Bobcares provides server management and outsourced support over help desk, phone and live chat for web hosting companies and other online service providers.
Bobcares (bobcares.com) has a 5.0 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 33 of them were added in the last 12 months. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional quality of server management, noting that technical problems are resolved swiftly and efficiently without downtime. People appreciate the knowledgeable staff who communicate clearly and maintain a professional approach throughout every interaction. Some reviewers were happy with their extended partnerships, relying on the team for consistent support across many years. Consumers also emphasized that technicians go above and beyond to investigate complex errors and provide detailed operational reports. Reviewers find great peace of mind knowing reliable assistance is always available for critical infrastructure needs.
Auto-generated from all reviews of this business. For reference only.Hi Wouter, Thank you so much for your great feedback. Our service will be available around the clock if you have any more questions or need further assistance. Regards, Sruthi S Quality Manager Bobcares
Since I am dealing with professionals here, it is very easy to communicate and deliver the message - what exactly is the problem and what I need help with. They are proactive and resolve the problems without to much back and forth. No need of unnecessarily conformations.
Hi Ivaylo, Thank you for sharing your experience! We are so glad to hear that our proactive approach and straightforward communication made things easier for you. We are committed to resolving issues swiftly so you can have a seamless experience. Don’t hesitate to reach out whenever you need us! Regards, Sruthi S Quality Manager Bobcares
Very quick response and deeper-dive into what was causing the issues. Great experience!
Hi Mike, Thank you so much for your 5-star review! Bobcares always aims to keep our customer expectations higher, and I am pleased that you experienced it. If you have any more questions or need further assistance, we are here to help. Regards, Sruthi S Quality Manager Bobcares
When ever I reach out to Bobcares for assistance my issue gets resolved in a timely manner. As I am learning this software, Bobcares has been a great help with instructions and with helping resolve issues. Especially our certificate issues for our virtual environment.
Hi Shani, Thank you very much for the 5-star rating and awesome feedback. I am very happy to hear that the service provided by our infrastructure team @ Bobcares has been valuable. It’s always our goal to provide clear guidance and resolve any challenges efficiently. Please don’t hesitate to reach out if you need further assistance as you continue to work with the software. Regards, Sruthi S Quality Manager Bobcares
Very fast response. Effective execution. Issue solved!
Hi Josh, Thank you for the fantastic 5-star review. Delivering the best service at the right time is a priority for us, and our dedicated Infrastructure team works around the clock to make sure of it. If you ever need assistance in the future, know that we are always here and ready to help. Regards, Sruthi S Quality Manager Bobcares
You guys ROCK!!!......... Great to not have to worry about my server!!
Hi Hans, Thank you so much for the awesome review. Our skilled Infrastructure team works around the clock to ensure your server and services stay up and running smoothly. Once it is in our hands, you can rest easy. Your feedback means a lot to us, and we are excited to support your continued success. Regards, Sruthi S Quality manager Bobcares
The engineers are of great help to help me setup my websites on cloud. I am grateful to them.
Hi, Thank you for the fantastic 5-star review. Helping with website setup is something we take pride in, and we are always here to make the process as smooth and straightforward as possible. If you need any further assistance or have more projects in the future, we are here to help every step of the way! Regards, Sruthi S Quality Manager Bobcares
Quick turnaround and everything back up and running!
Hi Brian, Thank you so much for the 5-star rating. We are committed to delivering efficient service because we know how important it is to minimize downtime. We are glad we could meet your expectations. If you ever need help again, you can count on us to respond swiftly. Regards, Sruthi S Quality Manager Bobcares
We recently faced a major issue with our server, causing over 50 websites to go offline for several hours. The situation was incredibly stressful, and we were running out of solutions. Thankfully, we remembered Bobcares. Their support team was a lifesaver. The live support was prompt and efficient, utilizing clear and modern tools to address our concerns. Within a short time, they had completely resolved the issue. We are extremely satisfied with the service provided and cannot thank Bobcares enough for their exceptional support. Highly recommended for anyone in need of reliable server management. Thank you once again for everything!
Hi Marcos, Such a wonderful feedback, which really shows how our ontime service helped you to gain back your business. Thank you very much for the 5-star feedback. We understand how stressful server issues can be, especially with so many websites affected. The infrastructure team @ Bobcares provides priority support, where all these types of critical issues are addressed and solved very quickly. Your satisfaction is our top priority, and we are grateful for your recommendation. We are here whenever you need reliable server management again! Regards, Sruthi S Quality Manager Bobcares
We found ourselves in a tricky situation where AWS snapshots were not working as expected. When an instance got corrupted at a bios level we thought we'd lost everything. However the team at Bobcares helped revive our server, rebuilt and got everything back up and running as quickly as possible. The team communicated flawlessly and worked on getting the production issue solved! Lifesavers!
Hi Michael, Wow, such a great feedback. Thank you so much for the 5-star rating and awesome comments. At Bobcares we have a pool of highly qualified engineers who solve critical issues within no time. Clear communication is a core value for us, so we are glad you found it helpful in understanding the situation. It's always our goal to be there when you need us most. Thank you for trusting us; we are here whenever you need us again! Regards, Sruthi S Quality Manager Bobcares
They are truly experts. I recommend Bob Cares, they provide a great service—well organized and fantastic communication.
Hi Augusto, Thank you so much for your 5-star reply and the feedback. We are happy that you found our service well-organized and communicative. We appreciate your recommendation and look forward to continuing to provide excellent service! Regards, Sruthi S Quality Manager Bobcares
I've utilized their services before, and they've always been effective. Highly recommended!
Hi Kushan, Thank you for your fantastic feedback and 5-star rating! Our infrastructure team @ Bobcares is always available to exceed your expectations around the clock. Your recommendation is greatly appreciated. Regards, Sruthi S
Hi Nic, Thank you very much for your 5-star rating! We are available around the clock, so feel free to contact us anytime for service. Regards, Sruthi S Quality Manager Bobcares
I've been using Bob Cares for a little over a year. Most of the time our server is running smoothly and there's nothing for them to do. Yesterday, a server update ran and there was a problem. mySQL would not restart. They were identified of the problem, logged into our server, identified the problem, applied the fix and got mySQL running again. The whole thing was resolved in about an hour while I was asleep. This one incident was worth the year's service fee...which is pretty reasonable anyway.
Hi James, Thank you so much for your wonderful feedback! At Bobcares, we always strive to ensure our clients experience minimal downtime and efficient problem resolution, even during off-hours. Our team works 24/7 to give you peace of mind. We look forward to continuing to support you and keep your server running seamlessly. Thank you for your trust and continued partnership! Regards, Sruthi S Quality Manager Bobcares
Helpful staff and quick, professional problem resolution. I have already used their services in the past and they have always proven to be effective and quick in resolving issues relating to my servers. Highly recommended!
Hi Della, Thank you so much for your glowing review! The infrastructure team at Bobcares has a pool of skilled engineers who take up solving complex issues in a really quick manner and highly professional way. Your continued trust and recommendation mean a lot to us. Thank you for being a valued customer! Regards, Sruthi S Quality Manager Bobcares
Quick response and knowledgeable tech. They explained what and why they were doing. Highly recommended!
Hi Aaron, Thank you for your fantastic feedback! It is great to know that the explanations and transparency provided by our infrastructure team @ Bobcares made a positive impact on your experience. Your recommendation means a lot to us. We look forward to continuing to provide you with excellent service in the future. Regards, Sruthi S Quality Manager Bobcares
Best server administrators. Very professional, friendly and always go above and beyond. I've been with them for about 10yrs and couldn't be happier.
Hi Ajaz, Thank you so much for the 5-star review. We are glad to hear that the infrastructure team @ Bobcares was able to assist you with your requirements and provided you with exceptional customer service. We are proud to have exceeded your expectations and we appreciate your business. We look forward to providing you with the best possible service in the future. Regards, Sruthi S Quality Manager Bobcares
Fast response time and perfect results. Even with a complicated issue, I can always count on Bobcares to figure out what is happening with my server and make it right. They always explain what they did and how they fixed it (even if I don't understand that explanation 100%).
Hi Katie, Thank you so much for the 5-star review. Ensuring fast response time and delivering perfect results, even with complex issues, is always our top priority. We are glad you find our explanations helpful and we are here to clarify anything you need. Thank you again for your trust and for choosing us to manage your server. Looking forward to continuing to serve you. Regards, Sruthi S Quality Manager Bobcares
Your team was great! They didn't give up on a very challenging task. I really appreciate their expertise and evenness.
Dear Scott, Thank you very much for your glowing 5-star review. At Bobcares, our Infrastructure team comprises of exceptionally talented engineers dedicated in ensuring round-the-clock service. Your satisfaction is our top priority, and we are fully committed to maintain this standard of excellence whenever you reach out to us. Thank you once again for entrusting Bobcares as your server management partner! Regards, Reeshma Mathews Quality Manager Bobcares
Bobcares provided outstanding support in resolving a mission critical issue in a live environment.
Dear Brad, Thank you so much for your 5-star review and for your nice words about our Infrastructure Management Services team. Our engineers take great care managing servers and going above and beyond each time for clients and end users on those servers. We are so happy we could serve you in resolving your critical issue. Thank you for being our valued client. Regards, Reeshma Mathews Quality Manager Bobcares.
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