I recently had the pleasure of booking…
I recently had the pleasure of booking my vacation through with Claire, and I cannot recommend her highly enough! From start to finish, the service was outstanding. She is amazing, thanks you Claire
About Bestfaredeal
Data updated- Website
- bestfaredeal.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 42 reviews
- Replies to negative
- 5% (2/41)
Do you own Bestfaredeal? Claim this profile for free and start replying to reviews.
Is Bestfaredeal legit?
Bestfaredeal (bestfaredeal.com) has a 3.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 39% give 1 star; The business has replied to 5% of negative reviews; 42 of them were added in the last 12 months. Last updated 2026-09-05.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently praise the helpful staff members who provide attentive assistance and guide them carefully through every step of the reservation process. Many people appreciate receiving clear details and finding suitable flight options to ensure smooth travel plans. Some reviewers were not happy with serious issues involving unfulfilled bookings and invalid reservation numbers provided by agents. Travelers frequently reported experiencing severe communication breakdowns, including unreturned phone calls and completely unresponsive customer service teams. Additionally, several consumers noted unexpected payment problems and frustrating difficulties when trying to secure their actual flight tickets.
Auto-generated from all reviews of this business. For reference only.What people say
Buyer beware
Buyer beware! I booked two tickets at a value of $200 each. They called and said there was only one seat available and it was $400 and they booked it without even a confirmation! But the other will be 700 and connect thru a different city. This was for my child. Really?!?! Total scam .
Great Customer Service
We had issue with the deal we found as seats were not available but the team really helped us out of the way especially Louise. I really appreciate their efforts and give my recommendation to book from their site without hesitation.
Amazing service
Louise did a great job in walking me step by step through booking my flight, I highly recommend trust pilot.
They are crooks
They are crooks. Even the toll free number is not free, i just got charge long distance on my phone bill. When i called my provider they said it is not toll free. DO NOT TRUST this site at all.
I reserved Premium Economy but when I…
I reserved Premium Economy but when I check in airport my seat was Economy standard. I paid too much.. it's fraud me.. best fare travel agency is fraud me and my wife. Very bad experience with best fare... bad bad bad
Louise was very nice ,very intelligent…
Louise was very nice ,very intelligent and full of passion.
We just got scammed
We just got scammed. Run! Don't use this company. They're scammers .
Do not ever book with this company…
Do not ever book with this company Bestfaredeal. they are thieves. and they are real liars. I had booked a flight since November 1st so I called to collect my e-tickets, that's when they told me the prices had changed then they convinced us to book for another flight. which we did reluctantly because the trip was really important. And for the new flight we called back for our e-ticket and they told me the payment was not made and we wired them $6,500. they assured us that everything was fine and that we would receive our e-tickets in 3 hours. the day before our trip they called me back to say it was quiet and we had to travel in 2 days, yet I called them every day for a month and they assured me everything was fine. These people are a bunch of thieves. never book with this company again
It was a nice experience and the Claire…
It was a nice experience and the Claire is a helpful and assist me well
The fare was a good price
The fare was a good price. There was a phone number and a live person that answered when I called concerning not receiving my confirmation within the hour. All in all everything went as expected, I will use Best Fare Deal again.
Louise was greatly helpful from the…
Louise was greatly helpful from the booking to sending the e-ticket. Thanks !
I have a great experience with you.
I have a great experience with you. Thank you Louise.
Louise is the best customer services…
Louise is the best customer services representative. She is very knowledgeable helpful person. Great customer service
I saw some negative reviews but my…
I saw some negative reviews but my experience with Claire at bestfaredeal.com has been nothing but great service. Communication via email and phone was appropriate. This is a legitimate agency and they provide the best deals possible. I seldom travel and I was looking for the best budget fare available and bestfaredeal.com did not disappoint. Thank you!
LOUISE
LOUISE, WAS A GREAT CUSTOMER SERVICE REPRESENTATIVE, WITH OUT HER ASSISTANCE I WOULD HAVE BEEN LOST. SHE REALLY MADE MY TRAVELLING EASY. THANKS AGAIN.
This Company is a scam
This Company is a scam. Booked round trip flights and then said the airline was going to upgrade me because basic economy seats were unavailable even thought that’s what I selected. They said no, that I needed to pay $300 per person to upgrade. They argued with me and said I had to pay, no refunds or cancellations either. I checked directly with the airline and they said they had no records of me booked a flight. Scam Alert 🚨 More lies from the reply I received back. Too bad I can’t upload a photo of the email that they sent me confirming my booking.
Reply from Bestfaredeal2024-12-06
Dear Charles, Thank you for sharing your feedback. We genuinely respect your thoughts and sincerely apologize for any inconvenience you have experienced. We would like to clarify that all fares and seat availability, including the potential for upgrades, are controlled by the airline and not by us. As a travel service provider, we facilitate the booking process but do not have control over the pricing, availability, or any changes that may occur due to airline policies. We apologize for any confusion regarding your booking status. It is always our goal to provide clear and transparent communication throughout the booking process. If you ever encounter issues or have concerns, we encourage you to reach out to us, and we will do our best to assist. We value your feedback, and we will continue to strive for better service. Please let us know if you have any further questions or if there’s anything we can do to help resolve your concerns. Thank you for your understanding. Best regards, Customer Service Team BestFareDeal
Great experience
Reply from Bestfaredeal2024-12-06
Dear Linda, Thank you so much for your kind words and for sharing your experience! We truly appreciate your positive feedback and are delighted to hear that you had a great interaction with us. At BestFareDeal, we always strive to provide excellent service and ensure our customers feel valued and supported throughout their journey. It’s always a pleasure to assist calm and patient customers like yourself—it makes the process even more rewarding for us! If you ever have more travel plans or questions, don’t hesitate to reach out. We look forward to assisting you again in the future. Warm regards, Customer Service Team Best Fare Deal
good experience
good experience. Ren was helpful:)
Reply from Bestfaredeal2024-12-06
Dear Elhem, Thank you for your kind words! We are thrilled to hear about your positive experience with us. It’s always a pleasure to assist calming and patient customers like you. Your understanding and approach make our interactions even more enjoyable, and we’re grateful for the opportunity to serve you. At BestFareDeal, we strive to provide seamless and transparent service, ensuring every customer’s travel needs are met with care. If there’s anything more we can assist you with in the future, please don’t hesitate to reach out. We look forward to helping you again soon. Safe travels! Warm regards, Customer Service Team Best Fare Deal
Filed an official complaint with BBB…
Filed an official complaint with BBB for fraud.. If you read the positive reviews yo will notice the misspellings and fake names. BBB rates this business with an F and they are working on shutting them down but say it is hard because the company operates from India. Thanks to my credit card company and documents I was able to cancel payment before it processed.. This company is 100% scam..
Reply from Bestfaredeal2024-12-06
Dear Curtis, Thank you for your feedback. We understand your concerns and would like to clarify a few points to ensure transparency and accuracy. Upon reviewing our records, we found no transaction or confirmed booking associated with your name. As such, we are unsure which payment was canceled through your bank, as no financial transaction ever took place between you and BestFareDeal. Regarding your mention of positive reviews, platforms like Trustpilot prioritize authenticity and strictly verify customer feedback. They do not promote or post fake reviews, ensuring that only genuine customers share their experiences. We operate with integrity and always aim to deliver the best service to our customers. If there was any misunderstanding during your interaction with our team, we regret the confusion and are happy to assist in clarifying further. Should you have additional questions or need further clarification, please feel free to contact us directly at +1-301-882-1363. Sincerely, Customer Service Team BestFareDeal
Bestfaredeal
Flighttojoy
Tarifasodeal
click2book.ca
Jetcost
Foggyfly
lastfaredeals
Kiwi.com