The customer service was excellent
The customer service was excellent. Always gave me updates on the process. Very satisfied. Product arrived in great shape!
About bbobbler.com
Data updated- Website
- bbobbler.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 105 reviews
- Replies to negative
- 50% (1/2)
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About this business
Bbobbler.com creates personalized bobbleheads that capture your unique style since 2010. The expert team turns your vision into a tangible reality. From weddings to corporate events, thecustom bobbleheads add a touch of fun and creativity to any celebration.
Written by the business, not verified by us.Is bbobbler.com legit?
bbobbler.com (bbobbler.com) has a 4.8 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the support staff is incredibly helpful, maintaining open lines of communication and sending regular photo updates and proofs throughout the entire creation process. Buyers are consistently impressed by how accurately the final bobbleheads capture the unique physical appearance and joyful expressions of their loved ones. However, some customers also noted receiving damaged or poorly crafted items, such as figures that arrived broken, leaning to one side, or completely unusable. A few reviewers expressed frustration with unhelpful responses, incorrect details on items, and difficulties in obtaining refunds for defective products.
Auto-generated from all reviews of this business. For reference only.What people say
★★★★★ Outstanding Experience from Start…
★★★★★ Outstanding Experience from Start to Finish I couldn’t be happier with my experience with Bbobbler.com! From the very beginning, Lily provided exceptional customer service. Her communication was outstanding—she was always responsive, patient, and genuinely cared about making sure every detail was right. The review process was smooth, and the team happily made revisions until we were satisfied. They never made us feel rushed and worked hard to make each family member resemble the reference photos as closely as possible. The final product exceeded our expectations. The craftsmanship, attention to detail, and overall quality are fantastic. This custom family bobblehead is a truly unique keepsake, and I know it will be a treasured gift for many years. A special thank you to Lily for her professionalism, kindness, and dedication throughout the entire process. If you’re looking for a custom bobblehead with excellent communication, great service, and a beautiful final product, I highly recommend Bbobbler.com. ⭐⭐⭐⭐⭐ 5/5 – Highly recommended!
Webbing cake topper
Company took their time to get the likeness comparison as close as they could for my wedding cake topper. Did a fantastic job.
Highly recommended for keepsakes
The product we ordered was wonderful, the quality was excellent, and the process was not only fast but very transparent. Every step of the way I received communication and updates from Alice including pictures of how this custom bobble was progressing. Everyone at our wedding just loved it!
Fantastic Experience Every Time
We've started a tradition at our company of ordering custom bobbleheads to celebrate retirements and other major milestones, and they've become a huge hit every time. The team is incredibly easy to work with and is responsive, communicative, and prompt throughout the entire process. They make everything simple from start to finish, and the finished bobbleheads always exceed our expectations. We highly recommend them and look forward to working with them for many milestones to come!
Multiple orders. All well done.
I have ordered several bobble heads from bobbler.com. They have been dependable and very responsive. The quality of the work has been excellent. Highly recommend.
Bobblehead arrived broken
Bobblehead arrived broken, hand snapped off. Sent pictures to company and asked for refund and their suggestion was to go buy strong glue and stick the multiple pieces back together. Asked for a refund as it was not what I paid for and they said no because they had paid for labor and materials. Terrible product, terrible service and much better options are available Update: they ask that I return it to china. The cost of shipping the return is almost 60% the cost I paid for the bobblehead.
Reply from bbobbler.com2026-07-27
We’d love to offer you a complimentary remade custom bobblehead that you can use as a gift for your next event or holiday, and we can produce it for your future order rather than finishing it right away if you don’t need it urgently. If you are not open to receiving a free replacement, our standard refund policy requires the damaged item to be returned to our warehouse first before we can process your full refund. We hope we can reach a mutually agreeable solution. Please let us know your preference.
Received the package right on time.
Received the package right on time and was able to present at my friend retirement. Everyone likes it and even my friend recognize that is his face. First time order with your company but I had a good experience, especially clear and prompt email communication with customer. Thanks for sending it right on-time as I requested. The item was well packed and boxed.
Highly recommend
Highly recommend - the service and response time was impeccable and the quality and likeness of the bobble head was outstanding. On top of that the price was very reasonable and well worth it. Would order again in a second. Thanks again.
Perfect experience
Perfect experience. They took an average quality photo and made an awesome bobble head. The workmanship was excellent and I couldn’t have been happier. What really stood out was their consistent communication throughout the process. Wonderful!
Great Bobble Heads
Great Bobble Heads - Ive ordered over 60 for our company and will continue to order.
Excellent product and customer service
From the beginning this experience of ordering was a piece of cake. The owner was very communicative to me throughout the whole process. I was on a timeline and needed my product as soon as possible and it was produced in excellent shape and form as soon as possible just as promised. The artwork in detail was amazing! It looked just like the picture I gave and the specifics that I wanted or added to a T! If I ever need another bobblehead in the future I'm coming to this company.
I dealt with Mark C
I dealt with Mark C. Who was amazing. He was very attentive and respondent to all my questions. The end product was amazing. The recipient was delighted with the gift and truly loved it. Thank you so much
Absolutely love this company!
Absolutely love this company! They kept you updated along the way! We were So happy and it was a perfect gift !
I ordered a bobblehead last minute and…
I ordered a bobblehead last minute and they were able to expedite it for me, even emailed me personally to confirm some information. I received the item undamaged and in short order and it looked just like the image I provided. Great service and a well done job. Thank you!
I had a wonderful experience
I had a wonderful experience! The communication was frequent and easy. The product turned out amazing!
I got a bobble head of my husband and 2…
I got a bobble head of my husband and 2 girls for Father's Day. They did an amazing job following up and providing updates on the process and getting approval, making minor adjustments I suggested before finalizing. It shipped faster than I expected and was well wrapped to avoid any issues. Thank you!!
It’s the first time I order a…
It’s the first time I order a bobblehead and I will sure order again. It was a gift for my boss and I had many questions but Lily’s follow-up was on point. It arrived before the estimated date and my boss was really happy. I recommend to pay the extra cost for top level likeness, you won’t regret it!
Great communication
Great communication! Double ordered by accident, and received my money back with no problems. Happy with the bobblehead!
The bobbleheat was great
The bobbleheat was great! Its face looked so much like the photo supplied. I paid extra for quick work and it arrived earlier than requested. Excellent!! The only negative was the sales person kept referring to a logo. I said there was no logo just the words on the shirt. I asked if that logo meant words on shirt and there was no yes or no rrsponse just referred to logo again like I was communicating with AI.
Reply from bbobbler.com2026-07-01
Thank you very much for your kind words! We're delighted to hear that you loved the bobblehead and that it matched the photo perfectly. We also appreciate your feedback regarding our communication with the sales team. Regarding the logo, I apologize for any misunderstanding. After reviewing the finished product, I can confirm that the letter "P" on the hat and the word "Pirates" on the chest were both included as you requested. Yes, we considered the Pirates "P" on the hat and the word "Pirates" as the logo.
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