Barxbuddy

Not received

I ordered on December 4/23 as of today I have not received my order

The barx didn't faze my pups at all

The barx didn't faze my pups at all. What is it supposed to do I would like a refund

Keith HildebrandtUnited States · 2 reviews · Experienced 2023-12-02 · Posted 2023-12-14

Never received merchandise

Never received merchandise. Worst company ever.

Product did not arrive still

Product did not arrive still. Perhaps my bad, but I correcting by sending to support.barxbuddy.com or whatever link given with immediately after placing order with missing address information. Order#1563424.

Ned LeibenspergerUnited States · 1 review · Experienced 2023-12-12 · Posted 2023-12-13

I HAVE NOT RECEIVED MY ORDER.

Still haven't received my product.

I have contacted the company twice…

I have contacted the company twice requesting shipping status. Still no response. Very dissatisfied with their customer service.

I Have not received my order and have…

I Have not received my order and have tried emailing customer service multiple times with no reply back. Very disappointed with the service of this company.

Yvette GUnited States · 1 review · Experienced 2023-12-02 · Posted 2023-12-13

It came soon after I ordered

It came soon after I ordered. My dog Hank loves it!

I have not yet received anything really…

I have not yet received anything really disappointed.regards j dunstan

I paid for a product that has not been…

I paid for a product that never came... I ordered more than 11 days ago and have emailed to ask about the status and there's been no reply... I'm extremely disappointed.

We never received the product

We never received the product. I notified customer service and heard nothing back.

DEBRA WELTONUnited States · 1 review · Experienced 2023-12-11 · Posted 2023-12-12

Doesn't work at all

Called for help and issue resolved

The product never arrived!!

The product never arrived. Received automated response when notifying them twice.

Never received item

Dog opened the ball

Somehow within the first 30 hours she had opened the ball and chewed up the inside. I don’t know whether it twisted open or her teeth popped it open. It interested her (2 yr old Goldendoodle at 30 lbs) a few times and then I discovered the barxball corpse.

Murray MacGregorAustralia · 1 review · Experienced 2023-12-10 · Posted 2023-12-10

Dissatisfied with the delays of packing and delivery

My order was placed on 19 November 2023. My order was shipped on 22 November 2023 (2 days delay). I received a request to confirm delivery on 28 November 2023. I waited several days in the hope the parcel might arrive, it did not, so I responded by email on 30 November 2023 advising that I had not received it and the last tracking advice from DHL was that it had arrived in Los Angeles on 27 November 2023, having taken 6 days to move from Phoenix. I requested further updates as my security protector will not allow me to re-enter the DHL site. It is now 10 December 2023 and I have not received a response from BarxBuddy. I am becoming concerned that BarxBuddy is a fake. Please prove me wrong and respond to my request for transparency and assistance. I have placed orders with another US company after 19 November and received the goods 7 days later. My order with you has taken 21 days so far and still has not arrived. Murray (Order#1558940)

Diana DurhamUnited States · 1 review · Experienced 2023-12-04 · Posted 2023-12-09

Amazing how Smokey reacted to…

Amazing how Smokey reacted to Barxbuddy. I touched the button once thru both doors. She immediately stopped barking, turned to look at the door. Much later I want to try it to train her to calm down, not jump up on my kids & grands when they walk in. Don’t want to confuse her.

We have yet to get the package

We have yet to get the package. We responded that we did not get and have received no follow up information.

Took my money and never heard from them…

Took my money and never heard from them again.