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Travel & Vacation

Bestfaredeal

Claimed

103 reviews

3.3103 reviews
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About Bestfaredeal

Data updated
Website
bestfaredeal.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
42 reviews
Replies to negative
5% (2/41)
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Is Bestfaredeal legit?

Bestfaredeal (bestfaredeal.com) has a 3.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 39% give 1 star; The business has replied to 5% of negative reviews; 42 of them were added in the last 12 months. Last updated 2026-09-05.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the helpful staff members who provide attentive assistance and guide them carefully through every step of the reservation process. Many people appreciate receiving clear details and finding suitable flight options to ensure smooth travel plans. Some reviewers were not happy with serious issues involving unfulfilled bookings and invalid reservation numbers provided by agents. Travelers frequently reported experiencing severe communication breakdowns, including unreturned phone calls and completely unresponsive customer service teams. Additionally, several consumers noted unexpected payment problems and frustrating difficulties when trying to secure their actual flight tickets.

Auto-generated from all reviews of this business. For reference only.

What people say

S
SarahCanada · 1 review · Experienced 2025-08-30 ·

Scam-Like Practices and Zero Professionalism

I want to share the disastrous experience I had with this company. From the very beginning, we were forced to pay unjustified additional fees under the pretext that there were no seats available on our return flight. The only option offered was an upgraded seat at a much higher cost. However, after checking, the flight we had originally booked was never actually full. On top of this, some of our reservations were canceled without any prior notice or explanation. We were left without information and without any proper solution. For more than seven consecutive days, we had to call multiple times in an attempt to get answers and, above all, to receive our return tickets… which never arrived. Each call ended with vague promises or unrealistic delays, but no real follow-up was ever done. Such behavior clearly shows a blatant lack of professionalism, seriousness, and respect for customers. Their chaotic management and inability to fulfill even the most basic commitments make this company completely untrustworthy. I strongly advise against doing business with them.

Leslee JUnited States · 1 review · Experienced 2025-06-02 ·

BESTFAREDEAL.COM. I purchased tickets in hood faith and…

I purchased tickets in hood faith and the next week they called and tripled the cost. When I told them I didn’t want to buy the tickets at the new price, they said they couldn’t refund the original purchase price. DO NOT USE THESE SCAM ARTISTS FOR AIRLINE TICKETS OR ANYTHING ELSE. I had to cancel my credit and debit card to ensure not being charged. How this is legal is outrageous. I’m going to be reporting them to BBB and anywhere else appropriate.

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