for a refund and then order the right item with subsequent extra cost for postage and packaging. I retuned the item but over a month later I have still not received the refund. Not only am I left out of pocket for several hundred Norwegian kroner but I am also still without the item I wanted! That is what I call poor customer service!

Reply from Bangerhead2021-03-15

Hi, Thanks for the review. I'm sorry you're not happy with the customer service you received. I've gone through the conversation with customer service, and it seems like there's been a misunderstanding. The return label allows you to return the product without any cost. And as soon as we receive the product we refund the full cost of that order - including the shipping costs. So, at the end, you've only paid for the second order. I can see that the return was processed this week, and that the refund is on it's way. :) Feel free to get in touch with us again! best regards, Robin Bangerhead

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