About Boingo Wireless
Data updated- Website
- boingo.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 89 reviews
- Replies to negative
- 100% (25/25)
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About this business
Boingo connects you to the people and things you love with our 1 million+ Wi-Fi hotspots around the world.
Written by the business, not verified by us.Is Boingo Wireless legit?
Boingo Wireless (boingo.com) has a 3.9 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Quality, Price. Last updated 2026-08-29.
What reviewers say
AI generatedReviewers had a great experience with this company. Many customers deeply appreciate the fast and reliable internet service that helps them stay connected easily throughout their daily routines and activities. People also find the pricing quite reasonable for the value provided, and note that support is readily available and helpful when questions arise. Some reviewers were not happy with frequent internet disconnections and much slower speeds than what was originally advertised in their service plans. However, some people mentioned that the connection can feel quite expensive, slow, and completely unreliable during peak usage times in the dorms.
Auto-generated from all reviews of this business. For reference only.What people say
It’s very well put together
Reply from Boingo Wireless2025-10-03
Hi Iyanna, Thank you for your 5-Star review. We appreciate your incredible compliment. Thank you for choosing Boingo Wireless and have a fantastic day! Best Regards, Art
Fast and always available
Reply from Boingo Wireless2025-10-03
Hi Josue, Thank you for your 5-Star review. Your Boingo Wireless account can also be used worldwide including Airports and other military bases wherever Boingo Wireless is available. Thank you for choosing Boingo Wireless and have an amazing day! Best Regards, Art
It was good internet for what I had in…
It was good internet for what I had in the barracks
Reply from Boingo Wireless2025-10-03
Hi Benjamin, Thank you for your 5-Star review. We are glad you had a great Wi-Fi experience at your barracks. Thank you for choosing Boingo Wireless and have an amazing day! Best Regards, Art
Blessed thanks
Reply from Boingo Wireless2025-09-26
Hi Juan, Thank you for your 5-Star review and your kind words. Thank you for choosing Boingo Wireless and have a fantastic day! Best Regards, Art
The is great for the barracks
Reply from Boingo Wireless2025-10-03
Hi Ramiro, Thank you for your 5-Star review. We appreciate your awesome review. Thank you for choosing Boingo Wireless and have an amazing day! Best Regards, Art
amazing
amazing, fast wifi
Reply from Boingo Wireless2025-09-26
Hi Ariel, Thank you for your 4-Star review. It's great to hear you are having an amazing Wi-Fi experience. Thank you for choosing Boingo Wireless and have an awesome day! Best Regards, Art
My service is good and never been slow
Reply from Boingo Wireless2025-09-26
Hi Jose, Thank you for your 4-Star review. It's great to thear you are having a fast and reliable service at your location. Thank you for choosing Boingo Wireless and have an amazing day! Best Regards, Art
“Blazing internet” over priced for mediocre wifi
Took them 2 days to send a text out saying their technicians cannot come resolve the internet issues until after the holiday weekend? Poor service, bad experiences with them taking a very long to resolve internet issues, they charge far too much $55 for only “up to” 50mgbt download speeds and that’s if it’s run well “blazing internet” yeah right it’s a monopolized scam is what it is
Reply from Boingo Wireless2025-09-08
Hi Samuel, Thank you for your feedback. Please contact us or send us an email at [email protected]. We'll take a look at the network in your area and your building as well. We look forward to working with you on this matter. Thank you for choosing Boingo Wireless and have a fantastic day! Best Regards, Art
An 11/10 experience
Super great and helpful customer care agent.
Reply from Boingo Wireless2025-08-26
Hi Diego, Thank you for your feedback. We are glad you had a great customer experience. Thank you for choosing Boingo Wireless and have a great day! Best Regards, Art
It was easy and straight to the point.I…
It was easy and straight to the point.I would use their service again!
Reply from Boingo Wireless2025-08-26
Hi Christina, Thank you for your 5-Star review. We're glad you had a great experience with Boingo Wireless. Hope you have an enjoyable day! Best Regards, Art
Fast wifi in the barracks
Reply from Boingo Wireless2025-08-26
Hi Franklin, Thank you for your feedback. We are glad you are enjoying super-fast Wi-Fi at your location. Thank you for choosing Boingo Wireless and have a fantastic day! Best Regards, Art
I like it so much
Reply from Boingo Wireless2025-08-26
Hi Aidyn, Thank you for your 5-Star review. Thank you for choosing Boingo Wireless and have a great day! Best Regards, Art
Good service
Reply from Boingo Wireless2025-08-26
Hi Menta, Thank you for your feedback. We are glad to hear you are having a great service at your location. Thank you for choosing Boingo Wireless and have a awesome day! Best Regards, Art
Great service
Great service, awesome connection
Reply from Boingo Wireless2025-08-26
Hi Owen, Thank you for your 5-Star review. It's great to hear you are enjoying our W-Fi service. Thank you for choosing Boingo Wireless and have a great day! Best Regards, Art
Didn’t have it
Reply from Boingo Wireless2025-08-26
Hi William, Thank you for your feedback. Please send an email to [email protected] along with your account details so we can investigate your issues. Hope you have an enjoyable day! Best Regards, Art
Great hospitality.
Reply from Boingo Wireless2025-08-26
Hi Adrian, Thank you for your feedback. We are glad you had a great experience with our customer service representatives. Thank you for choosing Boingo Wireless and have an awesome day! Best Regards, Art
Very kind workers
Reply from Boingo Wireless2025-08-26
Hi Brian, Thank you for your feedback. We are glad you had a great customer experience. Thank you for choosing Boingo Wireless and have a great day! Best Regards, Art
Wishing the speeds lived up to what is…
Wishing the speeds lived up to what is advertised, but I do like that Boingo will notify when the service goes out in the area.
Reply from Boingo Wireless2025-08-05
Hi Terell, Thank you for your feedback. Please send an email to [email protected] along with your account details so we can investigate your speeds. We'll also take a look at the network at your location to makes sure it is running at full capacity. Hope you have an enjoyable day! Best Regards, Art
This is the best service I’ve ever…
This is the best service I’ve ever used!!!
Reply from Boingo Wireless2025-08-05
Hi Thee, Thank you for your 5-Star review. Thank you for choosing Boingo Wireless and have a fantastic day! Best Regards, Art
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