It was perfect service very reliable
Reply from Boingo Wireless2026-03-12
Hello Carter, Thank you for your feedback. We are glad you had a great customer experience. Thank you for choosing Boingo Wireless and have a great day! Best Regards, Anthony
About Boingo Wireless
Data updated- Website
- boingo.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 89 reviews
- Replies to negative
- 100% (25/25)
Do you own Boingo Wireless? Claim this profile for free and start replying to reviews.
About this business
Boingo connects you to the people and things you love with our 1 million+ Wi-Fi hotspots around the world.
Written by the business, not verified by us.Is Boingo Wireless legit?
Boingo Wireless (boingo.com) has a 3.9 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Quality, Price. Last updated 2026-08-29.
What reviewers say
AI generatedReviewers had a great experience with this company. Many customers deeply appreciate the fast and reliable internet service that helps them stay connected easily throughout their daily routines and activities. People also find the pricing quite reasonable for the value provided, and note that support is readily available and helpful when questions arise. Some reviewers were not happy with frequent internet disconnections and much slower speeds than what was originally advertised in their service plans. However, some people mentioned that the connection can feel quite expensive, slow, and completely unreliable during peak usage times in the dorms.
Auto-generated from all reviews of this business. For reference only.What people say
excellent service i have been using it…
excellent service i have been using it for years and it has not let me down i recommend this for anyone in the barracks that needs wifi
Reply from Boingo Wireless2026-03-12
Hi Yep, Thank you for the 5-Stars. Thank you for choosing Boingo Wireless and have a great day! Best Regards, Anthony
Great service!
Reply from Boingo Wireless2026-03-02
Hi Vi, Thank you for your feedback. That's very kind of you to say. Thank you for your support and choosing Boingo Wireless. Have a wonderful day! Best Regards, Anthony
Fast and easy
Reply from Boingo Wireless2026-03-02
Hi Braeden, Thank you for the 5-Stars. Thank you for choosing Boingo Wireless and have a great day! Best Regards, Anthony
Great people and service
Reply from Boingo Wireless2026-03-02
Thank you for your feedback John. We are glad you had a great customer experience. Thank you for choosing Boingo Wireless and have a great day! Best Regards, Anthony
Charlotte with Boingo is the greatest…
Charlotte with Boingo is the greatest woman I’ve met in my life. Saved me time and money couldn’t recommend her enough
Reply from Boingo Wireless2026-03-02
Hi Randy, Thank you for your feedback. We're glad you had a great experience with Boingo Wireless Customer Service. Hope you have an enjoyable day! Best Regards, Anthony
Awesome
It’s pretty good love seeing the posters up in the barracks
Reply from Boingo Wireless2026-02-13
Thank you for your feedback Logan. We're glad you had a great experience with Boingo Wi-Fi. Hope you have an enjoyable day! Best Regards, Austin
It’s the best WiFi that I’ve used so far
Reply from Boingo Wireless2026-02-13
Hi Jameer, Thank you for the 5-Stars. Thank you for choosing Boingo Wireless and have a great day! Best Regards, Austin
Great wifi!
Reply from Boingo Wireless2026-02-13
Hi Matthew, Thank you for your feedback. We are glad you had a great customer experience. Thank you for choosing Boingo Wireless and have an awesome day! Best Regards, Austin
Great service
Reply from Boingo Wireless2026-02-13
Hi Latrell, Thank you for the 5-Stars. Thank you for choosing Boingo Wireless and have a wonderful day! Best Regards, Austin
Best wifi
Best wifi, great experience
Reply from Boingo Wireless2026-02-13
Hi Makaila, Thank you for your feedback. We are glad you had a great experience with our Wi-Fi. Thank you for choosing Boingo Wireless and have a great day! Best Regards, Austin
Worked really well at the 2 bases I had…
Worked really well at the 2 bases I had it on
Reply from Boingo Wireless2026-02-13
Hi Liam, Thank you for the 5-Stars. Thank you for choosing Boingo Wireless and have a great day! Best Regards, Austin
WIFI Speed
The WiFi speeds were perfect to sustain myself and my families phones
Reply from Boingo Wireless2026-02-13
Thank you for your feedback Oscar. We're glad you're enjoying your Wi-Fi services. Hope you have an enjoyable weekend! Best Regards, Austin
Availability
Service, people, convenient pricing
Reply from Boingo Wireless2026-02-10
HI JS, Thank you for your feedback. We are glad you had a great customer experience. Thank you for choosing Boingo Wireless and have a great day! Best Regards, Art
When gaming the connection isn’t always…
When gaming the connection isn’t always the best but for the most part it’s really good.
Reply from Boingo Wireless2026-02-10
Hi Rashad, Thank you for the 4-Stars. Thank you for choosing Boingo Wireless and have a great day! Best Regards, Art
Just hard to hear due to phone…
Just hard to hear due to phone distortion.
Constantly gets disconnected
Constantly gets disconnected over the weekend. And it reconnects the following day, just to disconnect again. Definitely don’t recommend. Huge thumbs down 👎.
Reply from Boingo Wireless2026-01-03
Hi Jake, Thank you for your feedback. Please send an email to [email protected] along with your account details so we can investigate the stability at your barracks. We'll also take a look at the network on your base to makes sure it is running at full capacity. Hope you have a fantastic day! Best Regards, Art
Good internet service
Good internet service, at times it would disconnect me from my video games but overall good despite the quirks
Reply from Boingo Wireless2026-01-03
Hi Toby, Thank you for the 4-Stars. If you continue having issues, please send us an email at [email protected]. Thank you for choosing Boingo Wireless and have a great day! Best Regards, Art
Great experience over the phone!
Reply from Boingo Wireless2026-01-03
Hi Delainey, Thank you for your feedback. We're glad you had a great experience with Boingo Wireless Customer Service. Hope you have an awesome day! Best Regards, Art
Online games are unplayable with this…
Online games are unplayable with this wifi if I could give it 0 stars I would
Reply from Boingo Wireless2026-01-03
Hi Joshua, Thank you for your feedback. Please send an email to [email protected] along with your account details so we can investigate your internet issues. We'll also take a look at the network at your location to make sure it is running at full capacity. Hope you have an enjoyable day! Best Regards, Art
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