Bestfaredeal (bestfaredeal.com) has a 3.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 39% give 1 star; The business has replied to 5% of negative reviews; 42 of them were added in the last 12 months. Last updated 2026-09-05.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the helpful staff members who provide attentive assistance and guide them carefully through every step of the reservation process. Many people appreciate receiving clear details and finding suitable flight options to ensure smooth travel plans.
Some reviewers were not happy with serious issues involving unfulfilled bookings and invalid reservation numbers provided by agents. Travelers frequently reported experiencing severe communication breakdowns, including unreturned phone calls and completely unresponsive customer service teams. Additionally, several consumers noted unexpected payment problems and frustrating difficulties when trying to secure their actual flight tickets.
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Dear Julie,
Thank you so much for your kind words and for sharing your experience! We truly appreciate your positive feedback and are delighted to hear that you had a great interaction with us.
At Best Fare Deal, we always strive to provide excellent service and ensure our customers feel valued and supported throughout their journey. It’s always a pleasure to assist calm and patient customers like yourself—it makes the process even more rewarding for us!
If you ever have more travel plans or questions, don’t hesitate to reach out. We look forward to assisting you again in the future.
Warm regards,
Customer Service Team
BestFareDeal
I had the pleasure of working with Steven at Best Fare Deal while booking flights for my relatives from Montreal to Cancun. He made the entire process incredibly easy and stress-free. Steven quickly understood my needs, offered great flight options, and took care of all the details efficiently. His professionalism and attention to detail made booking the trip a breeze. I’m grateful for his outstanding help and will definitely turn to him for future bookings!
Excellent service by Jessica! Jessica did a fine job finding us a…
Jessica did a fine job finding us a flight. She kept following up and always provided us with updates. She's an excellent, detail oriented worker and I highly recommend working with her. Thank you, Jessica. You our experience with BestFareDeals a pleasure.
Charles and Elizabeth Brown
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