Bobcares provides server management and outsourced support over help desk, phone and live chat for web hosting companies and other online service providers.
Is Bobcares legit?
Bobcares (bobcares.com) has a 5.0 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 33 of them were added in the last 12 months. Last updated 2026-08-30.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional quality of server management, noting that technical problems are resolved swiftly and efficiently without downtime. People appreciate the knowledgeable staff who communicate clearly and maintain a professional approach throughout every interaction.
Some reviewers were happy with their extended partnerships, relying on the team for consistent support across many years. Consumers also emphasized that technicians go above and beyond to investigate complex errors and provide detailed operational reports. Reviewers find great peace of mind knowing reliable assistance is always available for critical infrastructure needs.
Auto-generated from all reviews of this business. For reference only.
These guys are incredible. Ive been using them for years - they can fix everything! I sleep way better at night knowing Bobcares are watching over everything for me.
Reply from Bobcares2025-06-19
Hi Chris,
Wow! Such an amazing feedback. Thank you for giving us 5-star rating. Our team @ Bobcares works around the clock to ensure our customers have complete peace of mind and can stay focused and confident in their business. It is always our priority to ensure everything runs smoothly, and we truly appreciate the opportunity to serve you over the years.
Regards,
Sruthi S
Quality Manager
Bobcares
Great Team with quick response and solution finder. This team excels in providing prompt responses and consistently delivers effective solutions.
Reply from Bobcares2025-06-19
Hi Arjun,
Thank you so much for the wonderful feedback! We are glad to hear that our team's responsiveness and problem-solving efforts have made a positive impact. Providing timely and effective support is always our goal, and we truly appreciate your recognition and trust.
Regards,
Sruthi S
Quality Manager
Bobcares
Swift and very useful support from the excellent Bobcats Server Managed staff.
Reply from Bobcares2025-06-05
Hi Meneer,
We are glad to hear that our support was swift and helpful. The Bobcares team always strives to deliver reliable and timely service and we truly appreciate your recognition!
Regards,
Sruthi S
Quality Manager
Bobcares
Builder comments throughout the process were detailed and helpful
Reply from Bobcares2025-06-05
Hi Perry,
We believe that resolving an issue is just as important as clearly explaining it and ensuring our customers fully understand the solution. Thank you for your kind words and the 5-star rating, we truly appreciate your support!
Regards,
Sruthi S
Quality Manager
Bobcares
We had a quick turnaround support from Ameer from BobCares team to fix a Cname issue we were facing with email delivery. This was rectified by Ameer instantly. We appreciate BC's support at all times and trust them and their expertise! 5 Stars and always reliable!
Reply from Bobcares2025-06-05
Hi Shamil,
Thank you for your valuable feedback and the 5-star rating. DNS mismatches can critically impact service reliability, particularly with email delivery, and it’s essential that such issues are addressed without delay. We are glad to know that Mr. Ameer from our Infrastructure Management team was able to swiftly identify and resolve the issue, ensuring uninterrupted service. We are always here to help and committed to providing reliable service every time!
Regards,
Sruthi S
Quality Manager
Bobcares
They helped me to Upgrade my ImunifyAV to my regular Imunify360 subscription that I always had. Thank you, guys
Reply from Bobcares2025-05-26
Hi Michael,
Thank you for your 5-star review. Ensuring you are utilizing the full suite of security features is important, and we are glad everything is now correctly aligned with your subscription. If you ever need further help, we are always here for you.
Regards,
Sruthi S
Quality Manager
Bobcares
I'm working with them since 2014 and I'm very Happy with theim service. I have some VPS and dedicated servers and, when there is some problem they have a monitoring system and solved It.
Reply from Bobcares2025-04-24
Hi Ruben,
Thank you so much for your continued trust and support for these many years. Knowing that our monitoring system and quick resolutions have made a difference means a lot to us. We are always here to keep your VPS and dedicated servers running reliably.
Regards,
Sruthi S
Quality Manager
Bobcares
Awesome support! Resolve anything i threw at them with ease, very easy and nice communication.
I would definitely use their service again!
Reply from Bobcares2025-04-11
Hi Plamen,
We are so glad to hear that you found our support awesome and communication smooth. Solving challenges with ease is what we strive for. Thank you very much for the 5-star rating. We would be happy to assist you again anytime.
Regards,
Sruthi S
Quality Manager
Bobcares
We recently migrated our old server to a new server because CentOS 7 had reached the end of life. Bobcares was there every step of the way, and was very efficient and professional. Their knowledge was extensive, and they made the whole nerve wracking procedure very smooth and worry free! Could not recommend them any higher!
Reply from Bobcares2025-04-11
Hi William,
Thank you for your wonderful feedback. Migrations can be stressful, but our goal is always to handle them efficiently and professionally. Our efforts feel truly rewarding when we receive such positive feedback from our valued customers. We truly appreciate your recommendation and look forward to supporting you in the future.
Regards,
Sruthi S
Quality Manager
Bobcares
Hi Mark,
Thank you very much for the 5-star rating and feedback. If you ever need assistance again, we are always here to help. Thanks for choosing Bobcares.
Regards,
Sruthi S
Quality Manager
Bobcares
In my 10 years of work experience, I have used several companies for server management services. Each of these companies had serious shortcomings in support compared to what they communicated and stated in their TOS.
I considered giving up the search, but then I decided to give myself one more chance – BobCares. They are literally everything I needed, hoped for, and wished for in my business, and I received that and even more from BobCares. Do not hesitate; they do EVERYTHING! Professionally, thoroughly, kindly, and quickly.
Reply from Bobcares2025-04-11
Hi Micheal,
Such an amazing feedback. Thank you very much for the 5-star rating. We understand how challenging it can be to find reliable server management, and we are honored to have exceeded your expectations. The infrastructure management team @ Bobcares has a pool of highly skilled engineers who provide professional, thorough, and fast support round the clock. We look forward to continuing to support your business.
Regards,
Sruthi S
Quality Manager
Bobcares
I have used Bobcares for 24 years. I could not run GH1 Web Hosting with out them. They are the backbone of my company and have been from the start.
Reply from Bobcares2025-03-25
Hi Dale,
It’s an honor to be the backbone of GH1 Web Hosting, and we truly appreciate your continued support. From the very beginning, it has been an absolute privilege to support you and GH1 Web Hosting. Knowing that we have been a part of your journey and success is incredibly rewarding. Thank you for your trust, loyalty, and kind words. We are always here for you, just like we have been from day one.
Regards,
Sruthi S
Quality Manager
Bobcares
I am very satisfied - I use the services of Bobcares many years and always the problems could be solved very fast.
Reply from Bobcares2025-03-25
Hi Dirk,
Thank you for your loyal support and wonderful 5-star review. Our team is always committed to providing fast and effective solutions. We truly appreciate your trust and look forward to serving you for many more years to come.
Regards,
Sruthi S
Quality Manager
Bobcares
Once again Bobcares saved the day!
One of our servers went offline and Bobcares' fantastic technicians went to work. All resolved within a few hours. Highly recommended!
Reply from Bobcares2025-03-25
Hi Stephen,
Thank you very much for the 5-star rating and awesome feedback. Providing reliable and efficient service is our top priority, and we truly appreciate your recommendation. We are always here whenever you need us.
Regards,
Sruthi S
Quality Manager
Bobcares
expensive price but good support, i like the support, it was really profesional
Reply from Bobcares2025-03-19
Hi Aren,
Thank you for your kind words and 5-star rating. We are happy to hear that you found our support professional and helpful. We truly appreciate your feedback and are always here if you need anything.
Regards,
Sruthi S
Quality Manager
Bobcares
I had a critical issue with my remote MySQL connection, and the Bobcares team handled it with outstanding professionalism and speed. Their quick response and clear troubleshooting steps ensured that everything was resolved efficiently.
They not only identified and fixed the issue but also provided detailed explanations and guidance, making it easy for me to manage future configurations. The level of expertise and dedication they showed was truly impressive.
If you're looking for reliable, knowledgeable, and fast technical support, I highly recommend Bobcares. Five stars well deserved!
Reply from Bobcares2025-03-13
Hi Andre,
Thank you so much for your thoughtful and detailed review. Providing clear troubleshooting steps and guidance is something we take pride in, so it is great to know that you found our support both effective and informative. We truly appreciate your recognition of our team’s expertise and dedication. Thanks again for your support and for being our valued part.
Regards,
Sruthi S
Quality Manager
Bobcares
Bobcares is a great service!
I've been a user for nearly two years and whether it's regular server monitoring or responding to unexpected downtime, Bobcares has been there and done a good job.
Most recently, we had an unexpected downed SQL server that Bobcares noticed through monitoring and brought back up to functioning in under an hour. Great work!
Reply from Bobcares2025-03-13
Hi Ibrahim,
It is great to hear that our server monitoring and response services have consistently met your expectations. Unexpected downtime can be stressful, so we are glad we could detect and resolve your SQL server issue quickly to get you back up and running in under an hour. Thank you very much for your 5-star rating and fantastic review. If you ever need anything or have suggestions on how we can serve you even better, please don’t hesitate to reach out.
Regards,
Sruthi S
Quality Manager
Bobcares
We've been using Bobcares for many years, and they have always provided excellent, conscientious support. Definitely value for money.
Reply from Bobcares2025-03-07
Hi Neil,
Providing excellent service and ensure 100% customer satisfaction is what we strive for. We truly appreciate your trust and look forward to serving you for many more years to come. Thank you so much for your wonderful feedback.
Regards,
Sruthi S
Quality Manager
Bobcares
we have been using this service for a long time
really professional and very competent
Reply from Bobcares2025-02-12
Hi Alessandro,
Thank you so much for your feedback and 5-star rating. Providing professional and competent service is what we do @ Bobcares. Your continued trust and support inspire us to keep delivering the best possible experience. We look forward to serving you for many more years to come.
Regards,
Sruthi S
Quality Manager
Bobcares
I've been working with Bobcares team for the past year. A very customer centric approach to providing E2E solutions. A fantastic development and support team providing one stop shop for all services. Highly recommend!
Reply from Bobcares2025-02-05
Hi Kripa,
Your words, especially the phrase “one-stop shop for all services,” mean a great deal to us. This is exactly what we strive to achieve—providing end-to-end solutions that are seamless, customer-centric, and tailored to meet your unique needs. Thank you so much for taking the time to share your wonderful feedback. Your recommendation is the highest compliment we could receive, and we are excited to continue this journey together!
Regards,
Sruthi S
Quality Manager
Bobcares
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