Great price, selection, prompt service
I was looking for a specific brand and size shoe, and I found it on this website. Free shipping, prompt service, at a great price. I would order from here again.
About Bob's Sports Chalet
Data updated- Website
- bobssportschalet.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 81 reviews
- Replies to negative
- 0% (0/19)
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About this business
Bob's Sport's Chalet specializes in outdoor gear and clothing for ski, snowboard and hiking. We carry over 100 of the top brands including: The North Face, Patagonia, Salomon, Under Armour, Burton, Spyder, Descente and Obermeyer. Visit us online or at...
Is Bob's Sports Chalet legit?
Bob's Sports Chalet (bobssportschalet.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-27.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that their packages arrive promptly and safely in perfect condition across various regions. Consumers also appreciate the remarkably smooth ordering process, helpful customer communication, and fantastic prices on unique, hard-to-find items that are difficult to locate elsewhere. However, some people mentioned receiving incorrect or slightly damaged merchandise and experienced noticeable frustrations when trying to arrange product replacements or returns. A few other reviewers also noted occasional shipping delays, tracking update lags, or strict policies regarding exchanges after placing their online orders.
Auto-generated from all reviews of this business. For reference only.What people say
Shoes were received in new condition
Shoes were received in new condition, as expected.
Great fit
Great fit, esp XL-short for both pants. Difficult to get such sizes from other places. Great prices.
Super satisfied
Good communications from associate, product as advertised, arrived fast
Hard to find sandals that I need to…
Hard to find sandals that I need to wear because of my toes .. fast service
I didn't receive as I ordered one..
I didn't receive as I ordered one... didn't do anything yet....
$30 less than other sellers
Super fast shipping!
Staff very nice
Staff very nice, helpful. Return digital paperwork not as precise as it could have been. I purchased black shorts in medium and large and needed to return the large. Distinguishing between the two was difficult as size wasn't part of return notation - unless I just missed it.
Keep me informed and speedy delivery.
Found what I was looking for!
Prompt delivery and good price off season
Good product and great price
Product reviews say that their credit information was stolen but that didn’t happen to me. The product I ordered came fairly quickly and in perfect condition. Would order from here again if I needed anything
Easy to track
Easy to track, was on time and dress was perfect
Accurate
Accurate, responsive, timely, and informative customer service done right the first time. Thank You!
Product was perfect...fast ship!!
The place to get your gear
The place to get your gear, great selection, prices and service, highly recommended. Will shop here again!!
Quality
Quality, fit, color, performance of jacket as expected. Delivery was timely. Price great. Would buy from Bobs Sports Chalet again.
I like the product that I bought and the fast delivery service.
I like the product that I bought
Issues With Product Received
I ordered a pair of Under Armour youth XL brawler 2.0 pants from Bob's. I received the product, but it was many sizes larger than the YXL pants I have purchased from other locations in the past (my husband could wear these children's pants). The tags also looked weird - the Y on the YXL label is in a different font, the tag was sewn in crooked, and Under Armour moved to tagless several years ago. I have been ordering these pants from Under Armour, Amazon, and Kohls for years and never had an issue. I contacted Bob's to return the product, and that part went OK. However, they did not refund the original shipping fee and charged me for return shipping. Bob's says I got what I ordered and I should realize online shopping is not exact, but I maintain I got what I ordered in name only and I didn't actually receive YXL brawler 2.0 pants. I then opened a BBB complaint, but the responses received from the company have been snarky and condescending. Update: PayPal gave me a credit for the amount Bob's refuses to refund. PayPal 1, Bob's 0.
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