Get your child to bed in under 5 minutes and sleeping through the night
Written by the business, not verified by us.
Is Batelle Sleep School legit?
Batelle Sleep School (batelle.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Education & Training and its reputation is good. 79% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 28% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-30.
We kept waiting for “it gets better” when it came to sleep, but “it” never happened. We were exhausted from the multiple night wakings that were happening every 30m to 2hrs throughout the night. As a result, we resorted to bed-sharing to give us all a better chance of getting rest. However, bed-sharing became a challenge because our baby was attached to the breast the whole night and, eventually, it seemed as if baby was no longer getting good rest. Finally, at 4 months, we decided to move forward with doing sleep training.
We started with using a combination of a gradual cry-it-out (checking-in every 3m) and our soothing strategies (nursing or rocking to sleep). We not only got the WORST nights of sleep, but the gradual cry-it-out method never made sense to us — why gradually increase the amount of time (3m, 5m, 10m) if baby doesn’t know how to cope? We were desperate for a solution to getting sleep during the night.
Thankfully, we found Batelle! We started in Batelle Babies (at 4 months) which helped us establish a sleep foundation for baby, but it was not until we joined Batelle Sleep School (at 6 months) that we finally started sleeping through the night. We were surprised that their method worked! We are very thankful to the The Batelle Team, who were all very friendly and supportive throughout the ups and downs of this journey.
Reply from Batelle Sleep School2023-08-20
Thank you, Melissa. We truly appreciate your heartfelt review and the journey you've shared. It's wonderful to hear that Batelle Babies and Batelle Sleep School made a positive impact on your family's sleep routine. Your dedication and trust in the program were instrumental in achieving your goals. Here's to many more peaceful nights! Please do reach out on the chat if you need us.
As a founding parent of the Batelle sleep school I am so beyond sad to see the direction this company has gone.
As a founding parent of the Batelle sleep school I am so beyond sad to see the direction this company has gone. What once was a one-on-one concierge sleep program is now seemingly an AI crap shot with zero direction and absolutely no real customer support. My son is 3 and I signed him up for the program when he was 11 months old. I contacted Miss Megan and wanted to work directly with her after reading her reviews and her methods online. But in order to work with her I had to sign up with Batelle, so I did. Nonetheless, I was so impressed with the one on one care I got with her. She was fantastic. Her process was tailored to our family's needs and she helped us get the much needed sleep we deserved. However, my son had an ailment and came in bed with me about a year ago (sometime after graduating the program) and I just have not had the bandwidth to do the work to get him back in his own bed again. When I reached out to Batelle for support (left 2 voicemails on their phone number on google and sent 2 emails to their support team) I received ZERO response. I went onto their app (which I never really wanted to use as it was not part of the program when I initially went through it, I was met with candid responses from what seemed like an AI bot. I was asked a novel of questions (WHAT BUSY MOM HAS TIME TO ANSWER VIA CHAT 50 QUESTIONS ABOUT HER CHILD). I requested a call and was told I HAD TO USE THE APP. Then I reached out on IG, not until I commented on one of their recent posts explaining my disappointment did I finally receive a reply from a person. I just finished speaking with their Operations Manager, Gigi, and requested a refund since the initial person who I sought to work with and paid to work with, is no longer with the company and since they clearly cannot hold true to their guarantee of ongoing support until age 6. I was told I could not have a refund even though I have an email from the initial onboarding stating I could have a refund if the program did not work and if I was unhappy at anytime. I am hearing from other parents that the program is no longer Miss Megans method, and its clear that the people running it are not properly trained. They are also claiming on their website to have the biggest team of sleep experts. This seriously sounds like false advertising and should be looked into. I am not interested in more negative experiences with this company. PARENTS BEWARE! Sleep and development are critical times for your child!
Reply from Batelle Sleep School2023-08-15
Hi Sheera,
My name is Damian, and I am the co-founder of Batelle. I'm sorry to hear about your dissatisfaction with our service, particularly given your early support of it.
We strive to fulfill every customer's request. However, I must clarify that you requested a refund more than 900 days after your initial purchase as well as following our decision not to accept both your and your husband's job applications to work at Batelle.
As Gigi, my co-founder, mentioned during her call with you, Miss Megan left us a year ago. If you remain dissatisfied with our service and choose not to download the app, or speak with any of our experts, we will gladly reconnect you with her. We have spoken to her, and she has agreed to assist you and we will assist with the fees.
Should you have any further concerns or need additional assistance, please don't hesitate to reach out.
Batelle saved us. I was sleeping 45-min stretches up all night with our 5 month old and I wasn’t a human anymore. We needed help. But it was critically important to me to avoid cry-it-out. So my husband did tons of research and found the program. Everyone was so amazing, gentle, kind, and helpful. The Ring camera was CLUTCH. And it worked. Like a magic trick, if my daughter wakes at night now, my husband sings a mantra over the monitor and she goes back to sleep as if the sound of his voice is an instant baby sleeping pill. It took lots of slow, gentle practice and was a gradual process (intentionally) to make her feel very safe and comfortable in her crib. She knew then and still knows that if she calls for us we will respond. And yet she chooses sleep herself. Literal lifesavers. It’s so amazing how international the Batelle team is, but that part also makes me sad because I’ll probably never get to meet these amazing people in person, and I really want to hug them all. They will be a huge part of my baby’s childhood story forever. Eternally grateful.
Reply from Batelle Sleep School2023-08-19
It's wonderful to hear that the program made such a positive impact on your family's sleep journey. Your dedication to providing a safe and comfortable sleep environment for her is truly commendable. While we may not be able to meet in person, please know that your appreciation and gratitude mean the world to us! We'll continue to be here to support you and your family whenever you need us.
Our son has never been a good sleeper and after 2.5 years I was desperate. My husband was super skeptical about this program but we needed a program that would be a tiebreaker between our "what should we do now" disagreements. After completing all the steps we've gone from our 2.5 year old jumping out of bed, 2+ hour bed times, hour long wake ups in the middle of the night and 5:30am wake ups to staying in bed all night, 10-15 min bed times, no wake ups and 6:30am wake ups, a HUGE win for us!! Honestly having someone pop in on the monitor and coach you through screaming fits was the X factor, but the hug and light were HUGE components of helping our 2.5 year old get to sleep. He gets so excited about the colors of the light and I get so excited that I won't be woken up at 3am every day.
Reply from Batelle Sleep School2023-08-19
Thank you so much for taking the time to write this wonderful review. Congratulations on your incredible success! The joy and excitement he now associates with bedtime is a testament to your dedication throughout Sleep School. We will be here for you on the chat if you ever need us.
We were at our wit’s end when our 6-month-old baby girl refused to sleep through the night, leaving us sleep-deprived and exhausted. The decision to enroll in sleep school turned out to be a game-changer, and we owe it all to the incredible team at Batelle. Their round-the-clock professional support and guidance became our lifeline, infusing us with the motivation and energy we needed to persevere.
Navigating the delicate balance between not wanting to push our baby too hard and being unable to bear her cries, we embarked on a 3-week sleep training journey which often takes no more than 2-weeks. The patience and expertise of the specialists at Batelle were evident throughout. Miraculously, within these 3 weeks, our little one transformed from waking up every 45 minutes to peacefully sleeping through the night.
Previously, our nights were filled with constant awakenings, endless rocking, and soothing attempts. Now, she’s achieved the incredible milestone of self-soothing and sleeping independently.
Reply from Batelle Sleep School2023-08-19
We deeply appreciate your kind words. Those sleep-deprived days and nights can be incredibly challenging. Navigating the delicate balance between comforting your little one and helping her to learn to sleep independently is no small feat. We are still on the chat and here for you if you need us.
I haven’t gotten uninterrupted sleep in over 4 years. When I had my second child, I knew something needed to be done. I did EXTENSIVE research before deciding on Batelle. Loved everyone on the team, so helpful and gentle <3 With their support and encouragement, this program worked like a miracle on my 9mo!!! My 4yo was a bit more challenging but still only took the 2 weeks to get him to sleep on his own and almost through the night! If it’s working on my 4 year old boy who was cosleeping with me since he was a baby, I genuinely think it’ll work on any child!!
Reply from Batelle Sleep School2023-08-20
We're sincerely thankful for your wonderful review and the trust you showed in us. Your commitment to establishing a healthy sleep routine for both of your children is truly commendable. We're here to support you in the chat if you need us.
The program is difficult more than you can imagine, BUT, the results speak for themselves. Before starting my wife and I were running with 4-5 hours of sleep combined, multiple wakings, difficulty in napping and bedtime, but after starting the program (our little one was about 18 weeks old) and starting to implement the teachings slowly, we gradually saw a huge improvement. I'm talking full night sleep, independent settling at bedtime, 10-15 minutes at the max to settle for the naps, and we're happier and more relaxed. I'd recommend Batelle to anyone who'd listen.
Reply from Batelle Sleep School2023-08-20
Thank you for your wonderful review, Marin. We understand that the path to better sleep can be challenging, your dedication and hard work have certainly yielded remarkable results. The transformation you've witnessed in your little one's sleep routine is truly heartening. Please reach out to us on the chat if you need us.
My child just turned 2 and was hit or miss when it came to “sleeping through the night.” He was rocked to sleep every night since he was a baby and as of recently, would wake and cry as he was being transferred to the crib which required my husband or I to either fall asleep with him in the rocking chair or unsuccessfully try every hour or so to transfer him and hope he didn’t wake. Something needed to change because obviously this was not how things should be at 2…enter Batelle… I literally signed up as I was stuck in my sons rocking chair as we were having another failed nap. To say I am blown away that my son is now able to be put in a crib with minimal fuss and put himself to sleep is an understatement. I never thought I would see the day. The app is super useful and informative… sleep school is not only for your child it’s for the parents as well, but there is a lot to learn and it all comes together.. I would recommend batelle over and over again and now with baby #2 on the way I will not hesitate to sign up again as soon as she is of sleep training age!!
Reply from Batelle Sleep School2023-08-23
Thank you for this wonderful review, Stacy. Your success story is truly inspiring, and we're delighted that Batelle was able to make a positive impact on your little one's sleep routine. Your family's journey from struggling with bedtime routines to peaceful independent sleep is remarkable. I want to extend heartfelt congratulations on the upcoming addition to your family! If you would like any support during these early months Batelle Babies is a wonderful programme tailored for little ones between 0-6 months of age. Please reach out on the chat if you would like more details regarding Batelle Babies or need any support with your little tot. We are sending you joy and happiness as you embark on this wonderful new adventure.
Game changing. Worth every penny. My twins went from tag-teaming each other to sleep (which meant no sleep for me) to sleeping 12 hours a night! I still pinch myself.
Reply from Batelle Sleep School2023-08-23
Thank you Alyssa for this kind review. We're thrilled to have been a part of such a game-changing transformation for your twins. Your trust in our program is truly appreciated. Please reach out on the chat if you need us.
I fully intended to be receiving a refund at the end of our sleep school journey but IT WORKED! It absolutely worked in helping us all get better sleep! I will be recommending Batelle to everyone. At 15 months, our LO still had 1-2 hour bedtimes of needing to be held to sleep, multiple wake ups and feeds during the night, waking when transferring to crib, and just a complete lack of sleep…my husband and I were in desperate need of some help. We were against any form of leaving her to cry it out so we tried out Batelle and have been so happy with her progress!! She can independently fall asleep, can sleep through the night, and we have weaned night feedings! The investment was worth every penny. The team is fantastic, super knowledgeable and helpful. I can’t recommend Batelle enough.
Reply from Batelle Sleep School2023-08-23
Thank you for your wonderful review, Alanna. We're overjoyed to hear that our program made a significant difference in your family's sleep routine. Your dedication to finding a solution is commendable. It's wonderful to know that your little one's sleep has improved. We're here whenever you need us on the chat.
Batelle is amazing and a gift! It is not easy, but it is worth every minute! My child is 8 months old and I thought he would never sleep all night. I was so impressed to learn and grow with my child each step of the way. He not only learned to sleep, but we also learned how to connect emotionally. If the steps are followed and you utilize all the tools available- chat, app content, room set up, etc- results will follow! I was able to wean constantly night nursing every hour or two, help my child sleep on their crib all night, settle himself, and stay asleep. We really didn’t believe it was possible and then step by step he accomplished each goal. Thank you to the entire Batelle team!!
Reply from Batelle Sleep School2023-08-23
Thank you so much for this wonderful review Katie. We're truly honoured by your kind words and thrilled to have been part of this amazing journey for you and your little one. Your dedication and willingness to learn and grow together have truly paid off. Witnessing the progress and the positive changes you've achieved with your 9-month-old is inspiring. Thank you for trusting us and utilizing the tools we offer to their fullest extent. Your success story is a testament to your efforts. We are in the chat if you ever need us.
Sleep had been very difficult for us and after trying so many different things, we decided to go with Batelle. Our baby almost 7 months transitioned so well. It was really really hard the first few nights, but I felt so supported with the 24-hour support and we eased into it all, centering connection. We’ve been working with the ongoing support sleep coach on and off as we big changes comes up and I feel so grateful to be able to reach out when we need. River now sleep 12-13 hours over night and 1.5-2 hours for her day time nap. It’s also helped me to just center her sleep as part of our daily routine and trust that when big transitions comes, and sleep gets tough, I really know it will all settle and we’ll find our rhythm again. Also sleep changed many times over the last almost year since doing Batelle. We went from 3-4 naps to 1 nap and night sleep went from 9-10 hours to 12-13 hours. I also kept one night nurse for a long time until I was ready to wean night feeds. Again we called in for support and while that was so tough to wean night nursing, I felt really supported. There have been some really tough moments (baby got COVID combined with travel and sleep went out the door for what felt like a month) but having the support of our one one one calls just helped ease my worry and settled back into the trust that things would find rhythm again. The focus on balancing your own nervous system as a parent is just also so helpful for all other things parenting. Now our baby is almost 19 months old and our routine doesn’t so much like it when we started, so for any parents that feel overwhelmed by needing to do it just right, I promise there is so much flexibility once baby trusts that sleep is safe place. So appreciative of the support. 🙏🏽
Reply from Batelle Sleep School2023-08-23
Thank you Lily. We're deeply grateful for your heartfelt review and the trust you've placed in our team and the programme. Your journey is a testament to your determination and the supportive environment you've embraced. The adjustments and transitions you've navigated are truly remarkable, and your dedication to centering connection and trust has made an incredible impact. We're in the chat if ever you need us.
Sleep training is never easy but with Batelle it can be easier
Sleep training is never easy, but having Batelle there to help us through was what made us go from unpredictable bedtimes and 5-6 wake ups a night, to consistent bedtimes and sleeping through the night. After two weeks in the program, we went on a long vacation that eventually derailed much of our progress but when we got home and reached out to the Batelle team, they got us back on track and supported us back to our goals. They keep you part of the program and continue to provide resources without making you feel rushed. I was concerned that if we didn't reach our goals in 2 weeks that we would be out of luck, much to my surprise, we did reach our goals after those 2 weeks and then when we needed the extra help, they were still there for us. Great program and great people. Be ready to commit to the program when you start, it's definitely all-in to achieve your goals.
Reply from Batelle Sleep School2023-08-23
Thank you, Gabriela. We truly appreciate your thoughtful review and the trust you've placed in us. It's wonderful to hear that despite the challenges, the team was able to support you in achieving consistent bedtimes and better sleep for your little one. Your success story is a testament to your determination and your commitment to the program. We are in the chat if you need us.
Batelle was a lifesaver and worth every penny. I didn’t fully my daughter would get to the place where we are now: a solid happy bedtime routine and then I can say goodnight and close the door! The round-the-clock messaging was truly such a life-line. Highly recommend!
Reply from Batelle Sleep School2023-08-23
Thank you for your lovely review Leslie-Anne. We're thrilled to hear that Batelle made such a positive impact on you and your daughter. Your dedication to establishing a predictable bedtime routine is commendable. Your recommendation means a lot to us, and we're thrilled to hear that the 24hr support during Sleep School was helpful. Thank you for your trust in us! We're in the chat whenever you need us.
Gentle and effective sleep training. Highly recommended
We recently enrolled our 8-month-old baby in Batelle Sleep School, and we are so glad we did! The program was very comprehensive and helped us to understand the different aspects of sleep training and how to implement them in a way that was gentle and effective for our child.
We were really impressed with the tools and resources that Batelle provided us. We also received some tools which helped us to create a consistent and calming bedtime routine for our child.
We also appreciated the 24/7 support that Batelle offered. We were able to contact our sleep consultant with any questions or concerns, and she was always available to help us.
Overall, we had a great experience with Batelle Sleep School. Our child is now sleeping through the night, and we are so grateful for the help that we received. We highly recommend this program to anyone who is struggling with sleep training.
Reply from Batelle Sleep School2023-08-23
Thank you for this wonderful review and your recommendation, Sharath. We are thrilled that you found the resources helpful and comprehensive. Your family applied yourselves to Sleep School with such dedication and purpose, being on this journey with you was truly a privilege. The 24/7 support from our sleep consultants was designed to assist you at every step of the way, and we are so glad you found it supportive. We are in the chat if you ever need us.
Went through the process with constant communication, support, and much needed encouragement. THEN our adorable little monster had a STRONG relapse and decided to forget everything we worked so hard to teach him. Fortunately Batelle staff were with us the whole way and worked with us from the beginning again and we've had an amazing bedtime routine ever since. Batelle personnel are always there and ready to help at a moments notice. Overall it was an amazing experience filled with lots of hard work and consistency. It was a complete surprise to my wife and I. We were admittedly skeptical at the start and still believe wholeheartedly that we have a top tier, difficult kiddo. There's a lot of progress to still be made with tantrums, reactions, eating, etc. But we now have 1 less thing to worry constantly about... and it was a BIG one. He sleeps. He sleeps all night long. It's great. Trust the process. Trust Batelle.
Reply from Batelle Sleep School2023-08-24
Thank you Alexander for this heartfelt review. We're delighted that Batelle's support and consistent communication made a positive impact on your Sleep School journey. The path to peaceful sleep can sometimes have twists and turns, your commitment to a peaceful routine was instrumental in your success. We are so grateful for the trust you placed in us. We are in the chat if you ever need us.
From rocking to sleep to champ independent sleeper
Our sweet baby, Beau, loved to only sleep on us for naps and night. Batelle helped us first solve the nights, and then transition to a crib, and then naps. Beau now sleeps 7:30pm to 7:30am with an occasional visit to settle him in crib, but we never have to rock him anymore. He trusts his crib and loves it! His naps are great too. We were not one of the worst cases but Beau is now a fantastic sleeper, and we owe a lot to Batelle.
Reply from Batelle Sleep School2023-08-24
Thank you for your kind review, Stephanie. Each family has their own journey and we are thrilled we were able to support you in reaching your goals. Beau's newfound ability to sleep through the night and trust his crib is a testament to your commitment throughout Sleep School. We're honoured to have been part of Beau's transformation into a fantastic sleeper. Please reach out on the chat if you need us.
The program worked just as they promised. I would just caution that if you have multiples, the program needs to accommodate this and the app is set for one child at a time. We have triplets but fortunately we just had to deal with our two girls and our son was already sleeping the whole night. I will also say that this will take work on the part of the parents/caretakers. Just jump in and push for the two weeks of boot camp. Overall the training felt like magic. It really starts to work quickly which is motivating to keep going.
Reply from Batelle Sleep School2023-08-23
Thank you so much for the wonderful review James, your feedback was incredibly helpful. As a result, we have this last month launched a new feature in the app. This will allow families to switch between multiple child profiles within the app. Your success in Sleep School is a testament to your dedication and commitment to the programme. Your proactive approach made all the difference. Thank you for placing your trust in us. We are in the chat if you need us.
Worth every penny. You have to trust the process and really commit - but once you do, it truly works. We tried what felt like everything, including a lot of approaches marketed as 'gentle sleep training' that were just cry it out with a nicer name. The Batelle method truly is unique, gentle, and teaches sleep as a skill rather than a one time learned behavior. We went through both Batelle babies and the sleep school program, and couldn't have been more impressed or grateful for the support and kindness we received throughout both processes. The method absolutely requires more time, patience, and work than alternatives out there, but getting to our ultimate goal of sleeping through the night in a way that I actually felt good about was absolutely worth it. Couldn't recommend more highly.
Reply from Batelle Sleep School2023-08-24
Thank you for this wonderful review, Lauren. It's fantastic to hear that both Batelle Babies and Sleep School had a positive impact on your little ones' sleep routine. Your patience and dedication were instrumental in helping your little one acquire these new skills. We are thrilled you were able to achieve your goals in a way that aligned with your values. Here’s to many more peaceful nights! We are in the chat if you need us.
Fantastic program with clear communication. The 24hr live assistance is priceless and creates a sense of calm over the whole process. We went from bed sharing with twins for over a year and successfully sleep trained at 18months with minimal stress on parent or child. HIGHLY recommend this sleep school!
Reply from Batelle Sleep School2023-08-24
Thank you for your review, Hillary. Your success story is truly inspiring, and we're honoured to have been a part of your twins' sleep transformation.Your journey from bed sharing to implementing a successful sleep routine is truly commendable. Thank you for the trust you placed in us. We are in the chat if you ever need us.
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